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All properties in Puerto Varas, Los Lagos Region, Chile

Solace Hotel Puerto Varas

3.5-star hotel with restaurant, near Lake Llanquihue

  • Free buffet breakfast and free WiFi
From
ZAR 1,397

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Junior Suite (Twin) - Bathroom
  • Junior Suite (Twin) - Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 36.
1 / 36Terrace/Patio
9,2.Superb.
  • The Solace is fine. It is a close walk to town. The breakfast has many options. Only drip…

    Feb 25, 2020

  • Stayed only 1 night, but was happy with the hotel. Close to the center but quiet.…

    Feb 23, 2020

See all 42 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
  • Parking available
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 86 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 24-hour business center
  • Airport shuttle

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Heart of Puerto Varas
  • Lake Llanquihue - 5 min walk
  • Church of the Sacred Heart - 3 min walk
  • Puerto Varas Plaza de Armas - 4 min walk
  • Puerto Varas Casino - 4 min walk
  • Puerto Varas Beach - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Economy Double Room
  • Junior Suite King
  • Suite
  • Junior Suite (Twin)
  • Superior

What’s around

Landmarks

  • Heart of Puerto Varas
  • Lake Llanquihue - 5 min walk
  • Church of the Sacred Heart - 3 min walk
  • Puerto Varas Plaza de Armas - 4 min walk
  • Puerto Varas Casino - 4 min walk
  • Puerto Varas Beach - 5 min walk
  • Gotschlich House - 8 min walk
  • Yunge House - 8 min walk
  • Kuschel House - 10 min walk
  • Cerro Calvario - 11 min walk
  • Opitz House - 12 min walk

Getting around

  • Puerto Montt (PMC-Tepual) - 27 min drive
  • Airport shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking available only on request
  • Onsite parking limited
  • Onsite parking includes off-street options
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante del Solace - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Small print

Also known as

  • Hotel Solace
  • Hotel Solace
  • Solace Puerto Varas
  • Solace Hotel Puerto Varas Hotel
  • Solace Hotel Puerto Varas Puerto Varas
  • Solace Hotel Puerto Varas Hotel Puerto Varas
  • Hotel Solace Puerto Varas
  • Solace Hotel
  • Solace Puerto Varas
  • Solace Hotel Puerto Varas

Optional extras

Airport shuttle service is offered for an extra charge of CLP 20000 per person (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve onsite parking.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Solace Hotel Puerto Varas does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Restaurante del Solace offers international cuisine and garden views. Nearby restaurants include El Retorno (4-min walk), Fogon las Buenas Brasas (4-min walk), and Café Cassis (4-min walk).
  • Yes, an airport shuttle is available. The charge is CLP 20000 per person one-way.
  • No, this hotel doesn't have a casino, but Puerto Varas Casino (4-min walk) is nearby.
  • Have fun with nearby activities like hiking, mountain biking, and rafting. Additional recreation nearby includes ecotours. Solace Hotel Puerto Varas also has a garden.
9,2.Superb.
  • 6,0.Good

    Location was great! Restaurant staff need to have better customer service.

    4 night trip, Feb 3, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Staff at the restaurant were very rude and the breakfast place didn't filter water. I like the location of this hotel

    jany, 5 night family trip, Jan 2, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Very convenient, quite and clean. Staff is very friendly. Willing to help.

    Sean, 2 night family trip, Apr 24, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Centrally located, very quiet. Staff very friendly and helpful

    3 night family trip, Apr 6, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Good location, quiet, good breakfast. Attentive staff. However, reservations do not always go well through Expedia. It has been impossible to receive reimbursement for a cancellation.

    Cheated, 1 night trip, Feb 25, 2019

    Verified Expedia guest review

  • 6,0.Good

    Could be better

    This hotel is okay but could be a lot better. The room was large but didn't have anywhere to sit except on the bed. There was 1 uncomfortable chair. Also no tea and coffee making in the room. Breakfast had a big selection of food but the coffee from a flask was rubbish and no granola or muesli so the basics were missing. Great if you want a fancy piece of cake for breakfast, we don't, but not recommended if you want a simple good coffee and cereal to start the day.

    2 night romance trip, Feb 12, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    well located, walking distance to everything nice breakfast and staff helped me organize tours

    5 night trip, Feb 5, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Our room was a nice size with two large windows, bed comfortable, breakfast was great! Staff helpful and friendly, location was great for walking to sights, restaurants, shopping etc, yet was in a very quiet area. I would not recommend you ever send anything to be laundered at this hotel.

    6 night romance trip, Jan 31, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Quiet and relaxing - they go the extra mile

    We booked this hotel as it looked more modern than many on the waterfront, and we read reviews that the breakfasts were great (ideal before a lot of exercise packed days). As we drove up our driver said most people say this hotel is "peaceful and quiet" which after a week in very noisy central Santiago sounded brilliant. We were not disappointed. This hotel was incredible. The rooms were warm, clean and so, so quiet. We had a turn down service every day with chocolates by staff at around 7pm after the morning cleaning service . The shower room was elegant and relaxing and the beds were amazingly comfortable. All the staff go the extra mile to make your stay great - Ex. I have ceoliac disease and each morning they made me my own batch of scrambled eggs fresh when I came down to breakfast to avoid contamination. After the first morning I didn't have to ask, they just did this every day. The hotel is decorated with local art, the fire in the bar and restaurant is welcome on cold days, and there are computers and printers for your convenience. The staff will also suggest restaurants and places to visit. Our room had views of both volcanoes and the other side had views over the church. It's placed just off the central square so you are in the heart of the town without being next to the busy, loud roads on the waterfront. It really was wonderfully quiet and relaxing and in 5 minute walking distance to everything.

    Jennifer, 6 night romance trip, Sep 1, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Para volcer

    Lindo lugar, muy agradable y tranquilo. Viaje de negocios, todo ok. Vuelvo.

    germaine, 1 night business trip, May 25, 2021

    Verified Hotels.com guest review

See all 42 reviews