Guests
All properties in Zhubei, Taiwan

Sheraton Hsinchu Hotel

Luxury hotel in Zhubei with 4 restaurants and bar/lounge

  • Free WiFi and free parking
From
ZAR 2,212

Image gallery

  • Sheraton Suite - Guest Room
  • Sheraton Suite - Guest Room
  • Indoor Pool
  • Sheraton Suite - Bathroom
  • Sheraton Suite - Guest Room
Sheraton Suite - Guest Room. Image 1 of 53.
1 / 53Sheraton Suite - Guest Room
No. 265, Dong Sec 1, Zhubei, 302, Hsinchu County, Taiwan
8,6.Fabulous.
  • Clean hotel close to the Hsinchu County Stadium with a few hot pot restaurant in the area

    Dec 25, 2020

  • The only thing I regret is not having been able to visit the spa/pool area nor having…

    Feb 7, 2020

See all 174 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from August 10 2021 to October 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Business center
  • Shuttle services
    • Free parking
    • Free WiFi
    • Airport transfer
    • Air Conditioning

    Property highlights

    Main amenities

    • 770 guestrooms
    • Daily housekeeping
    • 4 restaurants and bar/lounge
    • Breakfast available
    • Business center
    • Airport shuttle

    For families

    • Rollaway/extra beds (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Separate bathtub and shower
    • Premium TV channels

    What’s around

    • Heart of Zhubei
    • Hsinchu County Stadium - 16 min walk
    • Taiyuen Hi-Tech Industrial Park - 36 min walk
    • World Expo Taiwan Pavilion - 3.7 mi / 6 km
    • National Chiao Tung University - 3.8 mi / 6.2 km
    • Liu Ancestral Temple - 4 mi / 6.5 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed, Non Smoking
    • Deluxe Room, 2 Twin Beds, Non Smoking
    • Deluxe Room, 1 King Bed, Non Smoking, Corner
    • Deluxe Room, 2 Twin Beds, Non Smoking, Corner
    • Executive Room, 1 Double Bed, Non Smoking
    • Executive Room, 1 Double Bed, Non Smoking
    • Executive Suite, 1 King Bed, Non Smoking

    What’s around

    Landmarks

    • Heart of Zhubei
    • Hsinchu County Stadium - 16 min walk
    • Taiyuen Hi-Tech Industrial Park - 36 min walk
    • World Expo Taiwan Pavilion - 3.7 mi / 6 km
    • National Chiao Tung University - 3.8 mi / 6.2 km
    • Liu Ancestral Temple - 4 mi / 6.5 km
    • National Tsing Hua University - 4.2 mi / 6.7 km
    • Military Dependants Village Museum Of Hsinchu City - 4.8 mi / 7.7 km
    • Weiweijia Persimmon Farm - 4.8 mi / 7.7 km
    • Hsinchu Park - 4.8 mi / 7.7 km
    • Image Museum of Hsinchu City - 4.8 mi / 7.7 km

    Getting around

    • Taoyuan International Airport (TPE) - 38 min drive
    • Hsinchu HSR Station - 26 min walk
    • Zhubei Station - 4 min drive
    • Hsinchu Xinhuang Station - 6 min drive
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    map
    See on map
    No. 265, Dong Sec 1, Zhubei, 302, Hsinchu County, Taiwan

    At a glance

    Hotel size

    • This hotel has 770 rooms
    • This hotel is arranged over 22 floors

    Arriving/leaving

    • Check-in time 4:00 PM-anytime
    • Check-out time is 11:00 AM
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

    Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 4 restaurants
    • 2 coffee shops/cafés
    • Bar/lounge
    • Snack bar/deli
    • 24-hour room service
    • Water dispenser

    Things to do

    • Golfing nearby

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 2002
    • Conference space size (meters) - 186

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 2
    • Year Built - 2010
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible van parking
    • Valet for wheelchair-equipped vehicle
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Closed captioned TV
    • Wheelchair-accessible bathroom vanity
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Grab bar - in bathtub
    • Transfer shower
    • Visual fire alarm
    • Lever door handles

    Languages Spoken

    • Chinese
    • English
    • Japanese

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Down comforter
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Sleep Number by Select Comfort mattress

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch LCD TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Dining

    Lobby Lounge - This café serves brunch, lunch, dinner, and light fare.

    Feast - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

    YUE Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

    Japaness Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

    Fresh Corner - This café serves light fare only. Open daily.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of TWD 715 for adults and TWD 358 for children (approximately)
    • Airport shuttle service is offered for an extra charge of TWD 2600 per vehicle (one way)
    • Area shuttle service is offered for an extra charge

    Children & extra bedsPay at property

    • Rollaway beds are available for TWD 1100.0 per night
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Parking height restrictions apply

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

    Children under 18 years old are not allowed in the club lounge.

    Also known as

    • Hotel Sheraton Hsinchu
    • Sheraton Taiwan
    • Sheraton Hsinchu Hotel Zhubei
    • Sheraton Hsinchu Zhubei
    • Sheraton Hsinchu Hotel Hotel
    • Sheraton Hsinchu Hotel Zhubei
    • Sheraton Hsinchu Hotel Hotel Zhubei
    • Hsinchu Sheraton Hotel
    • Sheraton Hotel Hsinchu
    • Sheraton Hotel Hsinchu Taiwan
    • Sheraton Hotel Taiwan
    • Sheraton Hsinchu
    • Sheraton Hsinchu Hotel
    • Sheraton Hsinchu Hotel Taiwan
    • Sheraton Hsinchu Taiwan

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Sheraton Hsinchu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, there are 4 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Dama (4-min walk), White Wood House (5-min walk), and 寬心園精緻蔬食 (5-min walk).
    • Yes, an airport shuttle is available. The charge is TWD 2600 per vehicle one way.
    • Sheraton Hsinchu Hotel has a garden.
    8,6.Fabulous.
    • 10,0.Exceptional

      Great stay. Great facilities.

      3 night business trip, Sep 13, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Very nice place to stay and would like to come back to this place.

      2 night business trip, Jun 22, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      No problems - excellent experience. Will stay there on next business trip.

      2 night business trip, Apr 28, 2019

      Verified Expedia guest review

    • 6,0.Good

      Fantastic property with mediocre service

      Hotel is architecturally very nice. Rooms are fantastic. Probably the best property in Hsinchu. The food options at the hotel are a bit limited. Service is a bit disappointing. Had issues with laundry. This property also does not recognize Bonvoy status and does not award nights or points toward status when booking through Hotels.com.

      Carl, 5 night business trip, Apr 7, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Sauna and quite room area very old, while the rest of hotel was new and clean and contemporary. Fitness room was very good, all Life fitness and even free weights

      4 night business trip, Apr 6, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Exceptional front staff that went above and beyond and clean, spacious rooms

      1 night family trip, Mar 29, 2019

      Verified Expedia guest review

    • 8,0.Very good

      It looks luxurious but feel like overpriced.

      2 night business trip, Mar 6, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Spacious, well layer out hotel & rooms. Close to high speed rail station.

      1 night business trip, Dec 14, 2018

      Verified Expedia guest review

    • 10,0.Exceptional

      Hotel accepted late check out until 2pm, which was very convenient for the clients. Appreciate!

      Hsiao Chun, 2 night romance trip, Oct 12, 2018

      Verified Hotels.com guest review

    • 8,0.Very good

      優質舒適

      整體舒適. 除了冷氣風速較弱之外 .

      Zih Nan, 1 night business trip, Jul 25, 2021

      Verified Hotels.com guest review

    See all 174 reviews