Crossroads Hotel Lilongwe

3.5 star property
Family-friendly hotel in Lilongwe with 2 restaurants and outdoor pool

Choose dates to view prices

Crossroads Hotel Lilongwe

Photo gallery for Crossroads Hotel Lilongwe

Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Combined shower/bathtub, free toiletries, hair dryer, towels
Deep-tissue massages, facials, manicures and pedicures, massages

Overview of Crossroads Hotel Lilongwe

7,2 out of 10 Good
7,2/10 Good

Property highlights

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Crossroads Complex, Off Mchinji Roundabout/M1, Lilongwe, 00000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • In-room childcare
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Television
  • Daily housekeeping

Room options

Deluxe Room

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Queen

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Family Room

  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Suites

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suites

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

About this area

Getting around

  • Lilongwe (LLW-Kamuzu Intl.) - 43 min drive
  • Airport shuttle (surcharge)


  • Mamma Mia Restaurant - 6 min drive
  • Steers - 7 min walk
  • Woodlands Lilongwe - 14 min walk
  • Cup N Roll - 3 min drive
  • Golden Peacock Restaurant - 15 min walk

About this property

Crossroads Hotel Lilongwe

Crossroads Hotel Lilongwe offers an airport shuttle (available 24 hours) for MWK 23100 per person one way. You can indulge in deep-tissue massages, facials, or mani/pedis, and Crossroads Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other features.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 101 rooms
  • Arranged over 2 floors


  • Check-in time from 2:00 PM - 5:30 AM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*


  • Pets not allowed


  • Free WiFi in rooms


  • Free onsite self parking


  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (21528 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas


  • Built in 2004
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • Sauna
  • Steam room


  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Crossroads Restaurant - This bistro serves breakfast, lunch, dinner, and light fare. Open 24 hours.
Copper Pot - This fine-dining restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Catchy Saloon - This bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MWK 23100 per person (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.


This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Crossroads Hotel
Crossroads Hotel Lilongwe
Crossroads Lilongwe
Crossroads Hotel
Crossroads Lilongwe Lilongwe
Crossroads Hotel Lilongwe Hotel
Crossroads Hotel Lilongwe Lilongwe
Crossroads Hotel Lilongwe Hotel Lilongwe

Frequently asked questions

Does Crossroads Hotel Lilongwe offer free cancellation for a full refund?
Yes, Crossroads Hotel Lilongwe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crossroads Hotel Lilongwe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crossroads Hotel Lilongwe?
Yes, there's an outdoor pool.
Are pets allowed at Crossroads Hotel Lilongwe?
Sorry, pets aren't allowed.
Is parking offered on site at Crossroads Hotel Lilongwe?
Yes, there's free self parking.
Is airport shuttle service offered by Crossroads Hotel Lilongwe?
Yes, an airport shuttle is available. The charge is MWK 23100 per person one way.
What are the check-in and check-out times at Crossroads Hotel Lilongwe?
You can check in from 2:00 PM - 5:30 AM. Check-out time is 11 AM.
What is there to do at Crossroads Hotel Lilongwe and nearby?
Crossroads Hotel Lilongwe has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Crossroads Hotel Lilongwe?
Yes, there are 2 onsite restaurants, featuring Regional cuisine.
What's the area around Crossroads Hotel Lilongwe like?
Crossroads Hotel Lilongwe is a short 17-minute walk from Tobacco Auction Floors and 17 minutes' walk from Parliament Building.







Staff & service




Property conditions & facilities




10/10 Exceptional

Lovely staff and clean, spacious room
The staff were lovely - everyone is very welcoming and the service is great. Breakfast had fresh fruit and an omelette station everyday. I didn't have time to use the pool but it looked quite nice. Had a tasty meal at the restaurant attached, The Copper Pot, where I also had great service.
Rachel, 3-night business trip
Verified guest review

8/10 Very good

Anvar, 1-night trip
Verified guest review

6/10 Good

I was in Lilongwe for one week. I am glad that I only booked this hotel for two nights. The only good thing good about this hotel is the location and the staff. The rooms are dated. It looks like grandmothers bedroom. Which was not a dealbreaker. The the Wi-Fi sucks. You can almost say that it really is nonexistent. The staff tried to resolve the situation and it really did not help. The dealbreaker breaker for me was found out that YouTube is blocked. I usually exercise to videos on YouTube in the morning. So this hotel wants to give you horrible Wi-Fi service and and censor of what you watch. I was out.
Verified Travelocity guest review

2/10 Poor

Sofeeyah, 5-night trip
Verified Expedia guest review

8/10 Very good

We had a great stay here for a few nights with our toddler after a long flight from UK. The room was beautiful and well presented, and the staff were very friendly and accommodating. The swimming pool was lovely and very child-friendly with a separate shallow pool. Only a few complaints - there were no mosquito nets, only peaceful sleep tabs, which were ok but not as effective as nets, and the external fire doors were locked at night. We had a slight confusion with payment at the end but this was quickly and professionally resolved by the manager. Would definitely recommend this place to other travellers especially families, and will be staying there again on our way back from Malawi
Rosa, 3-night family trip
Verified Expedia guest review

8/10 Very good

PhilIp, 3-night trip
Verified guest review

2/10 Poor

No Rooms Available
Unfortunately after paying for everything online when I arrived at the hotel they informed me that they had been sold out for over a week and didn't have an available room. The front desk said sorry and hope you find a place. I also tried to reach a person at to help me find another room and couldn't reach anyone. needs to make sure there are rooms available before taking peoples money.
Diane, 4-night business trip
Verified guest review

6/10 Good

the hotel wifi is not stable you can only connect to two devices at a time and the gym is completely run down
Brian, 2-night business trip
Verified guest review

6/10 Good

The place is serene and quiet, I just found it odd not to have DStv at such a Hotel. The Bar is not open to customer choices but rather kind of dictated one.
Muchona, 3-night business trip
Verified guest review

8/10 Very good

Great experience
Great environment. Wonderful restuarant with a nice pool area for relaxation. Also conveniently located close to Crossroads shopping complex and City Mall.
1-night trip
Verified guest review