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1 room, 2 adults

The Upper House

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Pacific Place, 88 Queensway, Central, Hong Kong, Hong Kong SAR

Luxury hotel with restaurant, near Pacific Place
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Celebrating our 5 year anniversary. Room and service is amazing! Will love to come back…Nov 22, 2020
  • It’s just prefect to stay in Upper House. Service, food, decor all represent its value.…Aug 14, 2020

The Upper House

from ZAR 6,290
  • Studio 70 Island View Room
  • Studio 70 Harbour View
  • Studio 80 Island View Room
  • Studio 80 Harbour View
  • Suite, Harbor View

What’s around The Upper House

Landmarks

  • In Central & Western District
  • Victoria Harbour - 12 min walk
  • Hong Kong Convention and Exhibition Centre - 18 min walk
  • Lan Kwai Fong - 19 min walk
  • Soho - 23 min walk
  • Hong Kong - Macau Ferry Terminal - 30 min walk
  • Pacific Place - 1 min walk
  • Hong Kong Park - 10 min walk

Getting around

  • Hong Kong International Airport (HKG) - 40 min drive
  • Hong Kong Admiralty Station - 8 min walk
  • Hong Kong Wan Chai Station - 11 min walk
  • Hong Kong Central Station - 15 min walk
  • Hong Kong Station - 19 min walk
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 117 rooms
  • This hotel is arranged over 49 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (HKD 800 per day)

  • Onsite valet parking (HKD 800 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Free bicycles on site
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 1238
  • Conference space size (meters) - 115
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Italian
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Frette Italian sheets
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Salisterra - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

The Upper House is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of Preferred Hotels & Resorts.

The Upper House’s small print

Also known as

  • Upper House
  • The Upper House Hotel
  • The Upper House Hong Kong
  • The Upper House Hotel Hong Kong
  • Upper House Hong Kong
  • Upper House Hotel
  • Upper House Hotel Hong Kong
  • The Upper House Hong Kong
  • The Upper House Hotel Hong Kong
  • The Upper House Hong Kong

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs HKD 800 per day

Valet parking costs HKD 800 per day

Rollaway beds are available for HKD 880.0 per night

Breakfast costs between HKD 250 and HKD 300 per person (approximately)

Airport shuttle service is offered for an extra charge of HKD 1200 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Upper House

  • Does The Upper House offer free cancellation for a full refund?
    Yes, The Upper House does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Upper House?
    This property confirms that guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Upper House?
    Yes. Self parking costs HKD 800 per day. Valet parking costs HKD 800 per day.
  • Are pets allowed at The Upper House?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Upper House?
    You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near The Upper House?
    Yes, Salisterra offers Mediterranean cuisine. Nearby restaurants include Café Gray Deluxe (3-min walk), Lobster Bar and Grill (3-min walk), and The Continental (3-min walk).
  • Is airport shuttle service offered by The Upper House?
    Yes, a shuttle from the airport to the hotel is available. The charge is HKD 1200 per vehicle.
  • What is there to do at The Upper House and nearby?
    Have fun during the warmer months with activities such as cycling. Enjoy amenities like a 24-hour fitness center and a garden.

Recent reviews

Exceptional 9,6 From 97 reviews

Very good 8,0
Nice staycation
Nice and decent hotel but the service was just mediocre. Breakfast was soso too but the room is spacious and love the bathroom
hk1 night trip
Exceptional 10,0
The Upper House has several great things that come to mind when staying at the hotel. 1) great attentive friendly staff (Jess Ma and Rhoda Chan were exceptional), unique modern tasteful clean design, great location on HK Island, excellent fit and finish to the rooms and the quality of every little thing seemed effortless but perfect.
John, us2 night romance trip
Fair 4,0
Food standard dropped a lot. staff is a bit green on reception. Reservation with hotel.com was disconnected. No record on reservations even with conformation number. The names reserved on the hotel.com do not show up correctly on the hotel.com confirmation. Which leads to the hotel cannot check me in and could not find the reservation and asked a lot of questions which gave me an impression that I am a low end guest and come for a bargain deal. It is not just the property management but also hotel.com responsible to make sure I am being looked after well. Your company should look into what happen and review yourself instead of just ask me to review the hotel.
siu wah eddie, hk4 night family trip
Exceptional 10,0
An Awesome Stay, So Sad to Leave...
We stayed 4 nights for Christmas, and it was an amazing and pleasurable stay. The hotel staff led by Renee were amazing, and couldn't do enough for us. The personal touches and attention made our stay memorable and I would definately recommend. We can't wait to return.
Brian Scott, sg4 night trip
Exceptional 10,0
First time
First stay at the Upper House, it was incredible.
Timothy, hk1 night trip
Exceptional 10,0
Must stay here
We had the best time at the Upper House. The entire team, especially Patrick, took great care of us. The service was top-notch. The rooms were incredibly spacious, well-designed, and clean.
Hannah, us2 night family trip
Exceptional 10,0
Overall amazing hotel. Friendly and efficient staff. The room had incredible views. Loved the bathroom
ca1 night family trip
Exceptional 10,0
Spaces rooms, great views, quiet and great location
us2 night romance trip
Exceptional 10,0
Probably the best check in experience I've ever had. Definitely one of the best hotels I ever stayed at. Recommended
us1 night business trip
Exceptional 10,0
Easily THE best hotel I've ever stayed at. It feels highly customized just for you.
KitRit, us1 night business trip

The Upper House