Mercure Saint Malo Balmoral

Photo gallery for Mercure Saint Malo Balmoral

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Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe

Overview of Mercure Saint Malo Balmoral

UNESCO Sustainable Travel Pledge

Mercure Saint Malo Balmoral

4.0 star property
4-star hotel with bar/lounge, near Saint-Malo Ferry Port

8,8/10 Fabulous

558 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Connecting rooms available
Map
24 Rue Theodore Monod, Saint-Malo, Ille-et-Vilaine, 35400
Main amenities
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • Business center
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Rocabey - Alsace - Gare
  • Saint-Malo Ferry Port - 28 min walk
  • Port of Saint-Malo - 2 min drive
  • Fort National - 7 min drive
  • Solidor Tower - 9 min drive
  • St. Malo Beach - 14 min drive
  • St. Malo Citadel - 6 min drive
  • Grand Aquarium - 10 min drive
  • Rance Tidal Power Station - 11 min drive
  • Dinard Beach - 22 min drive
  • Casino Barriere de Dinard - 21 min drive

Getting around

  • Dinard (DNR-Dinard - Pleurtuit - Saint-Malo) - 18 min drive
  • Rennes (RNS-Saint-Jacques) - 52 min drive
  • Saint Malo Station - 2 min walk
  • Miniac Station - 12 min drive
  • La Gouesnière-Cancale-St Méloir des Ondes Station - 12 min drive

About this property

Mercure Saint Malo Balmoral

At Mercure Saint Malo Balmoral, you'll be within a 15-minute drive of Saint-Malo Ferry Port. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails and surfing/boogie boarding. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this upscale hotel. Fellow travelers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 13 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Free offsite parking nearby; discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 6:30 AM–11 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (1292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Breakfast costs between EUR 15 and EUR 19 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 13 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

Also known as

Best Western Balmoral
Best Western Balmoral Saint-Malo
Mercure Saint Malo Balmoral Opening March 2016 Hotel
Best Western Hotel Balmoral Saint-Malo
Mercure Balmoral Opening March 2016 Hotel
Mercure Saint Malo Balmoral Opening March 2016
Mercure Balmoral Opening March 2016
Mercure Saint Malo Balmoral Hotel
Mercure Balmoral Hotel
Mercure Balmoral
Mercure Saint Malo Balmoral Hotel
Mercure Saint Malo Balmoral (Opening March 2016)
Mercure Saint Malo Balmoral Saint-Malo
Mercure Saint Malo Balmoral Hotel Saint-Malo

Frequently asked questions

Overall score and ratings

8,8

Fabulous

9,4/10

Cleanliness

8,9/10

Staff & service

8,5/10

Amenities

9,2/10

Property conditions & facilities

9,0/10

Eco-friendliness

8/10 Very good

Great location next to the station, friendly staff
Nicholas, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff. Was told by the staff that night time street parking is free.
Edward, 2-night family trip
Verified Expedia guest review

4/10 Fair

Disappointing
I was really disappointed with my stay here. When we checked in, we were given a 'superior room' on the first floor, overlooking the main road. The hotel was not busy at all, with many rooms available so I asked if we could change to a room on a higher floor or not overlooking the road. I was told this was not possible immediately in a very curt manner. Although the room was very clean, it did not look like the rooms advertised on here and was very lacking in any kind of character. The corridor we were on smelled strongly of cigarette smoke. The area where the hotel is located is not nice, a 20 minute walk outside the ramparts and near industrial buildings and the train station. Other small things bothered me given it was a four star hotel: there were two of us yet we were given just one small water for the room to share. There was a kettle with mugs for tea and coffee but the mugs, made of plastic, were completely stained and brown inside, not what I would expect from a hotel of this calibre. This all seem like easy things to fix and could have been very much improved by the staff being more accommodating and keen to please guests. I would not come back.
Emily, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Couldn’t open the broken kettle. Parking should be complementary, location bad!
Ian, 1-night trip
Verified Expedia guest review

8/10 Very good

A good stop over before the feerry
This is a good option for us on the night before the ferry to Jersey. Street parking always available and a quiet part of town. a bit of a walk if you wanted to go out, but for us it served the purpose of one night stop over
Louisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We booked for 4 nights. The hotel was great, well placed, very clean, friendly staff. The room was soundproofed, we didn’t hear others in the hotel (but when we asked, we found out the hotel was almost fully booked). The bed was a bit too hard for our taste, but might suit others. We also booked a paid parking place in the garage (accessible 24/7), but there is a paid parking on the road as well, just in front of the hotel. Safety measures due to Covid-19 were well respected. We would definitely return and recommend to others.
Iudit, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Really nice hotel and helpful staff. In the evening free parking opposite hotel entrance until following morning 9 a.m.
marianne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My boyfriend and I stayed after travel restrictions were lifted in France. The hotel was very clean and the staff was very attentive. The hôtel is a 10-15 min walk from the beach and has modern amenities, like air conditioning!!
Meagan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

jeff, 1-night trip
Verified Hotels.com guest review