Guests
All properties in West Des Moines, Iowa, United States of America

Hilton Garden Inn Des Moines West

3-star hotel with indoor pool, near Jordan Creek Town Center

  • Free WiFi and free parking
From
ZAR 2,137

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Lobby
  • Lobby
  • Pool
  • Pool
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Lobby. Image 1 of 94.
1 / 94Lobby
205 South 64th Street, West Des Moines, 50266, IA, United States of America
8,8.Fabulous.
  • Heat in room did not work. Had to change rooms. Front desk staff was unhelpful. Water…

    Dec 11, 2021

  • Love the place but they need to have coffee available longer

    Dec 4, 2021

See all 531 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Safe
Quiet
Dining options
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 176 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Cribs/infant beds available
  • Children's pool
  • Microwave
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service

What’s around

  • Jordan Creek Town Center - 18 min walk
  • West Glen Town Center - 18 min walk
  • Living History Farms - 7.5 mi / 12.1 km
  • Drake University - 10.8 mi / 17.4 km
  • Hoyt Sherman Place - 11.4 mi / 18.4 km
  • Wells Fargo Arena - 12 mi / 19.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Two queens
  • Two queens bedroom suite
  • King bed evolution room
  • King bedroom evolution suite
  • One King Bed, Smoking, Accessible
  • One King Bed, Accessible
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Suite, Non Smoking
  • Suite, Accessible
  • Room, Accessible

What’s around

Landmarks

  • Jordan Creek Town Center - 18 min walk
  • West Glen Town Center - 18 min walk
  • Living History Farms - 7.5 mi / 12.1 km
  • Drake University - 10.8 mi / 17.4 km
  • Hoyt Sherman Place - 11.4 mi / 18.4 km
  • Wells Fargo Arena - 12 mi / 19.3 km
  • Iowa Events Center - 12 mi / 19.3 km
  • Des Moines Civic Center - 12.4 mi / 20 km
  • Blank Park Zoo - 13.5 mi / 21.7 km

Getting around

  • Des Moines International Airport (DSM) - 16 min drive
  • Free area shuttle
  • Free shopping center shuttle
map
See on map
205 South 64th Street, West Des Moines, 50266, IA, United States of America

At a glance

Hotel size

  • This hotel has 176 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Number of indoor pools - 1
  • Children's pool
  • 24-hour fitness facilities
  • Number of spa tubs - 1
  • Fitness facilities

Working away

  • 24-hour business center
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 929
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Closed captioned TV

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 11.95 for adults and USD 5.95 for children (approximately)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6 AM to 11 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Hilton Garden Inn Hotel Moines West
  • Hilton Garden Inn Des Moines West Hotel West Des Moines
  • Hilton Garden Inn Moines West
  • Hilton Garden Inn Moines West Hotel West Des Moines
  • Hilton Garden Inn Moines West Hotel
  • Hilton Garden Inn Moines West West Des Moines
  • Hilton Garn Inn Moines West
  • Hilton Garden Des Moines West
  • Hilton Garden Inn Des Moines West Hotel
  • Hilton Garden Inn Des Moines West West Des Moines

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hilton Garden Inn Des Moines West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and a children's pool. Guests have pool access from 6 AM to 11 PM.
  • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in starting at 4:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Panda Express (9-min walk), Panera Bread (10-min walk), and Persis Biryani Indian Grill (10-min walk).
  • Hilton Garden Inn Des Moines West has an indoor pool and a 24-hour fitness center, as well as a spa tub.
8,8.Fabulous.
  • 10,0.Exceptional

    I HAVE MANAGED MOTELS FOR 25 YEARS, SO IT IS VERY HARD FOR ME TO SAY THAT THE STAFF AND THE ROOM WERE ABSOLUTELY HELPFUL AND NICE. NO PROBLEMS CHECKING IN OR OUT.THE ROOM WAS SPACIOUS AND CLEAN.

    julius e. daniel, 1 night business trip, Nov 29, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Very clean and polite staff

    Joseph, 2 night trip with friends, Oct 22, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Good stay

    Joseph, 1 night trip with friends, Oct 16, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Was a okay stay

    Room was nice, desk staff was ok. Did not check if to verify who i was or that the card on file was mine. Also when i had a guess come in he was just given a room key no questions asked. Seems kinda unsafe if anyone can just get a key to ur room. Other then that hotel was really nice. I didn't eat breakfast there because it was extra. Favorite thing was the nice pillows.

    Tara, 2 night trip with friends, Oct 1, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    The hotel room was clean and tidy. The bed was a soft pillow top mattress and the living room furniture was very firm. The pool area was very nice and clean. The hot tub was nice except there was a bunch of sand on the bottom which was odd. They offer breakfast in the morning but it’s $12 a person. This seems ridiculous and I would rather just go get breakfast at a local restaurant for the same price or cheaper. Overall it was a good stay and I would go there again.

    Sondra, 1 night trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    So disappointing that for $140 a night you no longer get your room cleaned! The staff was unfriendly and unwelcoming and free breakfast is non-existent. More expensive stay with way less amenities! Hilton you need a refresh!

    Rachel, 4 night family trip, Sep 22, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Decent hotel but a little tired

    Nice hotel but our room was starting to look a bit run down. Could use a face lift.

    Craig, 1 night family trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Well taken care of, nice pools

    Room was nice and clean, kids loved the pools. Great location close to the mall and restaurants. Only downsides was there were people running upstairs from 1am to 3am the second night and we could hear their running. First night there were people in the room above us that were jumping and running making a lot of noise come into our room until about 10pm. When we checked out we were never asked about our stay.

    Andrew, 2 night family trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Our air conditioner did not work for both nights that we stayed there. The shower curtain rod was broke as well. We informed the front desk and were told that it would be taken care of. Came back for the second night and nothing was fixed. Was told by the front desk that there was nothing they could do as their maintenance had gone home already and that the manager was on vacation. They were booked full, so they could not get us into another room either. All surrounding hotels were booked as well, so we had to spend 2 nights trying to sleep in 83 degree heat... Not very ideal after spending all day in the heat at the fair! Also was told they could not discount or refund us anything beings we booked it through Expedia. Very disappointed with the level of customer service at this hotel!

    2 night family trip, Aug 13, 2021

    Verified Expedia guest review

  • 6,0.Good

    When we arrived the front desk gave us our keys so we went to our room with our bags and they didn’t work- wouldn’t of been a big deal however the front desk tried to argue and said we weren’t using the key correctly, turns out the keys were never activated. Second of all our room was never cleaned, no one brought towels, we were there for 3 nights so I feel that something should of been done

    3 night family trip, Aug 12, 2021

    Verified Expedia guest review

See all 531 reviews