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All properties in Suzhou, Jiangsu, China
1 room, 2 adults

Hotel Soul Suzhou

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
27-33 Qiaosikong Xiang, Gusu District, Suzhou, Jiangsu, 215005, China

4-star hotel with restaurant, connected to a shopping center, near Pingjiang Street
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Friendly front desk Room is clean along with the bathroom Will definitely book this hotel…Dec 26, 2019
  • Location was good. A local 3 stars hotel at a great location. Hotel is a bit too dark. I…Dec 7, 2019

Hotel Soul Suzhou

  • Executive Room
  • Business Room
  • Deluxe Room
  • Executive Suite, 1 Bedroom
  • Aroma Room
  • Family Room (1 king bed and 1 single bed)
  • Triple Room (3 single beds)
  • Family Four Room
  • Connecting Room
  • SoulKids
  • Suite
  • Soul Relaxing(Executive Room)
  • Soul Amazing(SoulKids)
  • Soul Enchanting(Family Room for Four)

What’s around Hotel Soul Suzhou

Landmarks

  • In Gu Su District
  • Pingjiang Street - 11 min walk
  • Suzhou Museum - 17 min walk
  • Lion Grove Garden - 17 min walk
  • Humble Administrator's Garden - 23 min walk
  • Shantang Street - 32 min walk
  • Hanshan Temple - 3.6 mi / 5.9 km
  • Tiger Hill - 4 mi / 6.4 km

Getting around

  • Pudong Intl. Airport (PVG) - 87 min drive
  • Wuxi (WUX-Shuofang) - 29 min drive
  • Suzhou Railway Station - 4 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Free train station drop-off

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Free train station shuttle *

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Brasserie 101 - This restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner.

Bar Soul - Onsite bar. Open daily.

Hotel Soul Suzhou’s small print

Also known as

  • Hotel Soul
  • Hotel Soul Suzhou Suzhou
  • Hotel Soul Suzhou Hotel Suzhou
  • Hotel Soul Suzhou
  • Soul Hotel
  • Soul Hotel Suzhou
  • Soul Suzhou
  • Soul Suzhou Hotel
  • Suzhou Hotel Soul
  • Suzhou Soul Hotel
  • Hotel Soul Suzhou Hotel

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between CNY 88 and CNY 88 for adults, and CNY 44 and CNY 88 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 1100 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Soul Suzhou

  • Does Hotel Soul Suzhou offer free cancellation for a full refund?
    Yes, Hotel Soul Suzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Soul Suzhou currently open?
    This property is closed from April 2 2020 to December 31 2020 (dates subject to change).
  • Is parking offered at Hotel Soul Suzhou?
    Yes, there's free self parking.
  • Are pets allowed at Hotel Soul Suzhou?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Soul Suzhou?
    You can check in from 2 PM to noon. Check-out time is noon.
  • Are there restaurants at or near Hotel Soul Suzhou?
    Yes, there's an onsite restaurant that serves fusion cuisine.
  • Is airport shuttle service offered by Hotel Soul Suzhou?
    Yes, an airport shuttle is available. The charge is CNY 1100 per vehicle one-way.
  • What is there to do near Hotel Soul Suzhou?
    Recommended spots to visit include Pingjiang Street (11-min walk) and Suzhou Museum (0.9 mi), along with Lion Grove Garden (0.9 mi) and Humble Administrator's Garden (1.2 mi).

Recent reviews

Superb 9,0 From 237 reviews

Very good 8,0
The room was a bit cold probably it was drizzling out there. There was no heater. Overall, it was a nice stay as the hotel was centrally located, short walking distance to metro chayyuanchang and in front of the hotel, there was a walking street with a lot of eateries and shopping mall. Easily accessible to attraction like Suzhou museum, Humble administrator garden and culture street.
CHING HUI, sg1 night trip
Exceptional 10,0
Happy Suzhou
The hotel is near historic old town. It is well situated for eateries, shopping and sightseeing.
Francis, us3 night trip
Very good 8,0
great location, spacious rooms
This is a great hotel right in the middle of the famous Suzhou shopping street. From outside it might not look so great, but once you enter you feel the comfort and the unique design. The rooms are spacious. No noise at all. They have good pillows and mattress. Only comment to the management is the breakfast, it was lacking the taste and the colorfulness we have seen in other hotels in Suzhou or shanghai. Perhaps a little creativity in designing a good menu can serve customers better.
Nazanin, sg2 night romance trip
Exceptional 10,0
Very well located hipster hotel, classy!
us2 night trip with friends
Very good 8,0
The hotel is located at a fantastic location, very near to "old town" shopping area. In my opinion, the room is too big and the interior design is slightly old. I stayed on the highest floor (7th floor) and the water pressure is weak.
sg1 night business trip
Very good 8,0
Value for money
👍Didn't expect to have such good breakfast buffet spread as it was indicated free breakfast. 👍Within the shopping district 👍Provided free transport to train station. Though this hotel has no good scenery at all, as it is surrounded by tall buildings, will sure be back to this hotel if going to Suzhou, for their good service and convenient location.
KANG, gb3 night family trip
Exceptional 10,0
All friendly and helpful staff. Comfy beds and spacious room. Breakfast options
gb1 night family trip
Fair 4,0
WORST HOTEL EVER! DON'T BOOK THIS ONE!
Let me be straight about this hotel. It's probably the WORST hotel that I have ever stayed in my life. The review score should be around 6-7 at most but definitely not 8.8. The beds are so small!!!! Probably 1.8m at most, I can't put my legs straight. The most important thing!!!!! The elevator in the middle is about Mao!!!!!!!! which scared me of course. The decoration is soooo bad. I should probably say this hotel don't have a style at all. They just put purple, blue and red all together. But I have to admit that this hotel is at a very convenience spot over all. BUT You can definitely find a better one at this price!!(It's not 4 star hotel at all. And the PICTURES are invalid!!!!) ps: China union 4G is not applicable in the room. And the wifi is not good as well.
Ward, us3 night trip with friends
Very good 8,0
Very friendly staff
hk1 night business trip
Exceptional 10,0
We make the right choice
Great location! Spacious room! Friendly and polite front desk service. Oh.. did i also mentioned that breakfast spread is good too!! I will love to be back again..
Loreal, sg2 night romance trip

Hotel Soul Suzhou

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