Hotel AquaCity Seasons

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Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
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Overview of Hotel AquaCity Seasons

Hotel AquaCity Seasons

4-star property
Poprad ski hotel with free water park and spa

8,6/10 Fabulous

39 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Sportova 1397/1, Poprad, 05801
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free water park
  • Free children's club
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Outdoor tennis court
  • Fitness center
  • Sauna
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

Getting around

  • Poprad (TAT-Poprad - Tatry) - 6 min drive
  • Kosice (KSC-Barca) - 80 min drive
  • Velka Lomnica Studeny Potok Station - 6 min drive
  • Stary Smokovec Station - 12 min drive
  • Poprad Tatry Station - 14 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

About this property

Hotel AquaCity Seasons

4-star family-friendly hotel near a train station
Take advantage of a free breakfast buffet, free water park access, and a roundtrip airport shuttle at Hotel AquaCity Seasons. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle, ski passes, and ski storage. Indulge in a massage, a body scrub, and a body treatment at AquaCity Poprad, the onsite spa. Enjoy the gym, as well as activities like beach volleyball. Free in-room WiFi is available to all guests, along with a swim-up bar and a terrace.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Free train station pick-up, bike rentals, and an outdoor tennis court
  • A 24-hour front desk, massage treatment rooms, and a TV in the lobby
  • Guest reviews give good marks for the breakfast and helpful staff
Room features
All guestrooms at Hotel AquaCity Seasons feature comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Czech, English, German, Polish, Russian, Slovak

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 5 AM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Free train station pick-up*

Offsite

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground

What to do

  • Beach volleyball
  • Pool table
  • Free use of nearby fitness center
  • Sledding nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Free water park
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Czech
  • English
  • German
  • Polish
  • Russian
  • Slovak

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

AquaCity Poprad has 5 treatment rooms. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 10 per vehicle (one way)
  • Ski shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per night

Pets

  • Pet deposit: EUR 13 per night
  • Pets are allowed for an extra charge of EUR 13 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts major credit cards. Cash is not accepted.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

AquaCity Seasons
AquaCity Seasons Poprad
Hotel AquaCity Seasons
Hotel AquaCity Seasons Poprad
Aquacity Seasons Resort
Hotel AquaCity Seasons Hotel
Hotel AquaCity Seasons Poprad
Hotel AquaCity Seasons Hotel Poprad

Frequently asked questions

Does Hotel AquaCity Seasons offer free cancellation for a full refund?
Yes, Hotel AquaCity Seasons does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel AquaCity Seasons?
As of 04 October 2022, prices found for a 1-night stay for 2 adults at Hotel AquaCity Seasons on 16 October 2022 start from R2 396, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel AquaCity Seasons?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel AquaCity Seasons?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Hotel AquaCity Seasons?
Yes, dogs are welcome. There's a charge of EUR 13 per pet, per night, and there's also a deposit of EUR 13 per night. Food and water bowls are available.
Is parking offered on site at Hotel AquaCity Seasons?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Hotel AquaCity Seasons?
Yes, an airport shuttle is available. The charge is EUR 10 per vehicle one way.
What are the check-in and check-out times at Hotel AquaCity Seasons?
You can check in from 2 PM - 5 AM. Check-out time is 10 AM.
What is there to do at Hotel AquaCity Seasons and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hotel AquaCity Seasons also has 2 bars and an outdoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Hotel AquaCity Seasons?
Yes, there's an onsite restaurant. Nearby restaurants include Lujza Restaurant (9-min walk), La Primavera (9-min walk), and Slovensko (10-min walk).
What's the area around Hotel AquaCity Seasons like?
Hotel AquaCity Seasons is a short 1-minute walk from AquaCity Poprad and 13 minutes' walk from Tatra Gallery.

Overall score and ratings

8,6

Fabulous

8,6/10

Cleanliness

8,7/10

Staff & service

9,0/10

Amenities

8,4/10

Property conditions & facilities

8,0/10

Eco-friendliness

10/10 Exceptional

shlomi, 3-night trip
Verified Hotels.com guest review

8/10 Very good

gilli, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Wifi was not working in the room, only in the hall and in restaurant area, I was also missing tissues in the room.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very friendly and helpful staff. The water park very well equipped.
Aharon, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel in an Aqua park, all nice. May need more hotel parking. Lots of different pools, for swimming and relaxing, indoor and outdoor ones. Dinner and breakfast included, selection of food catered for all.
Andrea, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Good
Friendly and helpful staff. Beds - not comfortable. Great location. Very good breakfast buffet.
2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great fun for the kids. Food is excellent.
Kids had great fun in the park. VR is also very nice. SPA for adults is amazing. Food was excellent. Rooms were small and TV was small. Good service. Overall great stay.
ido, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
Nice area, included half board was "just ok" and bed was very hard. Overall nice stay, but not excellent.
Bruce, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Great thermal bath but hotel is just so so
We stayed at Aqua City for one night before new year eve on our way to Krakow after visiting Slovakia. The hotel lobby, front desk service and the room was Okay. I meant okay not great provided the price was quite expensive comparing to other facilities in the area. It was not that spa like as we had hoped. The thermal bath was great. A lot of families came to the area. The rate includes both breakfast and dinner and they were quite good. The facilities felt more like 80's luxury so a bit dated in a way. One thing that we did not like was the access timing to the thermal bath. The dinner was from 630 to 9pm. We arrived at 4pm. After settling down, we entered the bath at 5pm and can only enjoyed the bath for two hours before dinner as we were hungry. After that there was no time to use the bath again as it closed at 930pm. The check out time for the next day was 10am which is when the thermal bath opened so literally we paid premium just to use the bath for 2 hours. It would be fair if the check out time was noon or hotel guests could use the bath until certain time after their check out.
Verified Expedia guest review

6/10 Good

ok stay
This was an ok stay in the hotel but nothing special as we had to check out by 10am and the pool and sauna etc was shut at 10pm. Aqua City was good when I first went 5years ago but it has not moved with the times
Verified Hotels.com guest review