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1 room, 2 adults

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

4-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Great for familiesThis property has good facilities for families.
22 Whitely Street, Johannesburg, Gauteng, 2076, South Africa

4-star hotel with outdoor pool, connected to a shopping center, near Melrose Arch Shopping Centre
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 1 180 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great location
Awesome vibe
Fantastic service
Great room

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

from ZAR 1,309
  • Room, 1 King Bed
  • Room, 2 Twin Beds

What’s around Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Top spots nearby

Recommended by this property

  • Melrose Arch Shopping Centre (2-minute walk)
  • Wanderers Stadium (9-minute walk)
  • James and Ethel Grey Park (11-minute walk)
  • The Wanderers Golf Club (14-minute walk)
  • Killarney Golf Club (24-minute walk)
  • Peacemaker Museum (27-minute walk)
  • Sandton City Mall (27-minute walk)
  • Nelson Mandela Square (29-minute walk)
  • Rosebank Mall (29-minute walk)

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 27 min drive
  • Johannesburg (HLA-Lanseria) - 31 min drive
  • Johannesburg Sandton Station - 10 min drive
  • Johannesburg Park Station - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 197 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking *


  • Area shuttle *

  • Shopping center shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Turndown service
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch’s small print

Also known as

  • Protea Hotel Fire Ice Melrose Arch Johannesburg
  • Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel
  • Protea Fire Ice Melrose Arch Johannesburg
  • Protea Fire Ice Melrose Arch
  • Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
  • Protea Hotel Fire Ice Marriott JHB Melrose Arch
  • Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
  • Protea Fire Ice Marriott JHB Melrose Arch
  • Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
  • Protea Hotel Fire Ice by Marriott JHB Melrose Arch


Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 1 percent city/local tax will be charged

Optional extras

Self parking costs ZAR 65 per night

Breakfast costs between ZAR 210 and ZAR 210 per person (approximately)

Airport shuttle service is offered for an extra charge of ZAR 760 per vehicle (one way)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8,4 From 93 reviews

Very good 8,0
Fantastic stay
Fantastic as always, it is my home from home.
Marc, za2 night romance trip
Exceptional 10,0
Yasien, za20 night business trip
Very good 8,0
Great position
Good hotel in great location
gloria, za4 night trip
Poor 2,0
The reception staff is quite casual& very loud. They don't speak to the person infront of them, it seems they are speaking to everyone in the reception area. They chat amongst themselves& at some point we were left wondering if they still remembered they were at work. The corridor to our too was always full of either ironing boards& irons and vacuum cleaners. The floor filth was there over the two nights we stayed there. We had to request that our room be clean after 5pm& there was no do not disturb sign on the door. Poor levels of service all around including the restaurant and bar
zaRomance trip
Good 6,0
Service needs improvement
Frontline staff need training on what guests are offered and the extra costs. I.e parking and tourism levy. I waited over 30 minutes for an iron. We were not informed that we had to produce our room cards at the.door after 10pm. This was also inconsistently applied.
Chola, zaRomance trip

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

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