Hotel Portobelo

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Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Hotel Portobelo

Hotel Portobelo

3.0 star property
3-star hotel with restaurant, near US Consulate General Guadalajara

9,2/10 Superb

1 006 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Guadalajara
  • US Consulate General Guadalajara - 17 min walk
  • Guadalajara Cathedral - 4 min drive
  • Avienda Chapultepec - 2 min drive
  • Jalisco Stadium - 16 min drive
  • Expo Guadalajara - 14 min drive
  • La Minerva - 15 min drive
  • Plaza Forum Tlaquepaque - 16 min drive
  • Plaza del Sol - 18 min drive
  • Plaza Galerias Guadalajara Shopping Center - 21 min drive
  • Basilica de Zapopan - 28 min drive

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 36 min drive
  • Juarez Station - 1 min walk
  • Refugio Station - 10 min walk
  • Plaza Universidad Station - 10 min walk

About this property

Hotel Portobelo

Hotel Portobelo puts you 0.9 mi (1.4 km) from US Consulate General Guadalajara and 3.3 mi (5.2 km) from Expo Guadalajara. For a bite to eat, guests can check out PBH, which serves Mexican cuisine and is open for breakfast. Also, this hotel is 4.3 mi (6.9 km) from Plaza del Sol and 5.6 mi (9.1 km) from Basilica de Zapopan. The overall value and spacious guestrooms get great marks from fellow travelers. The property is just a short walk to public transportation: Juarez Station is steps away and Refugio Station is 10 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • First-run movies

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Breakfast costs between MXN 130 and MXN 350 for adults, and MXN 130 and MXN 350 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Overall score and ratings

9,2

Superb

9,4/10

Cleanliness

9,1/10

Staff & service

9,0/10

Amenities

9,3/10

Property conditions & facilities

9,3/10

Eco-friendliness

10/10 Exceptional

Jose, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best modern hotel on old Guadalajara
Beautiful modern hotel in old Guadalajara. Excellent staff and great restaurant on site. This place is a gem!
Joseph, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rosa, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoy
I really enjoy staying at this place, It was very nice
EDUARDO, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Best value in Guadalajara
Exceptional value and great location. Enjoyed the
Steven, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight stay
Overnight stay. Didn’t arrive until midnight but friendly receptionist and security staff. Comfortable, clean and modern hotel with free secure parking.
ELLIS, 1-night trip
Verified Hotels.com guest review

8/10 Very good

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, great service and excellent location
Martin R., 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Expo day and free days!
This place was amazingly nice. From my super late check in (8am) to a very nice room! We stayed in the 4th floor with a view of the park. Wifi was very fast and never had an issue. Overall the hotel was nice and clean, modern and in a good location. 7-11 right across the street as were a few banks. Nice walk to the city center and many restaurants. We were excited about the bar, but it was always closed when we got back every night. Although we were usually back around 2300. Will i stay again, hell yes.
GERARDO, 1-night business trip
Verified Hotels.com guest review