Hotel Metro

Photo gallery for Hotel Metro

Reception
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated
View from room
Premium bedding, pillowtop beds, in-room safe, individually decorated

Overview of Hotel Metro

VIP Access

Hotel Metro

3.5 star property
Art Deco hotel with restaurant, near University of Western Ontario

9,0/10 Superb

1 001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
32 Covent Market Place, London, ON, N6A 1E8
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour health club
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown London
  • University of Western Ontario - 34 min walk
  • Budweiser Gardens - 4 min drive
  • Fanshawe College - 9 min drive

Getting around

  • London, ON (YXU-London Intl.) - 20 min drive
  • London Station - 6 min walk
  • London, ON (XDQ-London Train Station) - 6 min walk

About this property

Hotel Metro

At Hotel Metro, you'll be within a 10-minute drive of University of Western Ontario. Guests can indulge in deep-tissue massages or mani/pedis, and Gnosh Dining and Bar serves lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge, a 24-hour health club, and a fitness center. The helpful staff and location get good marks from fellow travelers.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 25 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite extended parking (CAD 17 per night)
  • Height restrictions apply for onsite parking
  • Offsite parking within 0.1 mi (CAD 17 per day)

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Access to nearby health club
  • Downhill skiing nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour health club
  • Spa services

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • French

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Champagne service
  • Mini-fridge
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Dining

Gnosh Dining and Bar - This fine-dining restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: CAD 150 per accommodation, per stay
  • Breakage deposit: CAD 150 per stay (for stays between 1 January - 31 December)

Optional extras

  • Late check-out can be arranged for an extra charge of CAD 65.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 20.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 65.00 per pet, per night (maximum CAD 100 per stay)

Parking

  • Extended parking costs CAD 17 per night
  • Parking is available offsite and costs CAD 17 per day (0.1 mi away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Metro London
Metro London
Hotel Metro Hotel
Hotel Metro London
Hotel Metro Hotel London

Frequently asked questions

Overall score and ratings

9,0

Superb

9,5/10

Cleanliness

9,3/10

Staff & service

8,6/10

Amenities

9,2/10

Property conditions & facilities

8,8/10

Eco-friendliness

8/10 Very good

Anne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Modern vibe, great rooms, central location
Good place to stay in downtown London; modern feel in rooms with newer furniture, amenities. Great bathroom! Lobby is small but functional. They do give you advance info about unloading and parking which is good as the loading area by hotel is busy and you may have to wait for a spot, then getting vehicle to parkade is a bit circuitous, but you walk out right across from hotel. Front desk was helpful. Didn't get to the attached bar and restaurant but it was busy so obviously popular. You have access to numerous pubs, restaurants, cafes in hotel vicinity, plus show venues, parks, shopping.
Dave, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Randal, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very convenient location, great staff ; fabulous restaurant right attached to the Hotel Metro -- great food and drinks
Susan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great little Boutique Hotel in downtown London!
Terrific hotel & staff! We really enjoy our stays here!
Lynne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 3-night trip
Verified Hotels.com guest review

8/10 Very good

ARMIN, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ceana, 1-night trip
Verified Hotels.com guest review