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All properties in Umhlanga, KwaZulu-Natal (province), South Africa
1 room, 2 adults

The Oyster Box

5-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Great for families

Good to know

  • Free cribs/infant beds
  • Highchair
  • Babysitting or childcare (surcharge)
  • Children's club (free)
2 Lighthouse Road, Umhlanga, KwaZulu-Natal, 4320, South Africa

Upscale beachfront hotel with spa, near Umhlanga Rocks Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Highchair
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Checked into the Oyster Box for our anniversary, had a memorable stay Jan 27, 2020
  • It certainly wasn't worth the money. The rooms are minuscule for the price, the service…Nov 25, 2019

The Oyster Box

from ZAR 6,182
  • Classic Room (Garden Facing)
  • Classic Room (Sea Facing)
  • Luxury Room (Sea Facing)
  • Sea Facing Cabana
  • Family Room (Sea Facing)
  • Luxury Suite (Sea Facing)
  • Deluxe Suite (Sea Facing)
  • Presidential Suite
  • Superior Garden Villa
  • Garden Villa Loft

What’s around The Oyster Box

Landmarks

  • On the beach
  • Umhlanga Rocks Beach - 12 min walk
  • Gateway Theatre of Shopping - 29 min walk
  • Umhlanga Lagoon Nature Reserve - 25 min walk
  • Umdloti Beach - 6.3 mi / 10.2 km
  • Durban Beach - 7.2 mi / 11.5 km
  • Golden Mile - 7.3 mi / 11.7 km
  • Moses Mabhida Stadium - 9.9 mi / 15.9 km

Getting around

  • King Shaka Intl. Airport (DUR) - 22 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed *

  • Specific rooms only *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking (limited)

  • Electric vehicle charging point

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Refrigerator in a common area
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Pool umbrellas
  • Health club
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1947
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Afrikaans
  • English
  • Spanish
  • Xhosa
  • Zulu

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch Smart TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Oyster Box Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Ocean Terrace - Overlooking the ocean, this family restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Palm Court - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required. Open daily.

The Grill Room - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

The Lighthouse Bar - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.

The Oyster Bar - This Champagne bar specializes in international cuisine and serves light fare only. Open daily.

The Oyster Box’s small print

Also known as

  • Box Oyster
  • The Oyster Box Hotel
  • The Oyster Box Umhlanga
  • Oyster Box Umhlanga Rocks
  • The Oyster Box Hotel Umhlanga
  • Oyster Box
  • Oyster Box Hotel
  • Oyster Box Hotel Umhlanga
  • Oyster Box Umhlanga
  • Oyster Box Umhlanga Rocks

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the fitness facility or spa tub without adult supervision.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Breakage deposit: ZAR 1000 per stay

Pet deposit: ZAR 1000 per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for ZAR 450.0 per night

Buffet breakfast is offered for an extra charge of ZAR 450 for adults and ZAR 450 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of ZAR 1000 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of ZAR 510 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Oyster Box

  • Does The Oyster Box offer free cancellation for a full refund?
    Yes, The Oyster Box does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Oyster Box currently open?
    The property is closed between March 26 and July 13.
  • Is parking offered at The Oyster Box?
    Yes, there's free self and valet parking. Parking spots may be limited.
  • Is there a pool at The Oyster Box?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at The Oyster Box?
    Yes, pets are welcome, with a limit of 2 per room. There's a charge of ZAR 1000 per pet, per night, and there's also a deposit of ZAR 1000 per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Oyster Box?
    You can check in from 2:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near The Oyster Box?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by The Oyster Box?
    Yes, an airport shuttle is available. The charge is ZAR 510 per vehicle one-way.
  • What is there to do near The Oyster Box?
    Recommended spots to visit include Umhlanga Rocks Beach (12-min walk) and Umhlanga Lagoon Nature Reserve (1.3 mi), along with Gateway Theatre of Shopping (1.5 mi) and Umdloti Beach (6.3 mi).

Recent reviews

Exceptional 9,6 From 117 reviews

Exceptional 10,0
Service is outstanding, clearly staff training is a priority. A gentle, gracious , beautifully decorated hotel in a magnificent location.
Brenda, za4 night trip
Exceptional 10,0
Excellent service and facilities - best hotel in South Africa, by far!
Vincent, za2 night romance trip
Exceptional 10,0
Wonderful stay. Staff outstanding. Smiles and greetings from everyone, from doorman to gardener. Absolute pleasure to stay at The Oyster Box!
Angelique, za4 night romance trip
Exceptional 10,0
Oyster Box - Way above average.
We had a very enjoyable weekend away even though we live a few kilometres away. The Oyster box is above average even for a 5 star hotel. The welcome and attitude of staff was refreshingly good and positive. Their breakfast was excellent. The rooms were well appointed, comfortable and clean.
Vinesh, za2 night romance trip
Exceptional 10,0
A very happy stay.
I stayed with my daughter and it was the most magical place to be. The staff were incredible. Helpful and friendly. The food was delicious and the setting breathtaking. It made us both so happy.
Lucy, za2 night family trip
Exceptional 10,0
Exceptional
exceptional!!! thats all
AJ, za5 night romance trip
Exceptional 10,0
Bar menu Room service.
We’ve enjoyed our stay. However to be honest the bar menu should have a more reasonable priced bar menu. This should include toasted sandwiches. I don’t believe there should be a surcharge on the breakfast coffee brought to the room.
Cynthia, za6 night romance trip
Exceptional 10,0
A few days of R&R at The Oyster Box
Our stay was very relaxing with some great food!
za3 night family trip
Exceptional 10,0
Absolute heaven!
Our stay was absolutely amazing, from check in to check out. The best hotel we have stayed at. We cannot wait to stay here again! My 1 year old was even sad to leave!
Resha, za1 night family trip
Very good 8,0
Exceptional service...pity about the room
The location and service of this hotel are incomparable.The food is excellent and plentiful and the decor in the public areas is beautiful. Our only complaints are that the standard ocean facing rooms are miniscule, almost claustrophobic, and the bathroom is not at all well designed. The location of the bedside table made it impossible to open the extreme right cupboard door fully. There is also very little storage space so if one was planning a trip of longer than two or three days, one would have to be content with living out of a suitcase for part of the time. The shower is over the bathtub (something we haven't seen in years) and the water spilling onto the floor makes an awful mess whenever the shower is used.
za3 night romance trip

The Oyster Box

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