Guests
All properties in Setiu, Terengganu, Malaysia

Sutra Beach Resort

3.5-star beachfront hotel with outdoor pool, near Sutra Beach

  • Free buffet breakfast, free WiFi, and free parking
From
ZAR 611

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Sutra Beach Resort
  • Sutra Beach Resort
  • Beach
  • Outdoor Pool
  • Sutra Beach Resort
Sutra Beach Resort. Image 1 of 40.
1 / 40Sutra Beach Resort
Kampung Rhu Tapai, Setiu, 21010, Terengganu, Malaysia
7,2.Good.
  • Location very poor , room was not clean with hair , dirty and toe nails clippings on…

    Feb 16, 2020

  • Very much in need for refurbishing. Not worth the price.The curtain is very dirty,…

    Jan 28, 2020

See all 71 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 120 guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant
  • Outdoor pool
  • Terrace

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • On the beach
  • Sutra Beach - 2 min walk
  • Merang Jetty - 2.9 mi / 4.7 km
  • Institut Teknologi Petroleum - 3.5 mi / 5.6 km
  • Pagar Besi Beach - 5.4 mi / 8.6 km
  • Batu Rakit Mosque - 6.6 mi / 10.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Twin Room, Sea View
  • Deluxe Twin Room with Garden View
  • Standard Twin Room
  • Suite

What’s around

Landmarks

  • On the beach
  • Sutra Beach - 2 min walk
  • Merang Jetty - 2.9 mi / 4.7 km
  • Institut Teknologi Petroleum - 3.5 mi / 5.6 km
  • Pagar Besi Beach - 5.4 mi / 8.6 km
  • Batu Rakit Mosque - 6.6 mi / 10.6 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 27 min drive
map
See on map
Kampung Rhu Tapai, Setiu, 21010, Terengganu, Malaysia

At a glance

Hotel size

  • This hotel has 120 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Snorkeling nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • TV

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Merang Restaurant - This restaurant specializes in international cuisine.

Small print

Also known as

  • Sutra Beach
  • Sutra Beach Resort Hotel Setiu
  • Sutra Beach Resort
  • Sutra Beach Resort Setiu
  • Sutra Beach Setiu
  • Sutra Beach Hotel Terengganu
  • Sutra Beach Resort Terengganu Hotel Marang
  • Sutra Beach Resort Terengganu Marang, Malaysia
  • Sutra Beach Resort Hotel
  • Sutra Beach Resort Setiu

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
    • Fitness facilities
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, Merang Restaurant offers international cuisine. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change).
  • Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
7,2.Good.
  • 8,0.Very good

    Toilet need to be improved. A bit dated. In one of my room, the basin is clogged.

    Wan, 2 night family trip, Jan 24, 2020

    Verified Expedia guest review

  • 6,0.Good

    The property requires some refurbishment & upgrading. The beach is good & clean.

    1 night family trip, Jan 17, 2020

    Verified Expedia guest review

  • 8,0.Very good

    The beach was great and love tye food

    1 night trip, Dec 22, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Love the view

    1 night family trip, Dec 14, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Pemandangannya cantik belatarbelakangkan lautan yang luas mata memandang dengan deruan ombak yang kuat.Swimming pool yang luas sesuai untuk mandi-manda.Firstime masuk bilik ada lipas memang dah standby fumakilla,Lantai dan cadar katil yang berpasir seolah tidak dibersihkan.Channel tv yang teruk sekejap ada sekejap tiada seolah-olah dikontrol siarannya.Breakfast juga kurang sedap dan tidak pelbagai hilang selera hendak makan.datang dari jauh ingatkan hendak makan nasi kerabu @ nasi minyak terengganu tapi dihidang menu yang sama dengan hotel sebelum ini dekat KT.Apapun selama 3 hari 2 malam di hotel yang berbeza merupakan percutian yang indah bagi kami,kerana KT merupakan bandar yang tenang jauh dari kesesakan jimat masa untuk pergi ke sesuatu tempat.Disamping itu,pantai yang menarik untuk dilawati menggamit keinginan untuk datang lagi.

    1 night family trip, Nov 27, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    this hotel is really suitable for those who wanted to spend time at hotel with family and those who love beach so much. this place is suitable for those who would like to organize family day. it is an old hotel but has good maintanence for the room except the toilets are a bit old school. some of the rooms that we booked also had problems with their flush. But they manage to overcome the problems right after we called them. i booked 10 hotels room online for my family day group. everyone was satisfy with the room except for bathrooms for some of them. the room is quite spacious and my expectation was wrong when i entered the room. it was clean n well maintain for an old hotel. but like i said they give fast respond to our complaints. the breakfast was quite good and they have lots of foods. i would like to give extra credit for their pool. they have big and spacious pool for kids and adults. we bought a unicorn float, and variety of floats to play with the kids at the pool. it was superbly fun and everyone enjoy our 2 days 1 night stay.. what made it more fun is that uu can see the beach directly from the poolside. the beach is only 200m away and u can feel the breeze while chilling at the pool. we didnt spend time going out from the hotel since we enjoyed our short stay. we went to one of the restaurant nearby. The restaurant is D'perahu(masakan panas/seafood) like 5 mins away. they serve good food and gave us discounts since we add on more sets for our group..

    1 night family trip, Nov 22, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Good and comfortable

    4 night family trip, Nov 12, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Good service

    1 night trip, Nov 10, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Staff should be more friendly

    1 night family trip, Oct 27, 2019

    Verified Expedia guest review

  • 6,0.Good

    The property is deterioting and require urgent refurbishment and upgrading. The actual does not same as the photos on Expedia page. The landscape is bad, the room is dusty (bad experience for my son which allergic to dust). some furnitures and fitting were not available as in the photos (probably it was not replaced when it was damaged). The beach is good, ala carte food is good.. love the chicken wing and tomyam.

    Hasman, 1 night family trip, Oct 26, 2019

    Verified Expedia guest review

See all 71 reviews