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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Mahekal Beach Front Resort & Spa

4-star4 stars
38 St And The Beach, Playa del Carmen, QROO, 77710, Mexico

4-star beachfront hotel with spa, near Mamitas Beach Club
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • If you want to stay in the nicest spot close to the best amenities this is the #1 option…Apr 29, 2021
  • Spent our 25th Anniv here.Absolutely beautiful place. Grounds and location are well kept.…Apr 11, 2021

Mahekal Beach Front Resort & Spa

from ZAR 4,110
  • Room, Garden View
  • Room, Garden View (Palapa)
  • Room, Ocean View
  • Room, Ocean View (Palapa)
  • Premium Ocean Front
  • Treehouse
  • Treehouse Palapa
  • Mahekal Deal of the day

What’s around Mahekal Beach Front Resort & Spa

Landmarks

  • In Downtown Playa del Carmen
  • Mamitas Beach Club - 1 min walk
  • Quinta Avenida - 4 min walk
  • Playa del Carmen Maritime Terminal - 26 min walk
  • Nuestra Senora del Carmen Catholic Church - 19 min walk
  • Plaza Las Americas - 35 min walk
  • Mario Villanueva Stadium Madrid - 9 min walk
  • Quinta Alegría Shopping Mall - 14 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

  • Offsite parking nearby (USD 7 per day)

  • Street parking available

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Free bicycles on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Number of meeting rooms - 3
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 33
  • Year Built - 1982
  • Designated smoking areas (fines apply)
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • Buffet and à la carte meals, snacks, and local beverages included
  • Basic alcoholic beverages included
  • In-room minibar (some restrictions)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
Lessons/classes/games
  • Pilates
  • Yoga

Entertainment
  • Onsite live performances

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar
  • Room service
  • Gratuities
  • Taxes

Spa

Revive Spa at Mahekal has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.

Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Free bicycles on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the #20 in Mexico, 2021 Travel + Leisure 500.

Mahekal Beach Front Resort & Spa’s small print

Also known as

  • Mahekal
  • Shangri La Caribe Playa Del Carmen
  • Mahekal Front & Spa Del Carmen
  • Mahekal Beach Front Resort Spa
  • Mahekal Beach Front Resort & Spa Hotel
  • Mahekal Beach Front Resort & Spa Playa del Carmen
  • Mahekal Beach Front Resort & Spa Hotel Playa del Carmen
  • Mahekal Beach
  • Mahekal Beach Playa del Carmen
  • Mahekal Beach Resort
  • Mahekal Beach Resort Playa del Carmen
  • Mahekal Resort
  • Mahekal Beach Hotel Playa Del Carmen
  • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
  • Shangri La Caribe Hotel

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the spa tub.

Children under 17 years old are not allowed in the spa without adult supervision.

Guests under 13 years old are not allowed in the spa.

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.

Parties and events are allowed on site.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 100.00 per night

  • Christmas Eve (24 December) Gala Dinner per adult: USD 80.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80
  • New Year's Eve (31 December) Gala Dinner per child: USD 40 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night

Resort fee inclusions:

  • Beach towels
  • Fitness center access
  • Sporting facilities or equipment
  • Bicycle storage
  • Internet access (may be limited)
  • In-room safe

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking is available nearby and costs USD 7 per day

Breakfast costs between USD 12 and USD 40 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 134 per person (roundtrip)

Airport shuttle for children between the ages of 5 and 12 costs USD 134 (roundtrip)

There is a service fee of USD 30 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mahekal Beach Front Resort & Spa

  • Does Mahekal Beach Front Resort & Spa offer free cancellation for a full refund?
    Yes, Mahekal Beach Front Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mahekal Beach Front Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mahekal Beach Front Resort & Spa?
    No, unfortunately, but there's street parking available.
  • Is there a pool at Mahekal Beach Front Resort & Spa?
    Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
  • Are pets allowed at Mahekal Beach Front Resort & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Mahekal Beach Front Resort & Spa?
    You can check in from 3:00 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Mahekal Beach Front Resort & Spa?
    Yes, there are 3 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views. Nearby restaurants include La cueva del Chango (3-min walk), La Piola (4-min walk), and Gluay Maai Thai (4-min walk).
  • Is airport shuttle service offered by Mahekal Beach Front Resort & Spa?
    Yes, an airport shuttle is available. The charge is USD 134 per person roundtrip.
  • What is there to do at Mahekal Beach Front Resort & Spa and nearby?
    Have fun with onsite activities like surfing, beach yoga, and cycling. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Mahekal Beach Front Resort & Spa also has 3 poolside bars and 3 beach bars, as well as a fitness center and a garden.

Recent reviews

Superb 9,0 From 930 reviews

Very good 8,0
Charming & Beautiful
Donna Green, us1 night trip
Exceptional 10,0
We had a wonderful and pleasant stay. It was our second time and can’t wait to go back. Very clean and the staff take great covid precautions (temperature checks, sanitizer, testing, etc). The resort is beautiful and has excellent food. We highly recommend the palapa roof with ocean view. Plus, the resort is right on the beach and the staff are phenomenal. Truly can’t get any better.
us4 night romance trip
Exceptional 10,0
Excellent! Not a lot to improve, great experience, highly recommend.
us3 night family trip
Very good 8,0
Property was beautiful. The rooms were very humid and dark. I would recommend a room facing the ocean. Not all the pools that I was excited for were open probably due to covid restrictions. Staff was very friendly.
Jenice, us3 night romance trip
Exceptional 10,0
The bed was very comfortable, the ambiance of being in the jungle along with some wildlife taking residence within the place, and a beautiful property in general
Patrick, us1 night trip with friends
Exceptional 10,0
Beautiful property and staff! The beach was gorgeous and the rooms comfortable! Loved the food at Fuego!
Javier, us5 night romance trip
Exceptional 10,0
From our room, to staff, to the food, everything was perfect!!
us7 night family trip
Exceptional 10,0
Hidden gem
We loved the location of this resort and the jungle vibe of the place. Got the breakfast + dinner package which was totally worth it because the food is wonderful. The staff couldn’t be friendlier.
Robert, us8 night family trip
Exceptional 10,0
Súper relajado!
Pasamos unos días muy relajados y felices en Mahekal, la atención es muy buena y muy amable, las áreas comunes muy lindas, lleno de vegetación que es algo que nos encanta! Otra cosa que me encanto es que es súper céntrico, todo nos quedaba cerca
LIZA MAYELA, mx3 night trip
Exceptional 10,0
Perfect location with all amenities. Staff was wonderful; drinks to your room and beach. Easy, comfortable stay. Walking distance to 5th Avenue for a day of shopping. Food is great. Recommend a room with a palapa because it allows the sound of the ocean all day and night.
Holly, us3 night family trip

Mahekal Beach Front Resort & Spa