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All properties in Queretaro, Queretaro, Mexico

Crowne Plaza Queretaro

4-star hotel with outdoor pool, near Aqueduct of Santiago de Queretaro

  • Free WiFi and free parking
From
ZAR 1,411

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8,8.Fabulous.
  • Excellent service, very kind all the staff. The breakfast buffet is excellent with a lot…

    Mar 12, 2020

  • Great location, 30 minutes to the airport, 15 minutes to Downtown Queretaro, 5 to 10…

    Mar 11, 2020

See all 133 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Clean Promise (IHG), Safe Travels (WTTC - Global), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 139 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Aqueduct of Santiago de Queretaro - 41 min walk
  • Centro Histórico - 14 min walk
  • Plaza del Parque Shopping Mall - 18 min walk
  • Plaza Boulevares Shopping Mall - 19 min walk
  • Marista University of Queretaro - 37 min walk
  • Querétaro Old Train Station - 43 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, City View
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking, City View
  • Suite, 1 King Bed, Non Smoking, View (Inner View)
  • Suite, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking (Feature)
  • Room, 2 Double Beds, Non Smoking (Feature)
  • Deluxe Room
  • Junior Suite, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Executive Suite, Non Smoking
  • Standard Room

Location

  • Aqueduct of Santiago de Queretaro - 41 min walk
  • Centro Histórico - 14 min walk
  • Plaza del Parque Shopping Mall - 18 min walk

What’s around

Landmarks

  • Aqueduct of Santiago de Queretaro - 41 min walk
  • Centro Histórico - 14 min walk
  • Plaza del Parque Shopping Mall - 18 min walk
  • Plaza Boulevares Shopping Mall - 19 min walk
  • Marista University of Queretaro - 37 min walk
  • Querétaro Old Train Station - 43 min walk
  • Temple of Santa Cruz - 2.4 mi / 3.8 km
  • Convent and Temple of Santa Cruz - 2.5 mi / 4.1 km
  • Theater of the Republic - 2.6 mi / 4.1 km
  • Monument to the Corregidora - 2.6 mi / 4.2 km
  • Ignacio Mena Rosales House of Culture - 2.6 mi / 4.2 km

Getting around

  • Queretaro Intl. Airport (QRO) - 28 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 139 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 4:00 AM to 4:30 PM

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 112711
  • Conference space size (meters) - 10475
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer

Be entertained

  • 50-inch TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Il Dominio - This restaurant serves breakfast, lunch, and dinner.

Small print

Also known as

  • Crowne Plaza Hotel Queretaro
  • Crowne Plaza Queretaro Hotel
  • Crowne Plaza Queretaro Queretaro
  • Crowne Plaza Queretaro an IHG Hotel
  • Crowne Plaza Queretaro Hotel Queretaro
  • Crowne Plaza Queretaro
  • Crowne Plaza Queretaro Diamante Hotel Queretaro
  • Crowne Plaza Queretaro Hotel

Optional extras

Rollaway beds are available for MXN 200.0 per night

Breakfast costs between MXN 175 and MXN 195 per person (approximately)

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Queretaro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - noon. Check-out time is 1 PM.
  • Yes, there's an onsite restaurant, Il Dominio. Nearby restaurants include La Aceituna (2 mi), Chinito Wings (2.2 mi), and Mara & Co (2.6 mi).
  • Yes, a free airport shuttle is available from 4:00 AM to 4:30 PM at scheduled times.
  • Crowne Plaza Queretaro has an outdoor pool and a 24-hour fitness center, as well as a sauna.
8,8.Fabulous.
  • 8,0.Very good

    This hotel is built off a cliff with awesome views of the city, sunsets are great. The building is well kept, the hotel is clean and the staff is the best. Only thing is that to get to restaurants, shopping, etc, one has to take a car.

    2 night business trip, Feb 6, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Good for business travel

    Good quality hotel. Has all amenities for business travel.

    3 night business trip, Feb 5, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Excellent room service, restaurant and staff. Room bathroom doors old and you don’t rally have privacy

    4 night romance trip, Oct 17, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Excelldnt view.......... . ... ... ...

    Rabi, 3 night trip, Oct 7, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Nice enough with great views.

    The room was nice and clean enough but the bed was very hard and a bit uncomfortable.

    AMY, 1 night trip, Jul 31, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great hotel in the middle of nowhere

    Maria Gabriela, 2 night business trip, May 26, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    I was not able to get the room that I paid a premium for, which was a king-size bed, executive suite. I had to wait three hours for a standard room. Also, sent shirts for dry cleaning, and they were not delivered. They had misplaced them and final found them minutes before checking out at the end of my week long stay. Service is all around bad, I liked, however, the restaurant's food selection and their service at the restaurant.

    4 night trip, Mar 18, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    We enjoyed staying at this hotel, and the staff, restaurant, city views, room, all excellent. Only minor negative was not possible to walk anywhere, it requires taxi or Uber, both easy.

    4 night family trip, Mar 14, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    very nice room and view. Staff was very kind and attencious

    3 night romance trip, Feb 13, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    The location, excellent view over the city. God service

    3 night romance trip, Jan 7, 2019

    Verified Expedia guest review

See all 133 reviews