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All properties in Nairobi, Kenya
1 room, 2 adults

Ole Sereni

4,5-star4,5 stars
Great for familiesThis property has good facilities for families.
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500, Kenya

Luxury hotel with 3 restaurants, near Nairobi National Park
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • I was moved to EKA hotel! Mar 25, 2019
  • Small rooms, no place to move around. Stay here only if you need closer to airport.…Feb 20, 2020

Ole Sereni

from ZAR 2,264
  • Deluxe Room, Park View
  • Superior Room, City View
  • Club Room, Park View
  • Club Room, 1 Queen Bed, City View

What’s around Ole Sereni

Landmarks

  • In a national park
  • Nairobi National Park - 15 min walk
  • Nyayo National Stadium - 2.9 mi / 4.6 km
  • Parliament Building - 3.4 mi / 5.5 km
  • Kenyatta International Convention Centre - 3.6 mi / 5.8 km
  • Nairobi City Stadium - 4.5 mi / 7.3 km

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) - 19 min drive
  • Nairobi (WIL-Wilson) - 10 min drive
  • Syokimau Station - 16 min drive
  • Nairobi Station - 18 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-3:00 AM
  • Check-out time is 10 AM
  • Express check-in/out
If you are planning to arrive after 9:00 PM please contact the property at least 48 hours in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free extended parking (limited)

Offsite

  • Shopping center shuttle *

  • Casino shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Winery attached
  • Pool umbrellas
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 4650
  • Conference space size (meters) - 432
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Swahili

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Big Five Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Eagles Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Waterhole Snack Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Ole Sereni’s small print

Also known as

  • Ole Sereni
  • Ole Sereni Hotel
  • Ole Sereni Nairobi
  • Ole Sereni Hotel Nairobi
  • Ole Sereni Hotel
  • Ole Sereni Hotel Nairobi
  • Ole Sereni Nairobi
  • Sereni
  • Ole - Sereni Hotel, Nairobi Hotel Nairobi
  • Ole - Sereni Hotel

Policies

Tax ID - P051183856D

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for KES 40.0 per day

Buffet breakfast is offered for an extra charge of KES 2000 for adults and KES 2000 for children (approximately)

Airport shuttle service is offered for an extra charge of KES 2000 per vehicle (one-way)

Airport shuttle for children between the ages of 5 and 18 costs KES 2000 (one-way)

Casino shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8,4 From 122 reviews

Exceptional 10,0
New York U.S.A
Caroline Front Desk Receptionist is Thee Absolute Best! Her service was quick from check in to check out. Thank You!
us1 night business trip
Poor 2,0
Wonderful Location- terrible service
On New Years Eve the main bar was closed for a rather expensive buffet, so we could only get a drink at the restaurant bar, which was extremely busy and it took 30 minutes to get served. The room was only serviced for one person even though I booked for two. This was not rectified despite raising with reception. The worst thing was while we were dressing a member of staff entered our room
Simon, gb2 night trip
Very good 8,0
The best part is the outdoor terrace overlooking Nairobi National Park. Great place for a drink in the evening. I've enjoyed this hotel over the years, but it could use some updating/maintenance. Thought the bar and restaurant was pretty expensive for the area.
us2 night business trip
Exceptional 10,0
Great location and roomd
Staff was excellent. The location was perfect and the hotel was very nice for the price. I intend to use this as my airport hotel going forward when flying into Nairobi
Robert, us1 night trip
Very good 8,0
Airport stay
Very clean and great service.
ie1 night business trip

Ole Sereni

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