Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

Primary image
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

2.5 star property
City-center Ottawa hotel with indoor pool

8,6/10 Fabulous

984 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
2055 Robertson Road, Ottawa, ON, K2H5Y9
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Lobby fireplace
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Nepean
  • Queensway Carleton Hospital - 3 min drive
  • Bayshore Shopping Centre - 5 min drive
  • Bell Sensplex - 7 min drive
  • Kanata Centrum Shopping Centre - 8 min drive
  • Nepean Sportsplex - 9 min drive
  • Algonquin College - 11 min drive
  • Canadian Tire Centre - 13 min drive
  • Canada Agriculture and Food Museum - 12 min drive
  • Tanger Outlets - 13 min drive
  • Ottawa Hospital Civic Campus - 13 min drive

Getting around

  • Ottawa International Airport (YOW) - 24 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 15 min drive
  • Ottawa Station - 15 min drive
  • Ottawa Fallowfield Station - 16 min drive

About this property

Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

At Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel, you'll be within a 15-minute drive of Canadian Tire Centre and University of Ottawa. Guests can take a dip in the indoor pool or visit the fitness center for a workout. Also, Algonquin College and Tanger Outlets are within a short drive. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 2:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM

Taking the kids

  • Children stay free

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (2496 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Polish
  • Serbian
  • Spanish

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CAD 15.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of CAD 25.00 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Overall score and ratings

8,6

Fabulous

9,0/10

Cleanliness

8,9/10

Staff & service

8,1/10

Amenities

8,8/10

Property conditions & facilities

8,8/10

Eco-friendliness

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for a concert
Amazing stay. No issues. Complimentary Breakfast was and is always an added bonus.
Melissa, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mylene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

michel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Everything was very nice the staff were great. The only downfall was the pool was very cold would not recommend swimming in it. I forget to mention it to staff before we left that they should turn up pool heater.
Robert, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rooms were spacious, very convenient free parking, pool available, free breakfast! Overall great experience, staff was all lovely and helpful. Checking in and out was so simple!
Nahji, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hassan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was pet friendly
Mike, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Check in took much longer than usual. Nice clean room. Plenty of free parking. Close to shopping and dining options.
Rick, 2-night business trip
Verified Expedia guest review