Shangri-La Guilin

Photo gallery for Shangri-La Guilin

Primary image
Indoor pool, seasonal outdoor pool
Terrace/patio
View from room
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Shangri-La Guilin

Shangri-La Guilin

5.0 star property
Luxury hotel in Diecai with 2 restaurants and indoor pool

9,0/10 Superb

270 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is R1 652
Price available on 2022/06/27
Map
111 Huan Cheng Bei Er Lu, Guilin, Guangxi, 541004
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Diecai
  • Guilin University of Electronic Technology - 15 min drive
  • Reed Flute Cave - 12 min drive
  • Elephant Trunk Hill - 17 min drive

Getting around

  • Guilin (KWL-Liangjiang Intl.) - 40 min drive
  • Guilin North Railway Station - 10 min drive
  • Guilin Railway Station - 16 min drive
  • Guilin South Railway Station - 24 min drive

About this property

Shangri-La Guilin

Located near a train station, Shangri-La Guilin is a great choice for a stay in Guilin. Guests can indulge in massages, facials, or body treatments, and Li Cafe, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar, and a health club. Fellow travelers like the helpful staff and walkable location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 439 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Taking the kids

  • Children stay free
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • Fitness classes
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/game room
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Stair-free path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms. Services include facials and body treatments.

Dining

Li Cafe - This buffet restaurant serves breakfast, lunch, and dinner.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
U Bar - Onsite bar.
Lobby Lounge - Onsite lobby lounge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 128 for adults and CNY 128 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 350.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from June to September
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Guilin Shangri-La
Guilin Shangri-La Hotel
Shangri-La Guilin
Shangri-La Guilin Hotel
Shangri-La Hotel Guilin
Shangri La Hotel Guilin
Shangri-La Guilin Hotel
Shangri La Hotel Guilin
Shangri-La Guilin Guilin
Shangri-La Guilin Hotel Guilin

Frequently asked questions

Overall score and ratings

9,0

Superb

9,3/10

Cleanliness

9,1/10

Staff & service

8,6/10

Amenities

9,0/10

Property conditions & facilities

9,0/10

Eco-friendliness

8/10 Very good

Amazing hotel and in good location. Highly recommended for a short stay.
Victor, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family fun time
Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel. Excellent service and friendly staff.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Breakfast
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Withbert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic, beautiful room. Great staff perfect service
2-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

By far the poorest Shangri La that I have ever stayed in, also full of construction. Entertainment in the evening was excellent, however.
Grainne, 4-night trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Wotif guest review

10/10 Exceptional

Monica, 1-night family trip
Verified Hotels.com guest review