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Mahekal Beach Front Resort & Spa

4.0 star property
4-star beachfront hotel with spa, near Mamitas Beach
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Mahekal Beach Front Resort & Spa

Photo gallery for Mahekal Beach Front Resort & Spa

Exterior
Exterior
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Premium bedding, down duvets, Select Comfort beds, in-room safe
Outdoor wedding area

Overview of Mahekal Beach Front Resort & Spa

9,0

Superb

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Pet-friendly
  • Spa
  • Airport transfer
Map
38 St And The Beach, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Fitness center
  • Free beach club on site
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace

Room options

Mahekal Deal of the Day

  • 21 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

Mahekal Ocean View Palapa

  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Mahekal Ocean View

  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Mahekal Premium Bungalow

  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Mahekal The Oasis

  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Mahekal The Oasis Palapa

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Mahekal Garden View

  • 21 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Mahekal Garden View Palapa

  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 2 min walk
  • Quinta Avenida - 11 min walk
  • Playa del Carmen Maritime Terminal - 26 min walk
  • Mamitas Beach - 1 min drive
  • Central Square - 2 min drive
  • Playacar Golf Club - 7 min drive
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 10 min drive
  • Xplor Theme Park - 11 min drive
  • Xcaret Eco Theme Park - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km
  • Airport shuttle (surcharge)

Restaurants

  • Mamita's Beach Club - 7 min walk
  • Club de la Cerveza - 5 min walk
  • Chela de Playa - 3 min walk
  • La Cueva del Chango - 4 min walk
  • Piola - 4 min walk

About this property

Mahekal Beach Front Resort & Spa

At Mahekal Beach Front Resort & Spa, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be just steps from Playa del Carmen Main Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Serving Mexican cuisine and offering garden views, Cocina is one of 3 restaurants and 3 bars/lounges. Other highlights at this upscale hotel include a beach bar, a fitness center, and a spa tub. Fellow travelers love the overall property condition.

All-inclusive

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Bicycling
Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 90 fee, and antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
  • Guests may be subject to health screenings for COVID-19 at the property.
  • The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 total, up to 20 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Parking

  • Offsite parking within 16 ft (USD 10 per day)
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Scuba diving
  • Shopping
  • Pool table
  • Bicycle tour information
  • Ecotours nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 33 buildings/towers
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Fitness center
  • 4 outdoor pools
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Spa

Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.
Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2021 Travel + Leisure 500.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 120
  • Christmas Eve (24 December) Gala Dinner per child: USD 60 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 120
  • New Year's Eve (31 December) Gala Dinner per child: USD 60 (from 3 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
  • Resort fee inclusions:
    • Beach towels
    • Bicycle storage
    • Fitness center access
    • In-room bottled water
    • In-room safe
    • Internet access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 19 for adults and USD 19 for children
  • Airport shuttle service is offered for an extra charge of USD 302 per person (return)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 5 and 12 costs USD 302 (return)
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 29.75 per accommodation, per night

Parking

  • Parking is available nearby and costs USD 10 per day (16 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa tub, and guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities; masks are required in public areas for unvaccinated guests.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

On-site PCR COVID-19 testing is available for a USD 90 fee, and antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Frequently asked questions

Does Mahekal Beach Front Resort & Spa offer free cancellation for a full refund?
Yes, Mahekal Beach Front Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mahekal Beach Front Resort & Spa?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Mahekal Beach Front Resort & Spa?
Yes, there are 4 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Mahekal Beach Front Resort & Spa?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 20 lbs per pet. There's a charge of USD 29.75 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Mahekal Beach Front Resort & Spa?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Mahekal Beach Front Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 302 per person return.
What are the check-in and check-out times at Mahekal Beach Front Resort & Spa?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Mahekal Beach Front Resort & Spa?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Mahekal Beach Front Resort & Spa and nearby?
Have fun with onsite activities like beach yoga and scuba diving. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Mahekal Beach Front Resort & Spa also has 3 bars, a fitness center, an