Hotel Helios Benidorm

Photo gallery for Hotel Helios Benidorm

Primary image
White sand
Outdoor pool, a heated pool, sun loungers, lifeguards on site
Outdoor pool, a heated pool, sun loungers, lifeguards on site
Balcony

Overview of Hotel Helios Benidorm

VIP Access
UNESCO Sustainable Travel Pledge

Hotel Helios Benidorm

3.0 star property
3-star hotel with spa, near Benidorm Palace

9,4/10 Exceptional

666 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avenida Filipinas, 12, Benidorm, Alicante, 3500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Refrigerator
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Benidorm Palace - 16 min walk
  • Llevant Beach - 2 min drive
  • Aqualandia - 10 min drive
  • Poniente Beach - 5 min drive
  • Terra Natura - 12 min drive
  • Albir Beach - 17 min drive
  • Cala de Finestrat - 19 min drive
  • Terra Mitica - 16 min drive

Getting around

  • Alicante Intl. Airport (ALC) - 38 min drive
  • La Vila Joiosa Tram Station - 12 min drive
  • Benidorm Tram Station - 30 min walk

About this property

Hotel Helios Benidorm

Hotel Helios Benidorm puts you 0.9 mi (1.4 km) from Benidorm Palace. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or body treatments. An outdoor pool, a poolside bar, and a fitness center are other highlights at this Mediterranean hotel. Fellow travelers say great things about the pool and helpful staff.

Languages

Dutch, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 282 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 13 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • 24-hour offsite parking within 656 ft (EUR 10 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Lifeguard on site

What to do

  • Bicycle tour information

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Bike repair services
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Heated pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • Dutch
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries

Special features

Spa

SPA has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 5.50 for children (approximately)
  • Safes in guestrooms can be used for EUR 3 per day

Parking

  • Self parking costs EUR 13 per day
  • Parking is available nearby and costs EUR 10 per night (656 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Onsite parties or group events are strictly prohibited.

This property uses wind, solar, and geothermal energy.

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Benidorm Helios
Benidorm Helios Hotel
Benidorm Hotel Helios
Helios Benidorm
Helios Benidorm Hotel
Helios Hotel Benidorm
Hotel Helios Benidorm
Hotel Helios
Hotel Helios Benidorm Hotel
Hotel Helios Benidorm Benidorm
Hotel Helios Benidorm Hotel Benidorm

Frequently asked questions

Overall score and ratings

9,4

Exceptional

9,5/10

Cleanliness

9,4/10

Staff & service

8,9/10

Amenities

9,4/10

Property conditions & facilities

9,1/10

Eco-friendliness

10/10 Exceptional

The service was excellent as soos as we arrived nothing was to much ,, Very clean in hotel and surrounding areas ,pool was excellent
Carol, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Clare, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic Hotel
Stayed here 1-3 times a year over the last 4 years.Staff are so friendly and helpful.Rooms are nice (would recommend a pool view as you get the sun most of the afternoon and night).Also extremely well priced.
Stephen, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Hotel stay!
Fantastic stay at Helios hotel. 9th floor premium room was amazing. Jacuzzi, great view spacious room, free safe and great size fridge. Dulce Gusto coffee pod machine and complimentary toiletries, water & beer. Air con could be more powerful but keeping the black out curtains closed keeps room nice and cool. Great balcony overlooking the fantastic pool, always loads sunbeds no rushing to reserve with towel. Food was amazing, displayed to perfection. Constantly replenishing finished dishes and variety was superb. Francesco the hot plate chef made the most amazing omelettes at breakfast. Emily a young waitress was just lovely. Smiling all the time and so friendly. The operations manager was very present in the hotel. Chatting to guests making sure everyone enjoying their stay. She was lovely and doing her best to rectify any guest issues. Will definitely return to the Helios hotel.
Pool view
Jacuzzi bath
Fizz & Macarons
Lobby
Donna, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgoues Hotel very clean. Cleaners Cleaned everyday of our stay. A little strict around the pool area. Food at pool area only was amazing but that was only served from 12-3 as they done buffet inside hotel at breakfast & dinner
Edel, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Malgorzata, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Helios
hotel was great and staff very helpful and friendly, especially the lady who booked us in. she let us know everything we needed. very friendly, even though we knew very little spanish.
john, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

STEPHEN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Great stay, yet again in this fantastic Hotel. Staff are great, location is perfect and Pool area is wonderful. Second stay here and already booked for November.
Pool Bar
Pool area
Steven, 4-night trip with friends
Verified Hotels.com guest review