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JW Marriott Hotel Nairobi

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In the heart of Westlands, JW Marriott Hotel Nairobi offers a tranquil oasis with a spa, 4 restaurants, and an outdoor pool. Relax in style on the sun-kissed terrace or stroll through the lush garden. With high-speed wired internet and dry cleaning services available throughout your stay.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Housekeeping (on request)
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Cribs/infant beds available
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Laundry facilities
  • Blackout drapes/curtains
The current price is R3 889
R4 861 total
includes taxes & fees
20 Jun - 21 Jun

Why we love this property

Work and play paradise
This hotel in the business district features 10 meeting rooms and a conference centre. Guests can enjoy spa treatments and relax at the poolside bar.
Culinary wonderland
Four restaurants, 2 bars, and a cafe offer international cuisine and vegan or vegetarian options. Couples can enjoy private dining or in-room champagne service.
Spa sanctuary in nature
A full-service spa with couples rooms awaits in this hotel near a nature reserve. Treatments, sauna, and a garden create the ultimate relaxation haven.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Room, 1 King Bed, City View

Premium bedding, down duvets, memory-foam beds, minibar

Club Room, 1 King Bed, City View

10,0 out of 10
Exceptional
(1 review)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Executive Suite, 1 Bedroom, City View

Premium bedding, down duvets, memory-foam beds, minibar

Executive Suite, 1 Bedroom, City View

  • City view
  • 101 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 1 King Bed

10,0 out of 10
Exceptional
(8 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Junior Suite, 1 Bedroom, Smoking, City View

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite, 1 Bedroom, Smoking, City View

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Apartment, 1 Bedroom, City View

Premium bedding, down duvets, memory-foam beds, minibar

Apartment, 1 Bedroom, City View

  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Apartment, 2 Bedrooms

Premium bedding, down duvets, memory-foam beds, minibar

Apartment, 2 Bedrooms

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Apartment, 3 Bedrooms, City View

Premium bedding, down duvets, memory-foam beds, minibar

Apartment, 3 Bedrooms, City View

  • City view
  • 196 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, down duvets, memory-foam beds, minibar

Club Room, 2 Double Beds, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Standard Room, 2 Double Beds

Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 2 Double Beds

10,0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2

Similar properties

Lobby
Novotel Nairobi Westlands
Spring Valley
  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.4 out of 10, Exceptional, 140 reviews
The price is R2 383
R2 979 total
includes taxes & fees
26 Jun - 27 Jun
Novotel Nairobi Westlands
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About the area

Map
Chiromo Lane, Westlands, Nairobi, 800

What's nearby

  • University of Nairobi - 8 min walk - 0.7 km
  • Nairobi National Museum - 8 min walk - 0.7 km
  • Sarit Centre - 17 min walk - 1.4 km
  • Kenya National Theatre - 20 min walk - 1.7 km
  • Westgate Shopping Mall - 2 min drive - 1.9 km

Getting around

  • Nairobi (WIL-Wilson) - 17 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 29 min drive
  • Syokimau Station - 27 min drive
  • Nairobi Station - 28 min drive
  • Syokimau SGR Railway Station - 28 min drive
  • Airport shuttle

Restaurants

  • ‪Mr. Pang - ‬3 min walk
  • ‪Myna - ‬4 min walk
  • ‪Hashmi Barbeque - ‬4 min walk
  • ‪Mughal Indian Cuisine - ‬1 min walk
  • ‪Cavalli @ The Manor - ‬6 min walk

About this property

JW Marriott Hotel Nairobi

  • JW Marriott Hotel Nairobi is only 4.4 mi (7.1 km) from the airport and offers a shuttle. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Myna, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a rooftop terrace.

At a glance

DONE

Hotel size

    • 366 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site valet parking
    • On-site self-parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Grocery/convenience store
  • Children's games
  • Lifeguard on site

What to do

  • Shopping
  • Safari nearby

Working away

  • 10 meeting rooms
  • Conference center (18299 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2024
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Art gallery on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 50
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Housekeeping on request
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Uses some LED lighting
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Spa by JW has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Myna - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Midi Cafe and Patisserie - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Hudson Bar and Grill - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.
Mughal - This family restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Mr. Pang Sky Bar & Lounge - This fine-dining restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Fees & policies

Parking

  • Self parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses some solar energy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Mobile payment options include: M-Pesa.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Jw Marriott Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel
Jw Marriott Hotel Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel Nairobi

Frequently asked questions

Does JW Marriott Hotel Nairobi offer free cancellation for a full refund?

Yes, JW Marriott Hotel Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Nairobi?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at JW Marriott Hotel Nairobi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JW Marriott Hotel Nairobi?

Yes, there's free valet parking.

What are the check-in and check-out times at JW Marriott Hotel Nairobi?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at JW Marriott Hotel Nairobi?

No, this hotel doesn't have a casino, but Lucky 8 Casino (7-min drive) is nearby.

What is there to do at JW Marriott Hotel Nairobi and nearby?

JW Marriott Hotel Nairobi has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near JW Marriott Hotel Nairobi?

Yes, there are 4 onsite restaurants, featuring international cuisine.

What's the area around JW Marriott Hotel Nairobi like?

JW Marriott Hotel Nairobi is a short 11-minute walk from Nairobi National Museum and 13 minutes' walk from University of Nairobi.

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Reviews

JW Marriott Hotel Nairobi Reviews

9,6

Exceptional

10

Cleanliness

10

Amenities

9,6

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered an extensive selection of both local and international dishes, with many guests praising its freshness. (7 reviews)
  • The pool was nice and well-staffed with attentive staff providing towels or poolside dining. (4 reviews)
  • The hotel has a state-of-the-art fitness center and a great gym. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

This hotel is outstanding. Beautiful rooms, nicely located, and fantastic food.
Justin, 2-night trip
Verified

10/10 Exceptional

JE Marriott Nairobi is the best place to stay at in Nairobi. Affordable luxury coupled with superb service. Their breakfast is also sublime.
Noluthando, 3-night trip
Verified

10/10 Exceptional

Amazing hotel. Pure class to everything. Love the level of soundproofing in the rooms. Great breakfast, good restaurants and the pool area is sweet. Great gym as well
Bård Marsdal, 1-night trip
Verified

10/10 Exceptional

Very safe hotel; akin to Fort Knox! A beautiful property with a gorgeous pool and terrific exercise room. Very friendly staff. Breakfast was fabulous!
neal, 2-night trip
Verified

10/10 Exceptional

Clean room, responsive staff and great amenities
OLUWAKAYODE, 1-night trip
Verified

10/10 Exceptional

Staff were very helpful in all areas (gym, spa, restaurants, reception) and the bed was very comfy.
Thomas, 1-night trip
Verified

10/10 Exceptional

Good hotel. Rooms, service, location is excellent
castro, 1-night trip
Verified

10/10 Exceptional

Good location, great for business
Andrew, 5-night trip
Verified

10/10 Exceptional

Excellent hotel with great service! Staff is very friendly and helpful.
Amit, 3-night trip
Verified

10/10 Exceptional

Very clean and pretty hotel
Chelsea, 1-night trip
Verified

10/10 Exceptional

A truly elegant and beautiful hotel complete w/ numerous amenities, and a staff that is poised to help w/ any reasonable request.
Nairobi skyline from the Marriott
Pool side view
Chicken BLT from the hotel lobby restaurant
Burger meal from the hotel lobby restaurant
Leo, 3-night trip
Verified

10/10 Exceptional

I travel a lot… Spend a lot of time in hotels all around the world… And this is one of the nicest places I’ve ever stayed. Courteous& & attentive staff and an impeccably clean & beautifully arranged layout throughout the hotel. And the breakfast… Not to be missed.!!
DennIs, 1-night trip
Verified

10/10 Exceptional

Clean, nice , new
Jelena, 6-night trip
Verified

10/10 Exceptional

Amazing experience, super friendly staff they know how to make you feel at home. Would definitly come back again in the future.
Thomas, 3-night trip
Verified

10/10 Exceptional

Staff: The staff was amazing! So much so I contacted the front office manager Simone Mwangi and sung the praises of the following outstanding people: - Agatha Francis ( front desk agent) -Kevin ( front desk agent) -Cleophas- server Matrade- Spa -Massi greeters at the entrance -All the staff on the Executive Lounge! The property is well maintained and love the pool & spa
Tamika, 7-night trip
Verified

10/10 Exceptional

From getting out the vehicle to departing the staff was exceptional. Food was of very high standard. Well done Marriot.
Denise, 2-night trip
Verified

10/10 Exceptional

The hotel was brand new and the staff were amazing. We had a beautiful suite.
Jeremy, 2-night trip
Verified

10/10 Exceptional

Lovely rooms, excellent executive lounge service and options, friendly and accomodating staff. Top notch!
Evelyn, 3-night trip
Verified

10/10 Exceptional

Good Job Marriott

This hotel was a true to form classic. They were very attentive and classy. I loved that some of the staff wore the tradition clothes and it added a highlight above all the other highlights. The staff are clearly proud to work there and I was proud to stay there.
Albert, 3-night trip
Verified

10/10 Exceptional

Gorgeous hotel and the courtesy and friendliness of the staff is above the call of duty. For this alone, i highly recommend the hotel. Beyond this, the stylish and functional rooms, the amazing steam and hot sauna, the 5th floor infinity pool, great food options, fantastic location, i could go on and on. Check it!
Andrew, 4-night trip
Verified

10/10 Exceptional

This hotel is practically brand new. It’s a very comfortable and beautifully appointed hotel. Employees gave us attentive and wonderful service always. We also booked massages at the spa and they were fantastic. Wonderful experience all the way around!
Shirley, 4-night trip
Verified

10/10 Exceptional

Quality services! Impeccable customer service! Please keep it up
Umar, 1-night trip
Verified

10/10 Exceptional

A magnificent hotel with stunning views! The room had a well-stocked minibar, was exceptionally clean, and the staff treated everyone with equal warmth and respect. The facilities were top-notch! Special thanks to Jim, who was incredibly helpful and kindly allowed me a late checkout. I highly recommend this place for anyone looking to make unforgettable memories.
Catherine, 1-night trip
Verified

10/10 Exceptional

The brand new JW Marriott Nairobi is one of the best properties I have ever visited. The staff is well trained in customer care. The facilities are impeccable. As it continues to open the rest of the property, this will be the premier property in Kenya. It’s also the tallest hotel in Africa.
Dorika, 2-night trip
Verified

10/10 Exceptional

Wow wow wow , what an amazing hotel . When i tell you luxurious isnt even the word . They went above and beyond to help us book for the safaris and city tour . Beyond happy that i was able to stay here. Dennis you are awesome thank you for everything
Rosmery, 3-night trip