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All properties in San Bartolome de Tirajana, Canary Islands, Spain

HD Parque Cristóbal Gran Canaria

Family-friendly hotel with free water park, near Yumbo Shopping Center

  • Free WiFi and free parking

Property renovations and closures

  • This property is closed from March 23 2020 to March 21 2021 (dates subject to change).

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Outdoor Spa Tub
  • Outdoor Pool
  • Rooftop Pool
Rooftop Pool. Image 1 of 42.
1 / 42Rooftop Pool
8,8.Fabulous.
  • Different rates depending on what you stay in and for how long. They entertain around the…

    Oct 29, 2020

  • The staff were arrogant and very cheeky i wouodnt stay here again we pay alot of money to…

    Oct 6, 2020

See all 171 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Quiet
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Non-smoking

Property highlights

Main amenities

  • 233 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 poolside bars
  • 4 outdoor pools
  • Free water park

For families

  • Children's pool
  • Children's club
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (free)
  • Kitchenette

What’s around

  • Yumbo Shopping Center - 9 min walk
  • Maspalomas Dunes - 32 min walk
  • English Beach - 23 min walk
  • Maspalomas Golf Course - 24 min walk
  • Maspalomas Botanical Garden - 10 min walk
  • Kasbah Shopping Center - 18 min walk
This property is closed from March 23 2020 to March 21 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Kid Suite (1 Adult + 1 Child)
  • Family Suite, 2 Bedrooms (1 Adult + 1 Child)
  • Premier Suite, 1 Bedroom (1 Adult)
  • Premier Suite, 1 Bedroom (1 adult + 1 child)
  • Premier Suite, 1 Bedroom (1 adult + 2 children)
  • Premier Suite, 1 Bedroom (2 Adults)
  • Premier Suite, 1 Bedroom (2 adults + 1 child)
  • Premier Suite, 1 Bedroom (3 Adults)
  • Family Suite, 2 Bedrooms (1 Adult + 2 Children)
  • Family Suite, 2 Bedrooms (1 Adult + 3 Children)
  • Family Suite, 2 Bedrooms (1 Adult + 4 Children)
  • Family Suite, 2 Bedrooms (2 Adults)
  • Family Suite, 2 Bedrooms (2 Adults + 1 Child)
  • Family Suite, 2 Bedrooms (2 Adults + 2 Children)
  • Family Suite, 2 Bedrooms (2 Adults + 3 Children)
  • Family Suite, 2 Bedrooms (3 Adults)
  • Family Suite, 2 Bedrooms (3 Adults + 1 Child)
  • Family Suite, 2 Bedrooms (3 Adults + 2 Children)
  • Family Suite, 2 Bedrooms (4 Adults)
  • Family Suite, 2 Bedrooms (4 Adults + 1 Child)
  • Family Suite, 2 Bedrooms (5 Adults)
  • Kid Suite (1 Adult + 2 Children)
  • Kid Suite (1 Adult + 4 Children)
  • Kid Suite (2 Adults)
  • Kid Suite (3 Adults)
  • Kid Suite (2 Adults+ 1 Child)
  • Kid Suite (2 Adults + 2 Children)
  • Kid Suite (2 Adults + 3 Children)
  • Kid Suite (1 Adult + 3 Children)
  • Kid Suite (3 Adults + 1 Child)
  • Kid Suite (3 Adults + 2 Children)
  • Kid Suite (4 Adults)
  • Kid Suite (5 Adults)
  • Kid Suite (4 Adults + 1 Child)
  • Kid Suite (5 Adults+ 1 Child)
  • Teen Suite (1 Adult + 1 Child)
  • Teen Suite (1 Adult + 2 Children)
  • Teen Suite (1 Adult + 3 Children)
  • Teen Suite (2 Adults)
  • Teen Suite (2 Adults+ 1 Child)
  • Teen Suite (2 Adults + 2 Children)
  • Teen Suite (2 Adults + 3 Children)
  • Teen Suite (3 Adults)
  • Teen Suite (3 Adults + 1 Child)
  • Teen Suite (3 Adults + 2 Children)
  • Teen Suite (4 Adults)
  • Teen Suite (4 Adults + 1 Child)
  • Teen Suite (5 Adults)
  • Superior Suite (1 adult + 1 child)
  • Superior Suite (1 adult + 2 children)
  • Superior Suite (2 Adults)
  • Superior Suite (2 adults + 1 child)
  • Superior Suite (3 Adults)
  • Superior Suite Emblem 1 adult + 1 child
  • Superior Suite Emblem 1 adult + 2 children
  • Superior suite emblem (2 Adults)
  • Superior suite emblem (2 adults + 1 child)
  • Superior suite emblem (3 Adults)

Location

  • Yumbo Shopping Center - 9 min walk
  • Maspalomas Dunes - 32 min walk
  • English Beach - 23 min walk

What’s around

Landmarks

  • Yumbo Shopping Center - 9 min walk
  • Maspalomas Dunes - 32 min walk
  • English Beach - 23 min walk
  • Maspalomas Golf Course - 24 min walk
  • Maspalomas Botanical Garden - 10 min walk
  • Kasbah Shopping Center - 18 min walk
  • Holiday World Maspalomas - 19 min walk
  • El Salvador Ecumenical Temple - 20 min walk
  • CITA Shopping Center - 21 min walk
  • Paseo Costa Canaria - 22 min walk
  • Maspalomas Lighthouse - 2.5 mi / 4.1 km

Getting around

  • Gran Canaria Airport (LPA) - 25 min drive
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 233 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Canary Islands may have restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club
  • Supervised childcare/activities (free)

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Room service

Things to do

  • Free beach shuttle
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Racquetball/squash on site
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Nightclub
  • Free water park access
  • Waterslide
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room

Working away

  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Dutch
  • English
  • German
  • Spanish

In the room

Home comforts

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Yard
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at HD Parque Cristóbal Gran Canaria are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
  • All buffet meals, snacks, and beverages included

Activities and facilities/equipment
Land activities
  • Fitness facilities
  • Tennis

Entertainment
  • Onsite entertainment and activities

Not included
  • Airport transfers
  • Spa/beauty facilities and services
  • Gratuities

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Dining

Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Onsite venue #2 - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Onsite venue #3 - This bar is located by the pool.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Playground on site
  • Racquetball/squash on site
  • Free water park access

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Small print

Also known as

  • HD Parque Cristóbal Gran Canaria
  • HD Parque Cristóbal Gran Cana
  • HD Parque Cristóbal Gran Canaria Hotel San Bartolome de Tirajana
  • HD Parque Cristóbal Gran Canaria San Bartolome de Tirajana
  • HD Parque Cristóbal Gran Canaria Hotel
  • HD Parque Cristóbal Gran Canaria San Bartolome de Tirajana
  • HD Parque Cristóbal Gran Canaria Hotel San Bartolome de Tirajana

Optional extras

Rollaway beds are available for EUR 20 per night

Babysitting/childcare is available for an extra charge

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, HD Parque Cristóbal Gran Canaria does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from March 23 2020 to March 21 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 4 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining. Nearby restaurants include Restaurante Reno (6-min walk), Tango Tapas (6-min walk), and Café Rokoko (7-min walk).
  • Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Relax in the spa tub or enjoy the use of other amenities, which include 2 poolside bars and 3 bars. HD Parque Cristóbal Gran Canaria also has a nightclub, a sauna, and a steam room, as well as an arcade and a garden.
8,8.Fabulous.
  • 6,0.Good

    The staff are.really arrogant need to sort the staff out

    Lisa, 4 night family trip, Oct 5, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Pleasant stay

    A very good hotel. Lots of parking spaces. A bit far to the beach but there is a free bus to the beach (3 times per day). Close to the Yumbo shopping center. 2 nice swimming pools, gym, football / basketball court, tennis court. Nice staff everywhere. My kids loved the evening animations. Large selection of food and drink during all meals. In our 2 bedroom apartment there was everything you need e.g. a kettle, microwave, fridge, pots, pans, cutlery. There was even an xbox. My rating reduces the presence of cockroaches in the apartment.

    Dariusz, 7 night family trip, Feb 22, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    4-night Short Break

    4 night short break for couple to celebrate birthday. Accommodation good and clean. TV reception suspect. WiFi good. Good amenities and pool(s). Food and all-inclusive fair but nothing special.

    Allan, 4 night trip, Jan 19, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Everything was good. Really nice stay. Only thing I’d say is at check in I had to find my booking confirmation on my email showing I was all inclusive and email it to the hotel. Don’t understand why I had to do this as the hotel should have all the information.

    Chris, 4 night trip with friends, Nov 8, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great sized bungalows for a great price. Very centrally located as well!!

    3 night trip, Nov 7, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Happy Parque Cristóbal Maspalomas

    Good property in good location in Maspalomas. Excellent breakfast and dinner with half board. A children´s paradise. Recommended.

    George, 7 night trip, Nov 4, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Staff are helpful and friendly kids kept occupied

    7 night family trip, Oct 21, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Excellent Hotel

    Very good hotel. Bungalows are well equipped and not too close together. All the staff were extremely helpful and professional. The food was exceptional. So much so, we will be returning on an all inclusive basis. Plenty for families to do and well located within the main area of Playa. 10 minute walk to the Yu,no

    K W, 7 night family trip, Oct 21, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    First time in a complex, staff very friendly and helpful. Great entertainment. Very child friendly

    Lynne, 7 night family trip, Oct 5, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Was a lovely place to stay and entertains where really good

    13 night trip, Sep 29, 2019

    Verified Ebookers guest review

See all 171 reviews