The Banjaran Hotsprings Retreat

Photo gallery for The Banjaran Hotsprings Retreat

Primary image
Outdoor pool
Garden Villa ( No  Child Allowed)  | Terrace/patio
Lake Villa ( No Child Allowed)  | Premium bedding, down comforters, minibar, in-room safe
Garden Villa ( No  Child Allowed)  | Living area | 49-inch LCD TV with premium channels, Smart TV, DVD player

Overview of The Banjaran Hotsprings Retreat

The Banjaran Hotsprings Retreat

5-star property
Mountain hotel in Ulu Kinta with 2 restaurants and spa

9,4/10 Exceptional

320 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Free theme park shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Airport shuttle
For families
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Ulu Kinta
  • Aeon Station 18 - 27 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 21 min drive
  • Airport shuttle (surcharge)
  • Free theme park shuttle

About this property

The Banjaran Hotsprings Retreat

5-star luxury hotel in the heart of Ulu Kinta
A roundtrip airport shuttle, a terrace, and shopping on site are just a few of the amenities provided at The Banjaran Hotsprings Retreat. Indulge in a facial, a body treatment, and aromatherapy at the onsite spa. Enjoy a meal at the two onsite restaurants. Yoga classes are offered at the gym; the property also has a garden, a library, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and conference space.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), a free theme park shuttle, and hot springs on site
  • Concierge services, tour/ticket assistance, and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Banjaran Hotsprings Retreat offer perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Showers, free toiletries, and hair dryers
  • 49-inch HDTVs with premium channels and DVD players
  • Private yards, coffee/tea makers, and ceiling fans

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 12
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (12 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking

Transfers

  • Airport shuttle*

Offsite

  • Free theme park shuttle

Other information

  • Smoke-free property
  • Caters to adults only
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Free theme park shuttle

What to do

  • Yoga classes
  • Hot springs
  • Shopping
  • Golfing nearby
  • Rafting nearby

Working away

  • Meeting room
  • Conference space (430 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 31 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • In-room accessibility

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • DVD player
  • 49-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Turndown service
  • Premium bedding

What to enjoy

  • Yard

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub. There are 3 hot springs open between 7:00 AM and 7:00 PM.

Dining

The Pomelo - This restaurant serves breakfast, lunch, and dinner.
Jeffs Cellar - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sky Bar - Onsite bar. Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: MYR 500.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of MYR 150 per person (approximately)
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (amount varies)

Children & extra beds

  • Rollaway beds are available for MYR 450 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 7 PM
  • Hot springs access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

Frequently asked questions

Does The Banjaran Hotsprings Retreat offer free cancellation for a full refund?
Yes, The Banjaran Hotsprings Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Banjaran Hotsprings Retreat?
As of 03 October 2022, prices found for a 1-night stay for 2 adults at The Banjaran Hotsprings Retreat on 03 November 2022 start from R6 437, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Banjaran Hotsprings Retreat?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Banjaran Hotsprings Retreat?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 7 PM.
Are pets allowed at The Banjaran Hotsprings Retreat?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Banjaran Hotsprings Retreat?
Yes, there's free self parking.
Is airport shuttle service offered by The Banjaran Hotsprings Retreat?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Banjaran Hotsprings Retreat?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out are available.
What is there to do at The Banjaran Hotsprings Retreat and nearby?
Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. Additional recreation onsite includes yoga and hot springs. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Banjaran Hotsprings Retreat also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near The Banjaran Hotsprings Retreat?
Yes, there are 2 onsite restaurants. Nearby restaurants include The Pomelo (4-min walk), Foods Project Cafe (8-min walk), and Citrus Wine & Dine (2.4 mi).
Does The Banjaran Hotsprings Retreat have any outdoor private spaces?
Yes, every room features a yard.

Overall score and ratings

9,4

Exceptional

9,4/10

Cleanliness

9,5/10

Staff & service

9,5/10

Amenities

9,3/10

Property conditions & facilities

9,7/10

Eco-friendliness

10/10 Exceptional

Highly recommended
Comfortable and relax stay. Wish to stay longer. Great for staycation and away from city life to recharge. Staff are friendly and helpful from reception to restaurants. Dinner was great at Jeff’s cellar. Will come back again.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Hwee Ling, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ming Fu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

get nee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

satoshi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

satoshi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Cheah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Getaway
It was an amazing experience. I coupd not ask for more. We were nestled in nature, the villa was private, and it was great having our own hotspring jacuzzi. The staff was amazingly wonderful and made you feel at home always. The food was also great with a good selection. We will be doing again and again.
Stephen-Claude, 5-night trip
Verified Hotels.com guest review