West City Hotel

Photo gallery for West City Hotel

Primary image
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk

Overview of West City Hotel

West City Hotel

4.0 star property
4-star hotel in Cluj-Napoca with restaurant and bar/lounge

8,4/10 Very good

66 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Lounge area
The price is R1 206
Price available on 2022/06/28
Map
Floresti, Str Avram Iancu 442-446, Cluj-Napoca, 407280
Main amenities
  • 101 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • 4 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Cluj-Napoca (CLJ) - 32 min drive
  • Cluj-Napoca Station - 19 min drive
  • Airport shuttle (surcharge)

About this property

West City Hotel

A great choice for a stay in Cluj-Napoca, West City Hotel features an airport shuttle. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Rooms at this upscale hotel offer up nice touches like bathrobes and slippers, along with LCD TVs and minibars. The convenient parking and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 101 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Transfers
  • Airport shuttle*

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages spoken

  • English
  • Romanian

Room amenities

Be entertained

  • 80-cm LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 per person (approximately)
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts major credit cards. Cash is not accepted.

Also known as

West City Cluj-Napoca
West City Hotel Cluj-Napoca
West City Hotel Hotel
West City Hotel Cluj-Napoca
West City Hotel Hotel Cluj-Napoca

Frequently asked questions

Overall score and ratings

8,4

Very good

9,1/10

Cleanliness

8,7/10

Staff & service

8,0/10

Amenities

8,8/10

Property conditions & facilities

8,0/10

Eco-friendliness

8/10 Very good

Were grateful for the breakfast and the kind staff.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
It was ok the staff nice and polite
Melinda, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mihai, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Octavian, 1-night business trip
Verified Hotels.com guest review

6/10 Good

James, 1-night trip
Verified Hotels.com guest review

4/10 Fair

We had to pay extra 20 Eur for double bed instead of twin. Room was upgraded and we got strange room with small double bed. Good for singels only.
Gad, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

It may have a 4* rating but the service is not
The reception was great and the receptionists through the stay were polite. However the restaurant staff at dinner and breakfast were slow, absent and gave every impression of wanting to be somewhere else. The food was fine. The beds were uncomfortable - hard and lumpy and we could not get the air con to work so the room was too warm.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good enough!
Good hotel, basic accommodation and all day dining available but nothing else fancy as a restaurant, gym or pool.
Hugo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nadav, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel in Cluj.
1-night family trip
Verified Hotels.com guest review