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Hope Lake Lodge & Indoor Waterpark Accommodation & Rooms

3.5 stars
2000 NYS Rt. 392CortlandNY13045United States of America
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  • Ithaca, NY (ITH-Tompkins Regional) 28-min drive; 18 miles/29 km
  • Binghamton, NY (BGM-Greater Binghamton) 46-min drive; 33.9 miles/54.5 km
  • Free self parking
  • Free valet parking
  • Free ski shuttle
Excellent4.2 / 5
Bar and Beverages
Bar is awesome
Location
Great location
Pool
Great pool
Value for money
Value for money could be better
121See all 121 Hotels.com reviews
From 619 reviewsTripAdvisor Traveller Rating

Hope Lake Lodge & Indoor Waterpark Accommodation & Rooms

from ZAR 2,352
  • Deluxe Suite - Waterpark Access Additional
  • Family Suite - Waterpark Access Additional
  • Deluxe Family Suite - Waterpark Access Additional
  • Traditional Suite, 1 Queen Bed with Sofabed - Waterpark Access Additional

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Offsite

  • Free ski shuttle

Other information

  • Smoke-free property

Also known as

  • Hope Lake Indoor Waterpark
  • Hope Lake Indoor Waterpark Cortland
  • Hope Lake Lodge
  • Hope Lake Lodge & Indoor Waterpark
  • Hope Lake Lodge & Indoor Waterpark Cortland
  • Indoor Lodge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for an additional charge

Cooked-to-order breakfast is offered for an extra charge of USD 10 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Cooked-to-order breakfast (surcharge)
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • Ski-in/ski-out access
  • Free ski shuttle
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Water park access (surcharge)
  • Pool sun loungers
  • Ski storage
  • Spa tub
  • Ski passes available
  • Sauna
  • Arcade/game room
Working away
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 4500
  • Conference space size (meters) - 405
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Sofa bed
  • Sofa bed size queen
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Waterfalls Spa has 2 treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Acorn Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons on site
  • Ski equipment rentals on site
  • Cross-country skiing on site
  • Downhill skiing on site
  • Snow tubing on site
  • Snowboarding on site
  • Snowshoeing on site
  • Snowmobiling nearby

Hope Lake Lodge & Indoor Waterpark Accommodation & Rooms’s small print

Also known as

  • Hope Lake Indoor Waterpark
  • Hope Lake Indoor Waterpark Cortland
  • Hope Lake Lodge
  • Hope Lake Lodge & Indoor Waterpark
  • Hope Lake Lodge & Indoor Waterpark Cortland
  • Indoor Lodge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for an additional charge

Cooked-to-order breakfast is offered for an extra charge of USD 10 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 121 reviews

Hope Lake Lodge & Indoor Waterpark Accommodation & Rooms
Good3.0 / 5
Nice room, lovely setting, too many houseflies
It was move-in weekend at Cornell and no other highly rated hotel was available. It's a lovely setting, with fields and mountains all around. The lodge-style hotel had a warm and comfortable feel. The units were 2-room suites, complete with a full kitchen. This was all terrific. The problem is that 20 or so houseflies in the room were harassing us continuously, including while eating, while in the bathroom, and while in bed. Before sleeping we tried to shoo them into the adjoining room and close the connecting door, but it proved infeasible. Upon check-out we mentioned the problem to the front desk clerk. One expects at least some expression of empathy or an apology, but all did was acknowledge that that the hotel had been getting some complaints from customers the past few days about harassing flies. That's it!
1 night family trip
Hope Lake Lodge & Indoor Waterpark Accommodation & Rooms
Outstanding5.0 / 5
very nice hotel . not much around the area
1 night family trip
Hope Lake Lodge & Indoor Waterpark Accommodation & Rooms
Outstanding5.0 / 5
Quick one night getaway
We stopped here on our way home from a large family vacation just to relax and unwind. We arrived at about 3:00 PM went to the front desk and the gentleman said the room wasn't ready. No big deal check as it was 4 o'clock check-in anyways. But when we asked him what there was to do around there, he didn't even look up and said "nothing." I couldn't even tell if he was joking or not because he didn't look up. We asked where the nearest bar was and he pointed across lobby to the bar. We did get great service from the bartender there who was actually very helpful in giving us suggestions about things to do and places to eat. When we did officially check in an hour later, the lady that helped us was very friendly and welcoming! She and the bartender made up for the other man. Also, in the grand scheme of things I prefer to focus on my own happiness rather than someone else's misery- I only mentioned it because it was our initial greeting, and perhaps someone less patient than I might not handle it as easily. Drinks were reasonably priced as well. We even stopped back after we went out to dinner in Cortland, and again, the bartender was a real sweetheart. The room was absolutely beautiful, more so than we even expected. Nice and clean and the balcony was so nice to have an evening cocktail or a morning cup of coffee. We spent some time enjoying the pool and hot tub, both of which were nice and warm and clean. We would stay again.
1 night romance trip
Hope Lake Lodge & Indoor Waterpark Accommodation & Rooms
Good3.0 / 5
Didn't clean my room
My main problem with this facility was that they had weddings going on and anybody who wasn't part of the wedding party apparently wasn't a priority. I stayed two nights and my room was NOT cleaned at all! I had to call twice to ask for fresh towels and to have the waste baskets emptied and rather than apologies, I got excuses (I wasn't here, I didn't know, etc.). I've never stayed in a hotel where my room wasn't cleaned. What else are we paying for but a little bit of luxury!? The staff was nice enough and the first day they were very fast at helping with everything. I was woken in the middle of the night by guests who thought it was a good idea to stay out on their balcony talking and drinking at 3am. So, it was an okay stay if that.
2 night family trip
Hope Lake Lodge & Indoor Waterpark Accommodation & Rooms
Good3.0 / 5
Nice place, horrible food.
The lodge was nice and what you would expect. Very nice views and a good kitchen to work with. That being said, we arrived late with a baby so we opted to have the restaurant bring us our food to the room. We ordered more than we could eat to have leftovers for lunch the next day. The food was by far the worst we had ever had at a restaurant!!! Microwaved thin quesadilla with mostly canned ingredients inside... Chicken special was essentially butter on soggy noodles with a fried piece of soggy chicken... The salad wasn't dressed, the pizza had good crust but the toppings were very bad... And lastly the chocolate cake was dry, and looked (and tasted) like a Dunkin hiens boxed cake made by my six year old self.... Considering it was my birthday dinner it was incredibly disappointing. Needless to say we had a lot of leftovers... All of which we threw out. So enjoy the hotel, but stay clear from the restaurant!!
1 night family trip

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Hope Lake Lodge & Indoor Waterpark Accommodation & Rooms

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