Hôtel SAWA

Photo gallery for Hôtel SAWA

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Comfort Double Room, Pool View | Premium bedding, memory foam beds, in-room safe, individually furnished
Comfort Double Room, Pool View | View from room

Overview of Hôtel SAWA

Hôtel SAWA

4.0 star property
4-star hotel in Douala with outdoor pool and restaurant

6,6/10 Good

36 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
488 Rue De Verdun - Bonanjo, Douala, 2345
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Outdoor tennis court
  • Fitness center
  • Steam room
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Douala

Getting around

  • Douala (DLA-Douala Intl.) - 20 min drive
  • Free airport shuttle

Restaurants

  • Le Boj - 12 min walk
  • Le Dernier Comptoir Colonial - 3 min drive
  • L'Ovalie - 3 min drive
  • Le Tournebroche - 3 min drive
  • A la Broche - 4 min drive

About this property

Hôtel SAWA

4-star hotel in the business district
You can look forward to a free roundtrip airport shuttle, a swim-up bar, and a poolside bar at Hôtel SAWA. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at the onsite international cuisine restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.
Other perks at this hotel include:
  • An outdoor pool with pool umbrellas and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and a banquet hall
  • A reception hall, a front desk safe, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 288 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with satellite channels
  • Private yards, daily housekeeping, and desks

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 288 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Outdoor tennis court
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Yard
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free wired internet

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 8.58 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 25 for adults and USD 15 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for USD 31.0 per day

Pets

  • Pets are allowed for an extra charge of USD 17 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

SAWA Douala
Hôtel SAWA Hotel
Hôtel SAWA Douala
Hôtel SAWA Douala
Hôtel SAWA
Hôtel SAWA Hotel Douala

Frequently asked questions

Does Hôtel SAWA offer free cancellation for a full refund?
Yes, Hôtel SAWA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hôtel SAWA?
As of 07 October 2022, prices found for a 1-night stay for 2 adults at Hôtel SAWA on 14 October 2022 start from R1 725, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hôtel SAWA?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hôtel SAWA?
Yes, there's an outdoor pool.
Are pets allowed at Hôtel SAWA?
Yes, pets are welcome. There's a charge of USD 17 per pet, per day.
Is parking offered on site at Hôtel SAWA?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Hôtel SAWA?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hôtel SAWA?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Hôtel SAWA and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a steam room and a picnic area. Hôtel SAWA also has a garden.
Are there restaurants at or near Hôtel SAWA?
Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Le Boj (12-min walk), L'Italien Piccola Venezia (2 mi), and 5 Fourchettes (2.1 mi).
Does Hôtel SAWA have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Hôtel SAWA like?
Hôtel SAWA is in the heart of Douala, a short 12-minute walk from Port of Douala.

Overall score and ratings

6,6

Good

6,8/10

Cleanliness

7,0/10

Staff & service

7,0/10

Amenities

6,0/10

Property conditions & facilities

6,3/10

Eco-friendliness

10/10 Exceptional

Adolphe, 2-night trip
Verified Hotels.com guest review

4/10 Fair

nothing
Alexandre, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good location, friendly staff. The facilities need an upgrade.
George, 4-night business trip
Verified Expedia guest review

8/10 Very good

Veey good
Very good stay, near the airport and the room was clean
Amr, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

First red flag my booking wasn't available when I there. Second the receptionist 😡
2-night family trip
Verified Hotels.com guest review

6/10 Good

It is a mistake to book this property through Expedia. Expedia did not send my reservations information to the property and it caused me so much headache. I paid for breakfast on one of the days I reserved but Expedia claimed to the property that there was no breakfast included.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Hotel SAWA is a great deal for a great hotel.
Hotel SAWA is a great hotel in a good location. It is a good deal. The staff is very helpful. The on-site restaurant is clean and serves good food as well. The rooms are clean and serviced daily. The front desk staff are available and helpful. We have stayed there 3 times now. The main lobby is under construction at the moment, but they have done a good job of making the construction invisible.
Dennis A, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel needs updating badly
Very old hotel in a great location. Staff very friendly and helpful. Pool area great for sunset drink and snack.
Dave, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Needs some work !
AC didn't go below 23deg, rooms are in desperate need of attention, there is a new lobby area being built. The pool and garden are a very nice place to relax and unwind, very friendly & helpful staff.
David, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Nice but tired hotel, good for short stay only.
Old hotel in need of some renovation, the grounds were nice especially out by the pool area, the staff were extremely friendly and helpful.
David, 2-night business trip
Verified Hotels.com guest review