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1 room, 2 adults

HF Fénix Urban

4-star4 stars
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016, Portugal

4-star hotel with restaurant, near Marquis of Pombal Square
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
Tasty breakfast
Fantastic service
Great location
Great room
415See all 415 reviews
From 1 539 reviews

TripAdvisor Traveller Rating

HF Fénix Urban

from ZAR 1,572
  • Comfort Twin Room
  • Comfort Double Room
  • Comfort Twin Plus (Triple Use)
  • Comfort Twin Plus (Quadruple Use)
  • Comfort Room (King )

What’s around HF Fénix Urban


  • In Lisbon Old Town
  • Gulbenkian Museum - 16 min walk
  • Rossio Square - 24 min walk
  • Santa Justa Elevator - 27 min walk
  • Lisbon Zoo - 32 min walk
  • Lisbon Cathedral (Se) - 34 min walk
  • Commerce Square - 35 min walk
  • Castle of Sao Jorge - 37 min walk

Getting around

  • Lisbon (LIS-Humberto Delgado) - 14 min drive
  • Cascais (CAT) - 15 min drive
  • Lisbon Rossio Station - 23 min walk
  • Lisbon Entrecampos Station - 25 min walk
  • Lisbon Sete Rios Station - 27 min walk
  • Parque Station - 4 min walk
  • Picoas Station - 5 min walk
  • Marques de Pombal Station - 6 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated super fast

  • Great for browsing, email, gaming, streaming and videochat



  • Airport shuttle (available on request) *


  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • 24-hour business center
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
  • In-room accessibility
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • In-room safe

HF Fénix Urban’s small print

Also known as

  • HF Fénix Urban
  • HF Fénix Urban Hotel
  • Hf Fenix Urban Hotel Lisbon
  • HF Fénix Urban Hotel Lisbon
  • HF Fénix Urban Lisbon
  • HF Urban


Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.
The credit card presented at check-in must be the same card used to book the reservation, and the cardholder must be present. Guests who do not meet this requirement will not be permitted to check in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests must contact this property in advance to reserve cribs/infant beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

Optional extras

Self parking costs EUR 9.90 per night

Rollaway beds are available for EUR 30.00 per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8,8 From 415 reviews

Exceptional 10,0
Wonderful service
The front of house team are an absolute credit to this hotel. The male and female receptionists who greeted us upon our arrival, at lunchtime on 25th March were cheerful, polite, professional and spent time giving us some excellent recommendations. They were good humoured and a great representation of the hotel. Our room, although fairly basic, was large and comfortable. Our TV had very poor signal but this didn’t impact our stay as the WiFi was good and we weren’t in our room for long periods anyway. The hotel is within easy reach of Parque Metro station. Breakfast was well varied and had nice touches such as Bloody Mary ingredients and sparkling wine included. The hostess at breakfast was also very pleasant indeed. A great stay, we’d love to come back.
Jade, gb4 night romance trip
Exceptional 10,0
Great Choice for 1st Lisbon Visit
Excellent hotel, well run, helpful staff, near metro, safe neighborhood. Breakfast cruise worthy!
Edward, us6 night trip
Very good 8,0
Great hotel but no gym.
Nice and clean, friendly staff. Amazing breakfast. But there is no gym facility. I would expect that for a 4 star hotel. For some reason, the WiFi didn't work.
Andrei Alexandru, us3 night business trip
Exceptional 10,0
Great staff, good prices, and decent location.
very friendly staff. Area was convenient but not as central as the other HF Fenix locations. Our room was very small, but the bathroom was really large...almost as large as the rest of the room. The wifi in our room was very weak/non existant.
us1 night romance trip
Exceptional 10,0
A nice return to an excellent hotel.
I just returned from a 3 night stay in the Hotel Fenix Urban. In my estimation this is the best of the Fenix hotels. I have stayed in just about all of them. They have done an incredible job of hiring friendly and attentive people. There is a relaxed yet efficient vibe to the hotel. My check in was seamless and quick and when I asked for a Queen bed room there was no issue of helping me with this upgrade. The housekeeping staff is incredible! It has to be one of the cleanest hotels I have every stayed in. Our room was so well attended too every day with respect for our things and where we had them. Another part of my 5 star rating was the breakfast. I would be very surprised if it wasn`t rated one of the best in Lisbon. There is a large selection of hot and cold offerings, including different cheeses, sliced meats, excellent breads and sweets, scrambled eggs, bacon, etc. and a great fresh fruit section. Marianne, the hostess was amazing! She moved around the room giving suggestions for sightseeing and other tips and always with a smile. The staff kept the tables cleared of dirty dishes and the buffet was constantly being restocked. This was my 3rd stay in the hotel and incredibly they always keep their quality level the same which is excellent!
jonathan, ca1 night romance trip

HF Fénix Urban

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