Grand Hyatt Shenzhen
Luxury hotel with full-service spa, connected to a shopping center, near Huaqiangbei
- Free WiFi and free parking
- All (52)
- Rooms (29)
- Interior (2)
- Fitness/Leisure (8)
- Exterior (1)
- Bar/Dining (6)
- Other (6)
Grand Hyatt Shenzhen
Pool
Grand, Executive Suite - Living Room
Apartment, 1 Bedroom - Living Area
Apartment, 2 Bedrooms - Bathroom
Bathroom
Exterior
Breakfast Area
Restaurant
Spa
Spa
Spa
Grand Hyatt Shenzhen
Lobby
Gym
Gym
Property Amenity
Meeting Facility
Apartment, 1 Bedroom - Bathroom
1 King Bed - Bathroom
Grand Hyatt Shenzhen
Spa
Grand Hyatt Shenzhen
Spa
Premier Suite - Bathroom
Apartment, 1 Bedroom - Bathroom
Guest Room
Hotel Bar
Guest Room
Guest Room
Apartment, 2 Bedrooms - Guest Room
Guest Room
Hotel Lounge
Hotel Bar
Grand Suite - Guest Room
Premier Suite - Guest Room
1 King Bed Deluxe - Guest Room
Apartment, 2 Bedrooms - Guest Room
Hotel Bar
Guest Room
Premier Suite - Guest Room
Guest Room
1 King Bed Deluxe - Guest Room
Twin Beds View - Guest Room
1 King Bed - Guest Room
1 King Bed View - Guest Room
Twin Beds View - Guest Room
1 King Bed - Guest Room
Apartment, 1 Bedroom - Guest Room
1 King Bed - Guest Room
Apartment, 1 Bedroom - Guest Room
Grand Hyatt Shenzhen
[1/52]
Highly recommend to stay in this hotel in Shenzhen. The hotel is well maintained and very…
Check in and room services very slow
Grand Hyatt Shenzhen
from ZAR 2,022- 1 King Bed Club Access
- 1 King Bed Club Access Deluxe
- 1 King Bed Deluxe
- Grand Suite
- 1 King Bed
- 2 Twin Beds
- Apartment, 1 Bedroom
- 2 Twin Beds Club Access
- Grand, Executive Suite
- Premier Suite
- Twin Beds View
- 1 King Bed View
At a glance
Key facts
Hotel size
- This hotel has 471 rooms
- This hotel is arranged over 38 floors
Arriving/leaving
- Check-in time 2:00 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- No cribs (infant beds)
- Babysitting/childcare*
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Transport
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
Payment types at the property
- Cash
FAQs for Grand Hyatt Shenzhen
Does Grand Hyatt Shenzhen offer free cancellation for a full refund? Yes, Grand Hyatt Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Grand Hyatt Shenzhen? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Grand Hyatt Shenzhen? Yes, there's free self parking. Is there a pool at Grand Hyatt Shenzhen? Yes, there's an outdoor pool. Are pets allowed at Grand Hyatt Shenzhen? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Grand Hyatt Shenzhen? You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Are there restaurants at or near Grand Hyatt Shenzhen? Yes, there are 8 onsite restaurants. Nearby restaurants include La Terrazza (6-min walk), Daoxiang (7-min walk), and 莲路素食府 (8-min walk). Is airport shuttle service offered by Grand Hyatt Shenzhen? Yes, an airport shuttle is available. The charge is CNY 700 per vehicle one-way. What is there to do at Grand Hyatt Shenzhen and nearby? Onsite recreation at Grand Hyatt Shenzhen includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Hyatt Shenzhen also has a fitness center.
Recent reviews
Fabulous 8,8 From 168 reviews
Exceptional
great hotel, excellent service!
it's a great hotel, great location, at check-in, Laurie was excellent and front desk Desmond Assistant manager was very helpful when we left. Guest service was great when we asked for a firmer pillow and more water, respond was immediate! Highly recommended!
Alice s, ca2 night trip
Exceptional
Beautiful room, spacious and very clean. Bed was very comfortable!
Sasa, hk1 night romance trip
Very good
Upcharge to check-in?
Overall a very nice hotel thou a bit shy of 5 star. I really didn't like that not only was my room not available even thou I wasn't an early check-in but in order to not wait a couple of hours I was charged more money to get into a room that was ready, clearly a bait and switch.
Stephen, us4 night business trip
Very good
Very nice modern hotel with great dining options.
Nice modern clean hotel. New area. I compare everything to my usual go to hotel in Futian of which is my benchmark. Service was Prompt and professional but lacked in personality. Great rooms. Awesome food options within the hotel. Unusual amount of lifts which seems painful. Everything seems a bit back to front. Can’t forget the best part which was the amazing penthouse bar. Best in any Shenzhen hotel.
Matt, nz3 night business trip
Good
When we went to our room after check-in, we smelt something a bit strange (not sure if it's rotton wood, mouldy carpet or air coming out from air condition). The staff were very kind in allocating another room to us, but the issue persisted. They suggested that we could keep choosing the room until we're satisfied, but we were a bit tired to do so. Then the Manager on duty offered us some refreshments (fresh fruit, a bottle of red, and some nuts) as their sincerest apology. Overall we're quite happy with the service and attitude of the hotel staff. As for the condition of the hotel, there's not much anyone can do as it's 10 years' old. I believe once it gets refurbished then the quality of experience shall increase.
CoupleTraveller, au1 night romance trip
Very good
Great offer. Great value of money
Yu Ching, hk1 night trip
Exceptional
Area is good except going up to the top to change lift to go out. Very troublesome. No indoor pool too
sg1 night romance trip
Exceptional
Great location. Clean room, in good condition. Friendly staff.
R.H., hk1 night romance trip
Good
Will stay in another hotel next time when I visit.
The conceige Mr. David Liu is totally unhelpful. The worst conceige I ever experienced.
Amanda, tw2 night business trip
Exceptional
Great location, sits right on top of The MixC shopping mall with excellent shopping options. Staff were courteous and friendly. Room was clean and comfortable.
us1 night romance trip
