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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Ambiance Suites Cancun

3,5-star3,5 stars
Great for families

Good to know

  • Children's pool
  • Beach nearby
  • Dry cleaning/laundry service
  • Elevator
Av. Tulum No. 227 S.M. 20, Cancun, QROO, 77500, Mexico

Central hotel with outdoor pool, connected to a shopping center, near Plaza Las Americas
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Beach nearby
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Simple hotel close to the airport and in town, only stayed one night as a place to sleep…Jan 27, 2021
  • Great happy stay Jan 3, 2021

Ambiance Suites Cancun

from ZAR 699
  • Junior Suite, 2 Double
  • Standard Room
  • Super Saver

What’s around Ambiance Suites Cancun

Landmarks

  • In Downtown Cancun
  • Plaza Las Americas - 6 min walk
  • Langosta Beach - 4.7 mi / 7.5 km
  • Tortuga Beach - 5.1 mi / 8.3 km
  • Cancun Convention Center - 6.8 mi / 11 km
  • Norte Beach - 7.6 mi / 12.2 km
  • La Isla Shopping Mall - 8.5 mi / 13.7 km
  • El Rey Ruins - 12.1 mi / 19.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 59 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite valet parking

  • Onsite parking limited

Offsite

  • Area shuttle*

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Ambiance Suites Cancun’s small print

Also known as

  • Ambiance Cancun
  • Ambiance Suites Cancun
  • Ambiance Suites Hotel
  • Ambiance Suites Hotel Cancun
  • Ambiance Suites Cancun Hotel
  • Ambience Villa Cancun
  • Ambiance Suites Cancun Hotel
  • Ambiance Suites Cancun Cancun
  • Ambiance Suites Cancun Hotel Cancun

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Breakage deposit: MXN 500.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of MXN 480 (subject to availability)

Late check-out can be arranged for an extra charge of MXN 480 (subject to availability)

Breakfast costs between MXN 125 and MXN 500 for adults, and MXN 90 and MXN 400 for children (approximately)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ambiance Suites Cancun

  • Does Ambiance Suites Cancun offer free cancellation for a full refund?
    Yes, Ambiance Suites Cancun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ambiance Suites Cancun?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ambiance Suites Cancun?
    Yes, there's free valet parking. Parking spots may be limited.
  • Is there a pool at Ambiance Suites Cancun?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Ambiance Suites Cancun?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Ambiance Suites Cancun?
    You can check in from 3 PM - midnight. There's a charge of MXN 480 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 480 (subject to availability).
  • Are there restaurants at or near Ambiance Suites Cancun?
    Yes. Nearby restaurants include Irori (4-min walk), Luna Rossa (5-min walk), and I Famosi Pasta (7-min walk).
  • Is there an onsite casino at Ambiance Suites Cancun?
    No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (9-min walk) and Dubai Palace Casino (12-min walk) are both nearby.
  • What is there to do at Ambiance Suites Cancun and nearby?
    Ambiance Suites Cancun has an outdoor pool and a 24-hour fitness center, as well as a garden.

Recent reviews

Very good 8,4 From 153 reviews

Exceptional 10,0
Very good
We needed a place to stay for a night . The staff was very friendly and helpful. No complaints
Dianna, us1 night family trip
Exceptional 10,0
Great stay
Everything was clean , good location.
marcelo, us3 night trip
Poor 2,0
This hotel will steal your money
The hotel rudely turned us away telling us we couldnt stay there because my wife has a medical disability and has a service dog. I asked for a refund and was told we were not charged. I went back tonight again asking for a refund because i WAS charged and they refused saying they should have allowed us to stay and we could stay tonight. I told them we already paid to stay at another place and repeated that i want a refund. Please help me in receiving a refund immediately!
us1 night trip
Very good 8,0
It was a pretty place but the vibe wasnt for me. I’d say its a good spot to bring a family and to relax for a few days. It is in a good and safe spot so thats a plus. Lots of food places around but I probably wont ever stay there again. The staff though are extremely sweet and i loved being around them, they made our stay great.
Luna, us3 night romance trip
Very good 8,0
great!!! stay snd frenfly employees. clean and alert with needs of clients
Lety, us3 night trip
Very good 8,0
Nice hotel in great location . Room has a closed door connecting to another room and you can hear your neighbors, some privacy would be nice
ca1 night family trip
Fair 4,0
Stinky smell hallway"sewer", the room is not what I've requested/booked, lack of room amenities, and unexpected fees even the room charge was already paid.
Abdulrahman, us1 night trip
Exceptional 10,0
Nice place to stay on the city, big rooms, nice people
Peter, us1 night family trip
Very good 8,0
Nothing special. But the bed was comfortable and the staff where very friendly
us1 night trip with friends
Very good 8,0
Much better than expected
We stayed twice in Ambiance Suites, once with and once without breakfast, for both for roughly £30. Price-wise it's a big bargain. Breakfast is not buffet but with hot food to order. It's clean and relatively well maintained. It's also close to city centre. We later stayed in the much higher rated Oh! The Urban Oasis (paid for £55) and found it much worse.
Ms C, gb1 night trip

Ambiance Suites Cancun