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Mamilla Hotel

Luxury hotel with full-service spa, connected to a shopping center, near Jaffa Gate

  • Free WiFi
From
ZAR 5,772

Property renovations and closures

  • This property is closed from September 18 2020 to March 17 2021 (dates subject to change).

Image gallery

  • Pool
  • Pool
  • Pool
  • Living Room
  • Pool
Pool. Image 1 of 105.
1 / 105Pool
8,8.Fabulous.
  • Room was acceptable. The room was only vacuumed the day we left( after 4 days

    Apr 25, 2019

  • Room was vacuumed once in the whole 5 day stay. Although the staff are pleasant they are…

    Apr 21, 2019

See all 218 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Safe
Convenient
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 194 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Nightclub

What’s around

  • In Jerusalem City Centre
  • Western Wall - 15 min walk
  • Al-Aqsa Mosque - 16 min walk
  • Jaffa Gate - 6 min walk
  • Church of the Holy Sepulchre - 9 min walk
  • Temple Mount - 15 min walk
This property is closed from September 18 2020 to March 17 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio
  • Executive Room
  • Mamilla Suite
  • Residence Suite
  • Family Suite (Mamilla (Conjoined Beds))
  • Presidential Suite (Conjoined Beds)

Location

  • In Jerusalem City Centre
  • Western Wall - 15 min walk
  • Al-Aqsa Mosque - 16 min walk

What’s around

Landmarks

  • In Jerusalem City Centre
  • Western Wall - 15 min walk
  • Al-Aqsa Mosque - 16 min walk
  • Jaffa Gate - 6 min walk
  • Church of the Holy Sepulchre - 9 min walk
  • Temple Mount - 15 min walk
  • Dome of the Rock - 16 min walk
  • Machane Yehuda Market - 17 min walk
  • Mount Zion - 18 min walk

Getting around

  • Ben Gurion Airport (TLV) - 58 min drive
  • Jerusalem (JRS-Malha Railway Station) - 21 min drive
  • Jerusalem Malha Station - 21 min drive
  • Jerusalem Biblical Zoo Station - 22 min drive

At a glance

Hotel size

  • This hotel has 194 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (ILS 50 per day)
  • Onsite valet parking (ILS 50 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Nightclub
  • Health club
  • Spa tub
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3000
  • Conference space size (meters) - 279
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Hebrew
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Akasha Wellbeing Center has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Dining

Rooftop Restaurant - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Mirror Bar - This bar serves dinner and light fare. Open daily.

The Winery - Onsite wine bar. Open select days.

Happy Fish - This restaurant specializes in Mediterranean cuisine. Open daily.

Dining Room - This restaurant serves breakfast, lunch, and dinner. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Segway rental/tour nearby

Awards and affiliations

Mamilla Hotel is listed in the 2010 Condé Nast Traveler Hot List.
The property is a member of the Leading Hotels of the World.

Small print

Also known as

  • Hotel Mamilla
  • Mamilla
  • Mamilla Hotel Hotel
  • Mamilla Hotel Jerusalem
  • Mamilla Hotel Hotel Jerusalem
  • Mamilla Hotel The Leading Hotels of The World
  • Mamilla Hotel Leading Hotels World Jerusalem
  • Mamilla Hotel Jerusalem
  • Mamilla Jerusalem
  • Mamilla Hotel Leading Hotels World
  • Mamilla Leading Hotels World Jerusalem
  • Mamilla Leading Hotels World

Optional extras

Self parking costs ILS 50 per day

Valet parking costs ILS 50 per day

Buffet breakfast is offered for an extra charge of ILS 135 for adults and ILS 135 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • All citizens of Israel may be charged the national value-added tax

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mamilla Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from September 18 2020 to March 17 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs ILS 50 per day. Valet parking costs ILS 50 per day.
  • Yes, there's an indoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine. Nearby restaurants include Cafe Kadosh (4-min walk), Luciana (4-min walk), and Gabriel (4-min walk).
  • Have fun during the warmer months with activities nearby such as cycling. Additional recreation onsite includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Mamilla Hotel also has a nightclub, an indoor pool, and a sauna, as well as a Turkish bath and a garden.
8,8.Fabulous.
  • 8,0.Very good

    כמעט מצוין

    מלון יפיפה, אל היתה בריכה חיצונית היתה יכולה להיות חופשה חלומית

    Keren, 1 night trip, Apr 15, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great hotel!

    Great room, great service and great breakfast.

    1 night family trip, Apr 13, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    One of the WORST "luxury" hotel experiences ever.

    Stay away from this hotel. It is absolutely NOT a luxury hotel, and as others mentioned, insanely overpriced for what it is. Room - quite clean (not spotless...), minimaistic and nice modern design. But - the room is very very small. Also, there are little things - like remote wasn't working... the shower head was clogged so water came out like a hose. . not what you expect in a "luxury" room. reception is manned only sometime. most time we came and needed service there was no one around - we had to scream "hello" for someone to eventually come. Valet parking is even worse - takes more than 30 minutes to get ur car, although the parking lot is right beside the hotel. most hotel staff DO NOT wear masks, and if they do, its either only on their mouth, or covering their neck... unbelievable that even staff don't keep the corona regulation.. even when complaining to the hotel manager on site, he had his mask NOT covering his face. Breakfast is light on variety, half is close. and on saturday its even worse, don't expect a normal coffee for example, or an omelet. The worst of all is customer service - for example, we had to wait 15 minutes in the cold outside waiting for the door to the hotel to be opened for us, when finally someone answered the bell, they blamed US for pressing too much.... We had an altercation because of some insane person who attacked us at the buffet and we were then also treated like crap by the onsite manager ARIEL. never been treated like that.

    2 night family trip, Apr 7, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great stay

    Great service and facilities,very clean,great breakfast.fancy and luxury hotel. Very close to main attractions. Spa and pool are great. The hotel pampered us with nice gifts.

    Sharon, 1 night trip, Apr 5, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Outstanding

    Outstanding perfectly kept beautiful modern hotel. Perfect overwhelming service by each and one of the staff starting from bell boy, security front desk etc.

    michael, 2 night trip, Mar 17, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Hotel Mamila is a super great location, very well quality , clean and hygiene and cool style.

    Erez, 1 night family trip, Sep 10, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    We loved our stay at the Mamilla Hotel.

    Rania (front desk) was amazing. Dining roo is spacious, service is good and friendly. The room is modern and well appointed.

    Gilad, 1 night trip, Sep 9, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    room

    I had expectations for a bigger room

    Shaul, 1 night trip, Sep 2, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    The housekeeping guy entered the room without permission around 7pm while my wife was naked.

    1 night trip, Aug 27, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Sat to Sun for a couple

    The place and the service is amazing. The pool was loud and with huge echo; the twin bed we recieved was a disappointment as well instead of the king size we booked.

    1 night trip, Aug 21, 2020

    Verified Hotels.com guest review

See all 218 reviews