Hotel Keen

Photo gallery for Hotel Keen

Primary image
Down comforters, desk, iron/ironing board, free WiFi
Down comforters, desk, iron/ironing board, free WiFi
Down comforters, desk, iron/ironing board, free WiFi
Down comforters, desk, iron/ironing board, free WiFi

Overview of Hotel Keen

Hotel Keen

2.5 star property
Art Deco hotel within easy reach of Stanford University

7,8/10 Good

510 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Map
425 High Street, Palo Alto, CA, 94301-1621
Main amenities
  • Housekeeping once per stay
  • 24-hour front desk
  • Coffee/tea in a common area
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Porter/bellhop
For families
  • Premium TV channels
  • Laundry facilities
  • Elevator
  • In-room climate control (air conditioning)
  • Limited housekeeping
  • Free toiletries
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown North
  • Stanford University - 6 min walk
  • Stanford Shopping Center - 10 min walk
  • Stanford Stadium - 21 min walk
  • Stanford University Medical Center - 28 min walk
  • Menlo College - 36 min walk
  • Stanford Theatre - 1 min drive
  • Rodin Sculpture Garden - 3 min drive
  • Lucile Salter Packard Children's Hospital at Stanford - 3 min drive
  • Hoover Tower - 3 min drive
  • Palo Alto Junior Museum and Zoo - 4 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 21 min drive
  • San Francisco Intl. Airport (SFO) - 33 min drive
  • Oakland Intl. Airport (OAK) - 48 min drive
  • Palo Alto Station - 4 min walk
  • California Ave Station - 4 min drive
  • Menlo Park Station - 26 min walk

About this property

Hotel Keen

When you stay at Hotel Keen, you'll be within a 10-minute drive of Stanford University and Stanford University Medical Center. Free perks include WiFi, wired Internet, and continental breakfast daily between 6:00 AM and 9:00 AM. This Art Deco hotel is also 0.5 mi (0.8 km) from Stanford Shopping Center and 1.1 mi (1.8 km) from Stanford Stadium. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2:00 AM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite garage
  • Offsite parking within 50 ft (USD 25.00 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area

What to do

  • Use of nearby fitness center
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Winery tours nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • Vineyard

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages spoken

  • English

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Down comforter

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

More

  • Housekeeping (once per stay)

Fees & policies

Renovations and closures

The property will be renovating from December 16 2021 to April 30 2022 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs USD 25.00 per day (50 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Frequently asked questions

Overall score and ratings

7,8

Good

8,9/10

Cleanliness

8,4/10

Staff & service

7,4/10

Amenities

8,2/10

Property conditions & facilities

8,0/10

Eco-friendliness

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SALVADOR, 2-night trip
Verified Hotels.com guest review

6/10 Good

Dirt blew out of a really dirty air vent all over my bed each day. Front desk was never there. No coffee restock in room. Really could use a parking solution for guests.
Janine, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

great place
This hotel is perfect. Well located, easy walking distances, super clean, very friendly, loved the bed and pillows... everything was great except for the noise from a bar close by - but let the front desk know and they'll call the bar and ask them to turn it down.
Elia, 2-night trip
Verified Hotels.com guest review

6/10 Good

Modern design, but just okay
Modern design, but very simple. Had one luke-warm shower. Also, phone in room was disconnected, so was not able to call for service. They should fix that.
Joanna, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

c, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great walking distance to food areas & Stanford.
Marion Tam Xuan, 2-night business trip
Verified Expedia guest review

6/10 Good

So-so stay at Hotel Keen
The room was very clean, great location a very short walk to restaurants and shops. The room was extremely cold, however, even with the heat cranked up all the way. Staff gave me an extra blanket. Walls of the hotel are very thin, I could hear my neighbor's cell phone buzzing even though it was on silent. Bring earplugs! Windows are glazed over, making the rooms feel a little enclosed.
David, 1-night business trip
Verified Hotels.com guest review