Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Crystal Suites Old Town

3-star3 stars
ul. Kochanowskiego 6, Krakow, 31-127, Poland

Comfortable apartment with comfy bedding, near Main Market Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The apartment was clean and ideal for a weekend break. Feb 5, 2020
  • We had a wonderful stay at Crystal Suites. The staff were friendly and helpful - Anna (…Dec 3, 2019

Crystal Suites Old Town

from ZAR 1,115
  • Superior Apartment
  • Deluxe Apartment
  • Two-level 2 Bedroom Penthouse Suite
  • Two Bedroom Suite with Balcony
  • Deluxe Loft

What’s around Crystal Suites Old Town

Landmarks

  • In City Centre
  • Main Market Square - 11 min walk
  • Wawel Castle - 22 min walk
  • Oskar Schindler Factory - 43 min walk
  • Cloth Hall - 11 min walk
  • St. Mary's Basilica - 13 min walk
  • Krakow Barbican - 14 min walk
  • Dragon's Den - 21 min walk

Getting around

  • John Paul II - Balice Airport (KRK) - 26 min drive
  • Krakow Glowny Station - 19 min walk
  • Krakow Lobzow Station - 29 min walk
  • Wieliczka Station - 15 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 12 apartments
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 1:00 PM
  • Check-out time is 11:00 AM
The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, Polish.

At the property

Food and drink
  • Continental breakfast daily (surcharge)
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1905
  • Elevator
  • Terrace
Accessibility
  • Handrails in stairways
Languages Spoken
  • English
  • Polish

In the apartment

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch flat-screen TV
  • Digital TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Weekly housekeeping provided

Crystal Suites Old Town’s small print

Also known as

  • Crystal Suites Old Town
  • Crystal Suites Old Town Apartment
  • Crystal Suites Old Town Apartment Krakow
  • Crystal Suites Old Town Apartment
  • Crystal Suites Old Town Apartment Krakow
  • Crystal Suites Old Town Krakow
  • Crystal Suites Old Town Krako
  • Crystal Suites Old Town Krakow

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Continental breakfast is offered for an extra charge of PLN 40 for adults and PLN 40 for children (approximately)

Airport shuttle service is offered for an extra charge of PLN 99 per vehicle (one way)

Airport shuttle service for children up to age 18 costs PLN 99.00 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crystal Suites Old Town

  • Does Crystal Suites Old Town offer free cancellation for a full refund?
    Yes, Crystal Suites Old Town does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Are pets allowed at Crystal Suites Old Town?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Crystal Suites Old Town?
    You can check in starting at 1:00 PM. Check-out time is 11:00 AM.
  • Are there restaurants at or near Crystal Suites Old Town?
    Yes. Nearby restaurants include Kwadrans (2-min walk), 1stAnbul (2-min walk), and Veganic (2-min walk).
  • Is airport shuttle service offered by Crystal Suites Old Town?
    Yes, an airport shuttle is available. The charge is PLN 99 per vehicle one way.

Recent reviews

Exceptional 9,6 From 49 reviews

Exceptional 10,0
Great place to stay!
Amazing weekend, location just right and apartment was well equipped. Will definitely stay again.
gb3 night family trip
Exceptional 10,0
We had a lovely suite was within walking to Krakow old town.
Janet, ca3 night trip
Exceptional 10,0
Lovely accommodation!
We were 3 friends and had a 2 bedroom apartment, so everyone had their own bed. Very comfortable - large rooms, 2 bathrooms - very comfortable stay. Staff was very helpful and friendly. Even had a washer so we could do a load of laundry (soap included). Kitchen stocked with coffee and tea. We booked with breakfast and had a tasty bagel each morning at Cupcake Corner. We even went back one afternoon for a delicious cupcake. Would highly recommend Crystal Suites - location was perfect for exploring Krakow!
Debra, us4 night trip with friends
Exceptional 10,0
Debbie. Columbus, Ohio. USA December 2018
This hotel was fantastic. It was conveniently located in a nice neighborhood about a 10 minute to the city center. You felt like you were coming back to your home each night, as the apartment had everything you needed. Anna and the rest of the staff were happy to assist you in locating attractions and answering any questions. I would absolutely stay here again
Debra, us5 night trip with friends
Exceptional 10,0
Beautiful place, clean and quiet
We absolutely loved this apartment hotel! Check in was easy and everyone who worked there was very friendly and helpful. The apartment was beautiful and very quiet. The beds were comfortable and the sheets and linens were good quality. It was nice to have two bathrooms, we had one of the apartments with two bedrooms and both bedrooms were very private. The big soaker tub upstairs was a plus. All the furnishings were very nice and the kitchen is well equipped. The carpet in the upstairs was worn and needed to be replaced, but the entire house was very clean. This place is absolutely beautiful and has lovely views. It’s only 10 minutes to walk to Kraków centrum. I will definitely stay here again on our next trip to Krakow!
Maya, us2 night family trip
Exceptional 10,0
This was the perfect place for two couple traveling together, and would have been just as good for a family on vacation! There was enough privacy and space for everyone, and space for gathering together as well.
Judy, us1 night romance trip
Exceptional 10,0
V. good
Excellent service,v. friendly and helpful. Nice building in a central but quiet location.
gb4 night business trip
Exceptional 10,0
Great stay
Lovely, clean apartment. Looked like the online photo. Secure building. The staff was very helpful. We walked in the area and thruout Krakow without concern. Old town was a 10 minute walk. A grocery was a 3minute walk. Breakfast was limited in the area to bagels. I would definitely ateky stay here again.
John, us4 night family trip
Very good 8,0
Classic Old Europe - but NOT a "hotel"
Crystal Suites Old Town is NOT a "hotel". Rather, its a few apartments in an apartment block in the Krakow city center near the main square. 2 room apartment was clean and classic Old Europe. But remember - this is NOT a hotel. Hence the "breakfast" you can buy isn't a breakfast at all. You get to go outside down the corner to a Cupcake shop where you get either a cupcake or bagel with coffee or tea. Seriously. But there is NOTHING "hotel-ish" about Crystal. And if you don't show up before 9pm, the night crew don't speak a drop of english. Not a word. Driver's beware! Crystal has ZERO available parking. Period. So you're left to fend for yourself. And on an isolated one-way dead end corner, you're not parking nearby. Would I rent again? Maybe. It wasn't cheap and really, it's just a high-end Hostel.
John, usBusiness trip

Crystal Suites Old Town

Is the description of this property not correct? Tell us