Thermae Palace Hotel

Photo gallery for Thermae Palace Hotel

Primary image
On the beach
On the beach
Terrace/patio
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Thermae Palace Hotel

Thermae Palace Hotel

4.0 star property
Beachfront hotel in Ostend with restaurant and bar/lounge

7,6/10 Good

346 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Bathtub
  • Bar
The price is R2 171
Price available on 2022/09/01
Map
Koningin Astridlaan 7, Ostend, 8400
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Room service
  • Business center
  • 7 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Ostend City Centre
  • Ostend Beach - 3 min drive

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 6 min drive
  • Brussels Airport (BRU) - 72.3 miles/116.3 km
  • Oostende Station - 22 min walk
  • Oostkamp Station - 22 min drive
  • Zedelgem Station - 22 min drive

About this property

Thermae Palace Hotel

A great choice for a stay in Ostend, Thermae Palace Hotel is just 2.5 mi (4 km) from the airport. Guests can visit the fitness center for a workout or grab a bite to eat at Albert, which serves lunch and dinner. Other highlights at this upscale hotel include a bar/lounge and a terrace. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured uncovered onsite self parking (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • On the beach
  • Access to nearby indoor pool
  • Hiking/biking trails nearby

Working away

  • Business center
  • 7 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • Built in 1933
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Languages

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • Television

Home comfort

  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Albert - This brasserie serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20.00 for adults and EUR 12 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Uncovered self parking costs EUR 15 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Thermae Palace
Thermae Palace Hotel
Thermae Palace Hotel Ostend
Thermae Palace Ostend
Hotel Thermae Palace
Thermae Palace Ostende
Thermae Palace Hotel Hotel
Thermae Palace Hotel Ostend
Thermae Palace Hotel Hotel Ostend

Frequently asked questions

Overall score and ratings

7,6

Good

7,6/10

Cleanliness

7,5/10

Staff & service

7,0/10

Amenities

6,6/10

Property conditions & facilities

7,8/10

Eco-friendliness

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

great stay
another great stay in this hotel wonderful staff and good fresh food well cooked very clean
ANDREW, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Helen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANDREW, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Greg, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely hotel
A really lovely hotel right on the beach front. Restaurant food was really well prepared and presented. Would certainly stay here again
Robert, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

wonderful hotel
another nice stay at this hotel staff were great as always and the food was ist class even with all the covid rules in place thank you
ANDREW, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Location and room was great. Bed wasn’t very comfortable. Walls are very thin and can hear all of the neighbors. The staff was also quite unaccommodating.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I particularly liked the sea view. There was nothing that I disliked.
Nele, 6-night romance trip
Verified Expedia guest review