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Kempinski Hotel Huizhou

Luxury Huizhou hotel with full-service spa, connected to the convention center

  • Free WiFi
From
ZAR 1,216

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Pool
  • Outdoor Pool
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8,2.Very good.
  • Decent enough hotel. Check in experience was not good - they couldn’t locate my paid…

    Dec 30, 2019

  • Concierge staffs are helpful, booking a taxi for us.

    Oct 17, 2019

See all 71 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 340 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Breakfast available

For families

  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Number of living rooms

What’s around

  • In a regional park
  • Xinhu Park - 12 min walk
  • Huizhou Science & Technology Museum - 12 min walk
  • Huizhou Culture & Art Center - 13 min walk
  • Huizhou Sports Park - 16 min walk
  • Huizhou Convention and Exhibition Center - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Suite
  • Luxury Suite
  • Deluxe Room, 1 King Bed
  • Deluxe Suite
  • Executive Room, 1 King Bed
  • Executive Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds
  • Luxury Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Presidential Suite

Location

  • In a regional park
  • Xinhu Park - 12 min walk
  • Huizhou Science & Technology Museum - 12 min walk

What’s around

Landmarks

  • In a regional park
  • Xinhu Park - 12 min walk
  • Huizhou Science & Technology Museum - 12 min walk
  • Huizhou Culture & Art Center - 13 min walk
  • Huizhou Sports Park - 16 min walk
  • Huizhou Convention and Exhibition Center - 21 min walk
  • Huizhou West Lake - 31 min walk
  • Yuanmiao Temple - 33 min walk
  • Xi Hu - 36 min walk
  • Honghua Lake Water Park - 3.9 mi / 6.4 km
  • Tangquan Golf Course - 10.8 mi / 17.3 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 70 min drive
  • Huizhou (HUZ) - 24 min drive
  • Huizhou Station - 13 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite garage

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 3
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Outdoor seasonal pool
  • Steam room
  • Children's pool
  • Sauna
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32906
  • Conference space size (meters) - 3057
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 61063
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • Korean

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 42-inch LCD TV
  • Digital TV channels
  • IPod docking station
  • MP3 docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include body treatments. The spa is equipped with a spa tub.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Dining

御龙轩中餐厅 - This restaurant serves lunch and dinner. Reservations are required.

四季西餐厅 - This buffet restaurant serves breakfast, lunch, dinner, and light fare. Reservations are required. Open daily.

凯宾美食廊 - This delicatessen serves brunch and light fare. Happy hour is offered. Open daily.

大堂吧 - Overlooking the garden, this lobby lounge serves light fare only. Happy hour is offered. Open daily.

Small print

Also known as

  • Huizhou Kempinski
  • Huizhou Kempinski Hotel
  • Kempinski Hotel Huizhou
  • Kempinski Huizhou
  • Kempinski Huizhou Hotel
  • Kempinski Hotel Huizhou Hotel
  • Kempinski Hotel Huizhou Huizhou
  • Kempinski Hotel Huizhou Hotel Huizhou

Optional extras

Rollaway beds are available for CNY 250.0 per night

Buffet breakfast is offered for an extra charge of CNY 136 for adults and CNY 68 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 1000 per vehicle (one way)

Airport shuttle service for children up to age 12 costs CNY 1000.00 (one-way)

Policies

The Kids Club is open Friday from 2 PM to 9 PM, Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 3 PM. Schedule subject to change without notice.
In summer (July 15-August 31), the Kids Club is open Wednesday-Friday from 2-9 PM, Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 3 PM. Closed Monday-Tuesday. Schedule subject to change without notice.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from May to November.
  • Pool access available from 8 AM to 10 PM.

    Guests under 6 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards, and cash.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Kempinski Hotel Huizhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there are 3 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8 AM to 10 PM.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
    • Yes, there are 2 onsite restaurants, featuring garden views. Nearby restaurants include 惠州宾馆美食城 (2.2 mi), Art coffee (2.6 mi), and McDonalds (2.8 mi).
    • Yes, an airport shuttle is available. The charge is CNY 1000 per vehicle one way.
    • Onsite recreation at Kempinski Hotel Huizhou includes aerobics . Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Kempinski Hotel Huizhou also has an indoor pool and a sauna, as well as a steam room.
    8,2.Very good.
    • 8,0.Very good

      Business trip

      Fabulous breakfast. Will be great if can improve staff's knowledge for coffee options available for breakfast

      Kok Boon, 3 night business trip, Oct 12, 2019

      Verified Hotels.com guest review

    • 8,0.Very good

      Super friendly and helpful staff .... If you approached a staff member who couldn’t speak English they would find a staff member that did. Excellent buffet breakfast with almost every imaginable breakfast option. Comfortable beds, shower like a tropical downpour. On the downside: this building was built about 20 years ago, I guess, and some areas are showing a little wear and tear. But this didn’t detract from our overall experience.

      3 night romance trip, Aug 10, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Nice location. A few minute ride from airport shuttle bus. Behind the hotel there is a huge shopping mall. Room is clean and facilities is generally quite new.

      Sio, 2 night romance trip, Apr 26, 2019

      Verified Expedia guest review

    • 8,0.Very good

      Comfortable, warm room, strange staff

      The room was spacious, clean, well-furnished. Bed was extremely comfortable and wide.Bathroom was large with both shower and a very big bath tub,hot water running immediately which is what you want from a 5*hotel and on a cold day!Had foreign tv channels-not always a given even in top hotels in China! Reception was happy to replenish our water and fruit bowl, however we got a shock when a staff member INVITED herself into the room insisting that she had to put the items on the table herself as opposed to just passing them to my husband-very awkward situation that I have never experienced before, certainly not in a 5* hotel. The only issue with the room was very thin door-I could hear every noise coming from the hallway, conversations, music, all very clearly..Location is good as it's right next door to a shopping mall, cafes and restaurants, and a walking distance away from a large shopping area with even more restaurants and fancy shops. Bus stop right outside, if you want to go to West Lake. I was slightly put off by the receptionist as... well.. she wasn't very welcoming, just a blank face. I started the conversation, in English (as I would expect staff in an international 5* chain to know a good level of English), but she seemed uncomfortable and after a second turned to my husband to speak in Mandarin, completely ignoring me for the rest of the check-in even though the room was in my name...Hmm not the best customer service...

      2 night romance trip, Dec 31, 2018

      Verified Hotels.com guest review

    • 8,0.Very good

      Bussines Trip

      Nice suite and attentive staff for foreigners, good location

      Christopher, 1 night business trip, Aug 18, 2018

      Verified Hotels.com guest review

    • 8,0.Very good

      Excellent except shower room

      It was excellent except shower room's drainage cover was not well placed and covered which causes problem cave in during shower when you step on it. Potential to hurt your leg nails if not careful.

      3 night business trip, Aug 3, 2018

      Verified Hotels.com guest review

    • 6,0.Good

      Reception of Wifi in room is not so good. Generally, hotel is clean. Breakfast is ok

      Cheung, 1 night trip with friends, Jun 17, 2018

      Verified Hotels.com guest review

    • 8,0.Very good

      房間清潔交通便利

      SIU MING, 1 night family trip, Jan 17, 2020

      Verified Hotels.com guest review

    • 6,0.Good

      普普通通 住不到所想之房間

      CHING HANG S, 1 night business trip, Dec 27, 2019

      Verified Hotels.com guest review

    • 8,0.Very good

      The room is clean, tidy & big enough. As i had tried the hotel dinner buffet, environment is nice but the variety of food is limited specially the meat choice. Overall it is a good experience.

      1 night business trip, Dec 4, 2019

      Verified Hotels.com guest review

    See all 71 reviews