Hotel Portobelo in Guadalajara – Book on Hotels.com

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3-star hotel with restaurant, near Guadalajara Cathedral

VIP Access

Premium bedding, down duvets, pillow-top beds, in-room safe

Overview
Rooms
Location
Amenities
Policies

Superb

Property highlights

Free parking

Air conditioning

Free WiFi

Restaurant

Bar

Laundry facilities

Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour room service
Coffee shop/cafe
Business center
24-hour front desk
Front-desk safe
Laundry service
Self-serve laundry
Multilingual staff
Concierge services

Feel at home

Children stay free
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Blackout drapes/curtains

Room options

Standard Double Room (Dos Camas Matrimoniales)

20 sq m
Sleeps 4
2 Double Beds

Standard Room

20 sq m
Sleeps 2
1 King Bed

About this area

What's nearby

In Downtown Guadalajara
Guadalajara Cathedral - 11 min walk
US Consulate General Guadalajara - 17 min walk
Avienda Chapultepec - 19 min walk
Hospicio Cabanas - 3 min drive
Degollado Theater - 3 min drive
Punto Sao Paulo Shopping Center - 5 min drive
Jalisco Stadium - 6 min drive
La Minerva - 5 min drive
Expo Guadalajara - 6 min drive
Plaza Forum Tlaquepaque - 6 min drive

Getting around

Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive
Juarez Station - 1 min walk
Refugio Station - 10 min walk
Plaza Universidad Station - 10 min walk

Restaurants

Tacos el Pastorcito - 1 min walk
Okuma - 1 min walk
Chai - 3 min walk
Restaurante Bar Milenarios - 3 min walk
Babel Club - 2 min walk

About this property

Hotel Portobelo

When you stay at Hotel Portobelo, you'll be just a 5-minute drive from Guadalajara Cathedral and US Consulate General Guadalajara. For a bite to eat, guests can check out PBH, which serves Mexican cuisine and is open for breakfast. Also, Expo Guadalajara and Plaza del Sol are within a short drive. The property is just a short walk to public transportation: Juarez Station is steps away and Refugio Station is 10 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Property is disinfected using an electrostatic sprayer

Sheets and towels are washed at 60°C/140°F or hotter

Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

Individually-wrapped food options available through room service

This information is provided by our partners.

At a glance

Hotel size

86 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in time from 3:00 PM - anytime
Minimum check-in age: 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking
Onsite extended parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Free offsite parking nearby

Other information

Smoke-free property

Property amenities

Food and drink

Continental breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Coffee shop
24-hour room service

Traveling with children

Children stay free (see details)

Working away

Business center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff

Facilities

1 building/tower
Built in 2007
Safe-deposit box at front desk
Reception hall

Accessibility

Wheelchair accessible
Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Room amenities

Be entertained

32-inch LCD TV
Premium cable channels
First-run movies

Home comfort

Air conditioning (climate-controlled)
Iron/ironing board

Sleep well

Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Free local calls

More

Daily housekeeping
In-room safe

Special features

Dining

PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.

Fees & policies

Optional extras

Continental breakfast is offered for an extra charge of approximately MXN 130–350 for adults, and MXN 130–350 for children

Parking

Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Portobelo

Hotel Portobelo Guadalajara

Portobelo Guadalajara

Portobelo Hotel

Hotel Portobelo Hotel

Hotel Portobelo Guadalajara

Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Does Hotel Portobelo offer free cancellation for a full refund?

Yes, Hotel Portobelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hotel Portobelo?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Hotel Portobelo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Portobelo?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Portobelo?

You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.

Are there restaurants at or near Hotel Portobelo?

Yes, PBH offers Mexican cuisine.

What's the area around Hotel Portobelo like?

Hotel Portobelo is in Downtown Guadalajara, a short 1-minute walk from Juarez Station and 11 minutes' walk from Guadalajara Cathedral.

9,2

Superb

9,4/10

Cleanliness

9,2/10

Staff & service

9,0/10

Amenities

9,4/10

Property conditions & facilities

9,2/10

Eco-friendliness