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All properties in Torres Del Paine, Magallanes y Antartica Chilena, Chile

Hotel Lago Grey

Lakefront hotel with restaurant, near Torres del Paine National Park

  • Free buffet breakfast, free WiFi in lobby, and free parking
From
ZAR 2,504

Property renovations and closures

  • This property is closed from March 15 2020 to December 31 2020 (dates subject to change).

Image gallery

  • View from Hotel
  • View from Hotel
  • Lake View
  • Bathroom
  • View from Hotel
View from Hotel. Image 1 of 31.
1 / 31View from Hotel
9,0.Superb.
  • I tried to get help with transportation from Puerto Natales but they just sent their main…

    Jan 15, 2020

  • The hotel was in a good location, just a short drive down to the trailhead where you can…

    Jul 9, 2019

See all 44 reviews
  • Free parking
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 60 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

For families

  • Private bathroom
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • LCD TV

What’s around

  • In a national park
  • Torres del Paine National Park - 1 min walk
  • Lago Pehoe - 1.4 mi / 2.2 km
  • Serrano River - 6.3 mi / 10.2 km
  • Salto Chico Falls - 15.6 mi / 25.1 km
  • Cuernos del Paine Lookout - 17.3 mi / 27.8 km
This property is closed from March 15 2020 to December 31 2020 (dates subject to change).
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Enter dates for 2 guests

  • Standard Single Room
  • Standard Double Room, 1 Queen Bed
  • Superior Single Room
  • Superior Double Room, 1 King Bed
  • Standard Double Room, Multiple Beds (Twin)
  • Superior Double Room, Multiple Beds (Twin)

Location

  • In a national park
  • Torres del Paine National Park - 1 min walk
  • Lago Pehoe - 1.4 mi / 2.2 km

What’s around

Landmarks

  • In a national park
  • Torres del Paine National Park - 1 min walk
  • Lago Pehoe - 1.4 mi / 2.2 km
  • Serrano River - 6.3 mi / 10.2 km
  • Salto Chico Falls - 15.6 mi / 25.1 km
  • Cuernos del Paine Lookout - 17.3 mi / 27.8 km
  • Salto Grande - 20.4 mi / 32.8 km
  • Lake Sarmiento - 21.6 mi / 34.8 km
  • Cerro Tenerife - 30.1 mi / 48.5 km

At a glance

Hotel size

  • This hotel has 60 rooms

Arriving/leaving

  • Check-in time 2:00 PM-noon
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Picnic area

Languages Spoken

  • English
  • Spanish

In the room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • LCD TV

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Lago
  • Hotel Lago Grey Torres Del Paine
  • Hotel Lago Grey Hotel Torres Del Paine
  • Hotel Lago Grey
  • Hotel Lago Grey Torres Del Paine
  • Lago Grey
  • Lago Grey Hotel
  • Lago Grey Torres Del Paine
  • Hotel Lago Grey Hotel

Policies

Please note that full payment is due on arrival. An extra fee (VAT) applies for Chilean citizens or those residents in Chile.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Lago Grey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from March 15 2020 to December 31 2020 (dates subject to change). The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
    • Fitness facilities
    • Shuttle services
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - noon. Check-out time is 11:00 AM.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change).
  • Hotel Lago Grey has a picnic area and a garden.
9,0.Superb.
  • 8,0.Very good

    Not easy to get to but worth the views!!!

    Amazing Views!!!

    Brent, 4 night trip, Jul 6, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    We loved the location as we could seen the mountains from our room and also the dining area. The staff was not very polite and most did not speak english

    1 night romance trip, May 6, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Worth every penny for the view from the bar, restaurant, and the bedrooms. Incredible. The room was large, clean, had a great view, good heating, and great bathroom including lots of hot water. Food was good - both bar and restaurant - and the tours were excellent. In terms of the offered tours, we hiked up to the base of the Torres with my friend and our guide Felipe, who was excellent. The glacier cruise is brilliant, and includes free pisco sour. On our final day we did a tour of the main waterfalls and sights around the Massif - again led by Felipe. I thought this would be mildly diverting - it was actually seriously good, great to see some of the less well-known parts of the park that are equally stunning. Also to get up close with the vast amount of wildlife that’s hanging around. At lunch (the packed lunches the hotel provides are substantial) Felipe also produced bottles of wine and beers. While the tours aren’t cheap, you don’t get a cheap experience - they make you feel it’s worthwhile. Staying at this hotel was absolutely the right decision. Can’t wait to come back.

    4 night trip with friends, Apr 30, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Amazing location. It’s the second time we’ve stayed here and this time it was for my birthday and they made that really special. We stayed in room 911 (excellent room number) and it had such a fantastic view. We were greeted by a view of an iceberg that had to be several stories high gleaming blue on the grey Lago with the glacier grey in the background. Amazing. Good food and yummy pisco sours! I only wish we hadn’t split up our hotels (two days in one place in TDP and two days in another) because I’d love to still be staying there and have that view. However, when in TDP you shouldn’t spend much time in your room because you’ve got to get out and explore!

    Stotyx123, 2 night romance trip, Apr 21, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Great but could be exceptional

    Hotel Lago Grey is exceptionally located in Torres del Paine on the Grey Lake. I was informed that the hotel used to be considered a Hostel and that’s maybe somewhat noticeable in the facilities although I understand they are looking to add a Spa. The Hotel thrives on the Navigation to the Glacier which is a truly wonderful trip but suffers slightly with its excursion offering in the Park. Just be warned that as a solo traveller it might be complicated to do tours as they have a two person minimum, grant priority to all inclusive guests and only have a small team of guides which to me seems to be understaffed. The guides however who were amazing, they are extremely knowledge, friendly and helpful. Furthermore, the hotel staff (reception, Restaurant, Bar) and the navigation team are all fantastic and do everything they can to assist and accommodate you. They even go as far as to contact Head Office so they can make an exception. I had a Superior Lake view room which was very comfortable but it didn’t have an uninterrupted view of the lake, as the pictures show, but a large tree bang in the middle - that’s not to say the view was bad just not as expected for the price of the room. Overall I had a wonderful time at Lago Grey and with a few tweaks it could be exceptional.

    Steven, 2 night trip, Apr 6, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    We stayed at 3 different hotels in Torres Del Paine and this was the best of them all. The room was comfortable with a breathtaking beautiful view of the lake, mountains and Glacier Grey in the distance. The restaurant and bar also had the same beautiful view but from many windows. We had dinner in the restaurant and the food was good and reasonably priced (in fact it was the best value food in the whole park when you compare price and quality). There was a welcome drink which could be redeemed at the bar anytime. The only improvements I could suggest would be to include a fridge in the room and a bathtub. I would highly recommend this hotel and would stay here again if I return to Torres Del Paine

    Liz, 1 night trip, Jan 5, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    The beautiful sight of Torres and the glacier the rooms are so confi the people so helpful

    3 night romance trip, Jan 3, 2019

    Verified Expedia guest review

  • 6,0.Good

    The staff is not in sync with the price that you pay

    1 night romance trip, Dec 26, 2018

    Verified Expedia guest review

  • 10,0.Exceptional

    Great stay.

    Beautiful hotel in a pretty spectacular part of the world. We stayed in a lake view room and weren’t disappointed. Views were excellent. Bed was comfortable and shower was large. Wonderful staff who spoke English better than lots of places we have stayed. A few things to note. It is a long way from the parks walks and view points though it has some of its own walks that are pretty good. Around 1.5 hours to the Mirador Base walk approx driving. The room has a radiator but no air con and we found it very hot some nights even after turning the radiator off. Walkways are made of slat timber so hard to roll suitcases on. Would recommend and would absolutely stay again.

    Benjamin, 3 night romance trip, Dec 16, 2018

    Verified Hotels.com guest review

  • 6,0.Good

    Get a roomwith a view, its the only reason

    With great views of Lago and Glacier Grey inside Torress del Paine Park, this is a wonderful location. Due to isolation the hotel restsurant is the only choice. They had a large tour group there snd the night we ate there the staff was overwhelmed. We ended up going to bed without dinner. The next morning the remnants of the dinner bill had already been removed from the bill. Well done. The beds have old coil mattresses and are on wheels. Not comfortable. We arrived after a long day at 7 PM. Our room wasnt ready. Im not sure why. At over $400 USD a night, I expected better.

    1 night romance trip, Nov 15, 2018

    Verified Hotels.com guest review

See all 44 reviews