Protea Hotel Fire & Ice by Marriott JHB Melrose Arch in Johannesburg

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Minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Amenities
Policies
Reviews

4-star hotel with full-service spa, connected to a shopping center, near Melrose Arch Shopping Centre

8,2/10 Very good

305 verified Hotels.com guest reviews

Property highlights

Parking available

Pool

Free WiFi

Airport transfer

Gym

Non-smoking

Price available on 2022/10/14

22 Whitely Street, Johannesburg, Gauteng, 2076

Main amenities

Daily housekeeping
Restaurant and 2 bars/lounges
Full-service spa
Outdoor pool
Breakfast available
Fitness center
Self parking
24-hour room service
Coffee shop/cafe
Massage/treatment rooms
Babysitting
Business center

For families

Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Premium TV channels
Garden

Choose dates to view prices

About this area

What's nearby

Sandton City Mall - 6 min drive
Gold Reef City - 19 min drive
Montecasino - 15 min drive

Getting around

O.R. Tambo Intl. Airport (JNB) - 30 min drive
Lanseria Intl. Airport (HLA) - 31 min drive
Johannesburg Sandton Station - 12 min drive
Johannesburg Park Station - 18 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Shopping center shuttle (surcharge)

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

4-star family-friendly hotel connected to a shopping center

A roundtrip airport shuttle, a terrace, and a shopping mall on site are just a few of the amenities provided at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch. Treat yourself to a Thai massage, a facial, or a body scrub at Camelot Spa, the onsite spa. Be sure to enjoy garden views at the onsite restaurant. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

You'll also enjoy the following perks during your stay:

An outdoor pool with pool umbrellas
Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
An area shuttle, meeting rooms, and concierge services
A banquet hall, luggage storage, and smoke-free premises
Guest reviews give good marks for the helpful staff and proximity to the airport

Room features

All 197 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.

Other conveniences in all rooms include:

Highchairs, baby baths, and free infant beds
Bathrooms with showers and free toiletries
LCD TVs with premium channels
Coffee/tea makers, daily housekeeping, and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

197 rooms
Arranged over 6 floors

Arriving/Leaving

Check-in time from 2:00 PM - midnight
Minimum check-in age - 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18

Children

Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite self parking (ZAR 65 per night)
Wheelchair-accessible parking on site

Transfers

Airport shuttle on request (available 24 hours)*

Offsite

Area shuttle*
Shopping center shuttle*

Other information

Smoke-free property
No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 bars/lounges
Restaurant
Coffee shop
24-hour room service
Snack bar/deli

Traveling with children

Children stay free
Babysitting (surcharge)
Baby bath

What to do

Discount at nearby fitness center
Ecotours nearby
Golf lessons nearby

Working away

Business center
Meeting rooms
Computer station
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Pool umbrellas

Facilities

1 building/tower
Built in 2010
ATM/banking
Garden
Terrace
Fireplace in lobby
Television in common areas
Fitness center
An outdoor pool
Designer stores on site
Shopping mall on site
Full-service spa
Massage/treatment rooms

Accessibility

Wheelchair accessible
Braille/raised signage
Elevator
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Sign language-capable staff
Wheelchairs available on site
Lowered electrical outlets in bathroom
Grab bar near toilet
Lever door handles

Languages

English

Room amenities

Be entertained

LCD television
Premium satellite channels

Home comfort

Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board (on request)

Sleep well

Pillow menu
Turndown service
Free crib/infant bed
Bed sheets provided

Freshen up

Partially open bathroom
Shower only
Free toiletries
Hair dryer

Stay connected

Desk
Free WiFi
Phone

Food and drink

Champagne service
Free bottled water
Highchair

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available

Special features

Spa

Camelot Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Fees & policies

Optional extras

Breakfast costs between ZAR 215 and ZAR 215 per person (approximately)
Airport shuttle service is offered for an extra charge of ZAR 760 per vehicle (one way)
Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

Babysitting is available for an extra charge

Parking

Self parking costs ZAR 65 per night

Pool, spa, & gym (if applicable)

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Protea Hotel Fire Ice Melrose Arch Johannesburg

Protea Fire Ice Melrose Arch Johannesburg

Protea Fire Ice Melrose Arch

Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg

Protea Hotel Fire Ice Marriott JHB Melrose Arch

Protea Fire Ice Marriott JHB Melrose Arch Johannesburg

Protea Fire Ice Marriott JHB Melrose Arch

Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch

Protea Hotel Fire Ice by Marriott JHB Melrose Arch

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offer free cancellation for a full refund?

Yes, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

As of 25 September 2022, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch on 14 October 2022 start from R1 580, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, there's an outdoor pool.

Are pets allowed at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes. Self parking costs ZAR 65 per night.

Is airport shuttle service offered by Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, an airport shuttle is available. The charge is ZAR 760 per vehicle one way.

What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

You can check in from 2:00 PM - midnight. Check-out time is 11 AM.

Is there an onsite casino at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

No, this hotel doesn't have a casino, but Montecasino (15-min drive) and Gold Reef City (19-min drive) are both nearby.

What is there to do at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch and nearby?

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch has 2 bars, a spa, and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, there's an onsite restaurant that offers garden views. Nearby restaurants include Orient (5-min walk), JB's corner (5-min walk), and KCC - La Vie en Rose (2 mi).

What's the area around Protea Hotel Fire & Ice by Marriott JHB Melrose Arch like?

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is a short 3-minute walk from Melrose Arch Shopping Centre and 14 minutes' walk from Wanderers Stadium. Travelers say the area is walkable and good for shopping.

8,2

Very good

8,8/10

Cleanliness

8,1/10

Staff & service

8,3/10

Amenities

8,5/10

Property conditions & facilities

8,2/10

Eco-friendliness

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