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Enchanted Guest House

Photo gallery for Enchanted Guest House

Front of property
Beach nearby, beach towels
Beach nearby, beach towels
Outdoor pool, sun loungers
Outdoor pool, sun loungers

Overview of Enchanted Guest House

Enchanted Guest House

3.0 star property
Cape Town Victorian hotel with outdoor pool

6,2/10 Good

17 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
Map
12 Craigrownie Road, 12, Cape Town, Western Cape, 8005

Room options

About this area

What's nearby

  • In Sea Point

Getting around

  • Cape Town Intl. Airport (CPT) - 32 min drive
  • Cape Town Station - 15 min drive
  • Cape Town Bellville Station - 23 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Scheckters RAW Gourmet - 6 min walk
  • Vida e Caffè - 6 min walk
  • Kleinsky's - 6 min walk
  • Jarryds - 7 min walk
  • Three Wise Monkeys - 7 min walk

About this property

Enchanted Guest House

Enchanted Guest House offers an airport shuttle (available 24 hours) for ZAR 400 per room one way. Guests can enjoy the outdoor pool or take advantage of nearby hiking/biking trails. Other highlights at this Victorian hotel include a terrace and a garden.

Languages

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 6 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 9 AM - 6 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Barbecue grills
  • Room service (limited hours)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Languages

  • Afrikaans
  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 400 per room (one way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 6:00 PM and 6:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Enchanted Guest House
Enchanted Guest House Cape Town
Enchanted Cape Town
Enchanted Guest House Guesthouse Cape Town
Enchanted Guest House Guesthouse
Enchanted House Cape Town
Enchanted Guest House Hotel
Enchanted Guest House Cape Town
Enchanted Guest House Hotel Cape Town

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Enchanted Guest House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Enchanted Guest House?
Yes, there's an outdoor pool.
Are pets allowed at Enchanted Guest House?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Enchanted Guest House?
Yes, there's free self parking.
Is airport shuttle service offered by Enchanted Guest House?
Yes, an airport shuttle is available. The charge is ZAR 400 per room one way.
What are the check-in and check-out times at Enchanted Guest House?
You can check in from 2 PM - 6 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Enchanted Guest House?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (9.5 mi) is nearby.
What is there to do at Enchanted Guest House and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Enchanted Guest House?
Yes. Nearby restaurants include Scheckters RAW Gourmet (6-min walk), Vida e Caffè (6-min walk), and Kleinsky's (6-min walk).
What's the area around Enchanted Guest House like?
Enchanted Guest House is a short 13-minute walk from Table Mountain National Park and 14 minutes' walk from Sea Point Swimming Pool.

Reviews

6,2

Good

6,4/10

Cleanliness

6,9/10

Staff & service

5,6/10

Property conditions & facilities

2,0/10

Eco-friendliness

Reviews

2/10 Poor

ernest, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Bruce, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Would not recommend the guest house.
No plug in the wash basin. The door could only be closed by locking the door with a key. No parking available.Could not get into the building for about 15 minutes. No response.
Dean, 1-night business trip
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

2/10 Poor

Enchanted Guest house not so enchanted...
The BNB was not what it looked like in the pictures on this website. The site is very deceiving. The TV's did not work in any of my co workers rooms for the entire duration of our 3 day trip. My door would not lock and the rooms were not maintained or services appropriately. The parking was not secure parking as there was no lock up parking which was stipulated in the description of facilities. We would NEVER stay here again and no one else should!
Danelle, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Good Location and lovely staff.
An older property in a nice area of Cape Town. The staff were all extremely friendly and helpful. The location is excellent with several bus routes that run to the city centre very close by. Our room was large with a balcony with a sea view (just). It was well equipped with a refrigerator and all the amenities that you would expect in a decent hotel. There was ok wifi in the reception area but not in the room. Breakfast was quite good and cooked to order. The only criticism is that the rooms are a bit shabby and cleanliness is not their strong point. For instance there was mould around the bath which i was easily able to wipe off - clearly the cleaners had missed it. It was acceptable but could have been better. Overall, I was pleased we stayed here but I think it was expensive for what it provided although I do recognise that Cape Town accommodation is not cheap.
Verified Hotels.com guest review

8/10 Very good

Old fashioned service in a charming guest house
The room was beautifully decorated and very, very comfortable (great bed, soft sheets, good towels and bath, etc.). The cooked to order breakfast was wonderful. But most of all, the innkeeper was extremely focused on the happiness of guests. He took it upon himself to talk to each guest, to help with logistics, to make everything work very smoothly. You don't get innkeepers like that in the age of the big hotel chain! Incredible value for the money!
Verified Hotels.com guest review

8/10 Very good

Pleasant stay!
More suited for holiday stay as opposed to business as there was no wi-fi in the room. Otherwise everything else was good. I loved that I could walk to the beach and Bantry Bay is a great neighbourhood.
Verified Hotels.com guest review

2/10 Poor

I will not pay for the hotel booking.
This is the 3rd review that I have written about my experience at the Enchanted Guest Hotel in Cape Town, South Africa. After traveling a day and 1/2 from New York City, I arrived at the hotel to find that the front gate was locked. I rang the bell for 20 minutes, called for someone to come to the gate to let me in to register, AND ,also telephoned the front desk; however, none of my efforts resulted in any person arriving to check me into the hotel. As a result, I had to then look for another hotel for my stay! This was both an unprofessional hotel, and a horrific experience to have to endure after such a long journey .I have instructed my credit card company NOT to accept the $397.00 upfront booking charge.
Verified Expedia guest review

6/10 Good

basic
Location is great. Perfect for us. needs a good cleaning everyelse fine breakfast great
Verified Expedia guest review