Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping center, near Melrose Arch Shopping Centre

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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Photo gallery for Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Interior
Outdoor pool, pool umbrellas
View from room
Minibar, in-room safe, desk, laptop workspace
Terrace/patio

Overview of Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

8,4 out of 10 Very good
8,4/10 Very good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
22 Whitely Street, Johannesburg, Gauteng, 2076
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden

Room options

Room, 2 Twin Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Melrose Arch Shopping Centre - 1 min drive
  • Nelson Mandela Square - 6 min drive
  • Johannesburg Zoo - 6 min drive
  • Sandton Convention Centre - 6 min drive
  • Sandton City Mall - 6 min drive
  • Gold Reef City - 13 min drive
  • Montecasino - 15 min drive
  • East Rand Mall - 21 min drive
  • Emperors Palace Casino - 22 min drive

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 31 min drive
  • Lanseria Intl. Airport (HLA) - 51 min drive
  • Johannesburg Sandton Station - 12 min drive
  • Johannesburg Park Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • Freefood - 6 min walk
  • Mezepoli - Melrose Arch - 3 min walk
  • Tortellino D'Oro - 2 min drive
  • The Grillhouse - 3 min walk
  • The Patisserie - 3 min drive

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch puts you within a 15-minute drive of Gold Reef City and offers an airport shuttle (available 24 hours) for ZAR 760 per vehicle. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology. Other highlights at this upscale hotel include 2 bars/lounges, an outdoor pool, and a fitness center.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 197 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (ZAR 65 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*
  • Shopping center shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Baby bath

What to do

  • Discount at nearby fitness center
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Sign language-capable staff
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Camelot Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 215–215 per person
  • Airport shuttle service is offered for an extra charge of ZAR 760 per vehicle (one way)
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs ZAR 65 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Protea Hotel Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch
Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Hotel Fire Ice Marriott JHB Melrose Arch
Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Fire Ice Marriott JHB Melrose Arch
Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
Protea Hotel Fire Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offer free cancellation for a full refund?
Yes, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, there's an outdoor pool.
Are pets allowed at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes. Self parking costs ZAR 65 per night.
Is airport shuttle service offered by Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, an airport shuttle is available. The charge is ZAR 760 per vehicle one way.
What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
No, this hotel doesn't have a casino, but Gold Reef City (13-min drive) and Montecasino (15-min drive) are both nearby.
What is there to do at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch and nearby?
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch has 2 bars, a spa, and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?
Yes, there's an onsite restaurant that offers garden views.
What's the area around Protea Hotel Fire & Ice by Marriott JHB Melrose Arch like?
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is a short 4-minute walk from Melrose Arch Shopping Centre and 16 minutes' walk from Wanderers Stadium.

Reviews

8,4

Very good

8,8/10

Cleanliness

8,0/10

Staff & service

8,4/10

Amenities

8,6/10

Property conditions & facilities

8,4/10

Eco-friendliness

Reviews

10/10 Exceptional

Ori, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed Our Stay
The hotel itself was very good, clean and bright. Staff was friendly and helpful.
John-Michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Susanna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carolyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

agent, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Akram, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Samir, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eranda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 4-night trip
Verified Hotels.com guest review