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Hilton Richmond Hotel & Spa/Short Pump

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Exterior
Indoor pool
Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds
Junior Suite, 1 King Bed, Non Smoking | Living area | 42-inch flat-screen TV with satellite channels, TV, pay movies
Pillowtop beds, in-room safe, iron/ironing board, free cribs/infant beds

Overview of Hilton Richmond Hotel & Spa/Short Pump

Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
4-star hotel with spa, near Short Pump Town Center

8,6/10 Fabulous

1 010 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
12042 West Broad Street, Richmond, VA, 23233

Room options

About this area

What's nearby

  • In Short Pump
  • Short Pump Town Center - 9 min walk
  • Virginia Commonwealth University - 23 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 30 min drive
  • Richmond Staples Mill Road Station - 19 min drive
  • Richmond Main Street Station - 19 min drive
  • Ashland Station - 25 min drive

Restaurants

  • Pho 1 Grill - 4 min walk
  • Texas De Brazil - 12 min walk
  • Cooper's Hawk - 12 min walk
  • California Pizza Kitchen - 12 min walk
  • Lehja - 13 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

Hilton Richmond Hotel & Spa/Short Pump puts you 0.5 mi (0.8 km) from Short Pump Town Center. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Aroma Cafe, one of 2 restaurants, serves breakfast. Other features of this upscale hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say good things about the helpful staff and restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 254 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-out available
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Onsite valet parking (USD 9 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Computer station
  • Conference space (21937 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Aura Spa and Salon has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open daily.

Dining

Aroma Cafe - This café serves breakfast only.
Shula's Steakhouse - This steakhouse specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
The Restaurant - This restaurant specializes in American cuisine and serves breakfast only. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 6.00–14.00 per person

Parking

  • Valet parking costs USD 9 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Does Hilton Richmond Hotel & Spa/Short Pump offer free cancellation for a full refund?
Yes, Hilton Richmond Hotel & Spa/Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?
As of 07 February 2023, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on 08 February 2023 start from R3 805, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Richmond Hotel & Spa/Short Pump?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Richmond Hotel & Spa/Short Pump?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hilton Richmond Hotel & Spa/Short Pump?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Richmond Hotel & Spa/Short Pump?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Richmond Hotel & Spa/Short Pump?
You can check in starting at 3 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Richmond Hotel & Spa/Short Pump and nearby?
Hilton Richmond Hotel & Spa/Short Pump has a spa and an indoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near Hilton Richmond Hotel & Spa/Short Pump?
Yes, there are 2 onsite restaurants, featuring American cuisine. Nearby restaurants include Pho 1 Grill (4-min walk), Texas De Brazil (12-min walk), and Cooper's Hawk (12-min walk).
What's the area around Hilton Richmond Hotel & Spa/Short Pump like?
Hilton Richmond Hotel & Spa/Short Pump is in Short Pump, a short 9-minute walk from Short Pump Town Center.

Reviews

8,6

Fabulous

9,0/10

Cleanliness

9,1/10

Staff & service

8,5/10

Amenities

8,9/10

Property conditions & facilities

8,6/10

Eco-friendliness

Reviews

8/10 Very good

Jonathan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight stay
Courtney, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Christine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leigh A, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

6/10 Good

George Michael, 1-night trip
Verified Hotels.com guest review