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All properties in Ouirgane, Marrakech-Safi, Morocco

Ksar Shama

3.5-star hotel in Ouirgane with 2 restaurants and 2 outdoor pools

  • Free continental breakfast, free WiFi, and free parking
From
ZAR 907

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
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7,6.Good.
  • The place is beautiful with huge potential, well maintained gardens a restaurant and lounge area with great atmosphere and character, furniture and accessories clearly chosen with…

    Aug 31, 2019

See all 4 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 20 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace

For families

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Free toiletries
  • Garden

What’s around

  • High Atlas - 1 min walk
  • Toubkal National Park - 1 min walk
  • Barrage Ouirgane - 1 min walk
  • Souk Hebdomadaire Ansi - 9.8 mi / 15.8 km
  • Aksoual - 19.9 mi / 32 km
  • Aguergour Paragliding - 23.1 mi / 37.1 km

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Enter dates for 2 guests

  • Suite (Ksar)
  • Junior Suite
  • Suite, 2 Bedrooms (Ksar)
  • Standard Double Room
  • Superior Double Room

Location

  • High Atlas - 1 min walk
  • Toubkal National Park - 1 min walk
  • Barrage Ouirgane - 1 min walk

What’s around

Landmarks

  • High Atlas - 1 min walk
  • Toubkal National Park - 1 min walk
  • Barrage Ouirgane - 1 min walk
  • Souk Hebdomadaire Ansi - 9.8 mi / 15.8 km
  • Aksoual - 19.9 mi / 32 km
  • Aguergour Paragliding - 23.1 mi / 37.1 km
  • Tin Mal Mosque - 24.4 mi / 39.2 km
  • Amizmiz Square - 24.9 mi / 40.1 km
  • Anima Garden - 32.3 mi / 52 km

Getting around

  • Menara Airport (RAK) - 63 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 20 rooms

Arriving/leaving

  • Check-in time 1:00 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Hiking/biking trails nearby
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Multilingual staff

Facilities

  • Year Built - 2007
  • Designated smoking areas
  • Rooftop terrace
  • Garden

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding available

Things to enjoy

  • Fireplace
  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Cable/satellite TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Spa shama has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Small print

Also known as

  • Ksar Shama
  • Ksar Shama Ouirgane
  • Ksar Shama Hotel Ouirgane
  • Ksar Shama Hotel
  • Ksar Shama Hotel Ouirgane
  • Ksar Shama Ouirgane
  • Ksar Shama Hotel

Optional extras

Airport shuttle service is offered for an extra charge of MAD 20 per person (roundtrip)

Airport shuttle for children between the ages of 1 and 9 costs MAD 0 (roundtrip)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ksar Shama does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 1:00 PM - 10:00 PM. Check-out time is noon.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include L'oliveraie de Marigha (3.4 mi) and Atri (3.7 mi).
  • Yes, an airport shuttle is available. The charge is MAD 20 per person roundtrip.
  • Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Ksar Shama also has a sauna and a steam room, as well as a garden.
7,6.Good.
  • 8,0.Very good

    Mitigée...

    Le lieu est vraiment magnifique : la végétation, la vue sur la montagne... les chambres (suites) sont spacieuses. Mais mon sentiment reste mitigé à cause de la propreté de la piscine très moyenne, l'état des transats autour qui ne sont sales et pas nettoyés, les coussins complètement affaissés... Le personnel ne porte pas de masque (alors que nous sommes en plein contexte COVID)... On a réservé pour 2 adultes et 2 enfants et quand on est arrivé, les lits enfants (banquettes) n'étaient pas prêts... J'ai demandé qu'on prépare leurs lits et la dame m'a apporté des draps et... est repartie sans faire les lits... De plus, il y a aucune alèse sur les matelas, seulement un drap, ce qui n'est pas très propre... La dame de l'accueil, en entrant dans la chambre, a ouvert les rideaux, et ils sont à moitié tombés des rails. Elle a dit à mon mari de les remettre lui même, qu'il pouvait monter sur la table de de chevet pour les remettre... Bref, le cadre est splendide mais le service franchement moyen pour le prix.

    Yasin, 3 night family trip, Jul 31, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    L'établissement était très joli... Pas de personnel accessible et petit déjeuner "dégueulasse"accueil inoubliable. Disponibilité +++ Nous y retournerons

    1 night family trip, Jun 20, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Kim, 1 night romance trip, Sep 23, 2018

    Verified Hotels.com guest review

See all 4 reviews