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The Ritz-Carlton New York, Westchester

5-star5 stars
3 Renaissance SquareWhite PlainsNY10601United States of America

Luxury hotel in White Plains with 2 restaurants, spa
    Exceptional9.4
    Vibe
    Awesome vibe
    Comfort
    Rather comfortable
    Service
    Fantastic service
    Value for money
    Value for money could be better
    94See all 94 Hotels.com reviews
    From 644 reviewsTripAdvisor Traveller Rating

    The Ritz-Carlton New York, Westchester

    from ZAR 5,205
    • Room (Guest)
    • Junior Suite
    • Suite, 1 Bedroom
    • Deluxe Room (Premier, Larger Guest room)
    • Guest room, 2 Double
    • Club Room, 2 Double Beds (Guest room)

    At a glance

    Key facts

    Hotel size

    • This hotel has 146 rooms
    • This hotel is arranged over 10 floors

    Arriving/leaving

    • Check-in time 3 PM-1:00 AM
    • Check-out time is noon
    • Express check-in/out

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    Travelling with others

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • WiFi in public areas *

    • WiFi in rooms *

    Transport

    Parking

    • Valet parking *
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • 2 restaurants
    • Bar/lounge
    • 24-hour room service
    • Coffee/tea in a common area
    Things to do
    • Indoor pool
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Golfing nearby
    • Steam room
    Working away
    • Business center
    • Conference space
    • Meeting rooms 5
    Services
    • 24-hour front desk
    • Concierge services
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Multilingual staff
    Facilities
    • Elevator/lift
    • ATM/banking
    • Fireplace in lobby
    Accessibility
    • Accessible bathroom
    • In-room accessibility

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)
    Sleep well
    • Turndown service
    Things to enjoy
    • Separate sitting area
    Freshen up
    • Private bathroom
    • Separate bathtub and shower
    • Free toiletries
    Be entertained
    • Smart TV
    • Netflix
    • Cable/satellite TV channels
    • DVD player
    Stay connected
    • Desk
    • WiFi (surcharge)
    • Phone
    Food and drink
    • Refrigerator (on request)
    • Free bottled water
    More
    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    The Ritz-Carlton Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials.

    The spa is open select days.

    Dining

    BLT Steak - This restaurant specializes in American cuisine and serves dinner only.

    The Lounge - This coffee shop serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

    The Ritz-Carlton New York, Westchester’s small print

    Also known as

    • Ritz-Carlton Westchester
    • Ritz-Carlton Westchester White Plains
    • Westchester Ritz-Carlton
    • Ritz Carlton White Plains
    • Ritz White Plains
    • White Plains Ritz-Carlton

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Optional extras

    Valet parking costs USD 30 per day

    WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

    WiFi is available in public areas for USD 12.95 per day (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around The Ritz-Carlton New York, Westchester

    Landmarks

    • Galleria at White Plains - 7 min walk
    • The Westchester Mall - 11 min walk
    • Pace University Law School - 12 min walk
    • Westchester County Center - 18 min walk
    • Silver Lake Park - 32 min walk
    • Greenburgh Public Library - 2.5 mi / 3.9 km
    • Manhattanville College - 3.3 mi / 5.4 km
    • Greenburgh Nature Center - 4 mi / 6.4 km

    Getting around

    • White Plains, NY (HPN-Westchester County) - 15 min drive
    • New York, NY (LGA-LaGuardia) - 37 min drive
    • Teterboro, NJ (TEB) - 42 min drive
    • New York, NY (JFK-John F. Kennedy Intl.) - 45 min drive
    • White Plains Metro-North Railroad Station - 10 min walk
    • Cos Cob Station - 14 min drive
    • Ossining Station - 21 min drive
    • Valet parking (surcharge)

    Recent reviews

    Exceptional 9.4 From 94 reviews

    The Ritz-Carlton New York, Westchester
    Exceptional10.0
    Great stay!!!
    Although there were some issues at check in, room wasn’t ready and I didn’t get the room upgrade as I was told prior to my stay, I had a great stay. The manager compensated us with out even asking, staff was very helpful. I would definitely stay there again as I had in the past. It was a very busy evening, 2 weddings and New Year’s Eve.
    A Traveller, us1 night family trip
    The Ritz-Carlton New York, Westchester
    Very Good8.0
    A nice hotel with room to improve.
    A first class hotel in comfort and upkeep. Friendly but not overly knowledgeable of some staff. For example, front desk person needs help with a bill and valet person could not speak or understand English. Called for valet- car never arrived. Waited and told "it was coming"- another 15 minutes. Then "coming right up"- waited 5 more minutes. Valet told me he had just gotten the request 3 minutes before. Asked for directions to nearest Bank of America- could not tell me- "new to the hotel". Housekeeping and wait staff in restaurant very nice. My questions: Are restaurant kitchen staff overwhelmed with long times to eat. ? Wait staff overworked. My concerns/ criticisms seem to roll back to management and operations.
    julie, us2 night family trip
    The Ritz-Carlton New York, Westchester
    Exceptional10.0
    You get what you pay for here.
    It's expensive and the hotel is starting to show its age, but the service is excellent, although it could be a little less 'beggy' for tips. I spend a lot every night to have valet service. Don't look at me so longingly when you bring my car. I already paid for this service. There's no exceptional valet service. If you didn't crash my car parking it or bringing it to me, standard is met. Don't stand there, go fetch another car, or whatever. Otherwise it's always a pleasant stay.
    David, us1 night family trip
    The Ritz-Carlton New York, Westchester
    Exceptional10.0
    Beautiful room. Everything was wonderful and the front desk worked with us to accommodate our early check in with no problems. Thank you for the fantastic service guys. Will defined stay again.
    Kristina, us1 night romance trip
    The Ritz-Carlton New York, Westchester
    Good6.0
    Overrated
    I was disapointed in the overall condition at The Ritz-Carlton New York, Westchester. The carpet in the romm was replete with stains as was the bed-skirt. Even the bed comforter had some minor stains. I expected a room at The Ritz-Carlton to be immaculate based upon name alone. I was also disappointed that there was acharge for Wi-Fi. Considering the other costs, I expected Wi-Fi to be a courtesy of the hotel.
    Wintana, us1 night family trip

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    The Ritz-Carlton New York, Westchester

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