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All properties in St. Lucia, KwaZulu-Natal (province), South Africa
1 room, 2 adults

Elephant Lake Hotel

3-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Beach nearby
  • Beach towels
3 Mullett Street, St Lucia, St. Lucia, KwaZulu-Natal, 3936, South Africa

Lakefront hotel with outdoor pool, near St. Lucia Estuary Beach
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Beach nearby
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Amazing place to stay. We were one of the lucky ones to to see a Hippo coming up to the…Feb 12, 2020
  • Very nice stay! The room was great, very nice location, close to some of the most…Sep 30, 2019

Elephant Lake Hotel

from ZAR 999
  • Twin Room, Ground Floor
  • Twin Room, Interleading
  • King Room, Ground Floor
  • King Room, First Floor
  • King Room, Interleading

What’s around Elephant Lake Hotel

Landmarks

  • On the waterfront
  • St. Lucia Estuary Beach - 38 min walk
  • Monzi Golf Club - 10.1 mi / 16.3 km

Getting around

  • King Shaka Intl. Airport (DUR) - 146 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 56 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-8:00 PM
  • Check-out time is 10 AM
  • Express check-out
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Cruise terminal shuttle *

Parking

  • Free self parking

  • Free nearby parking

  • Free RV/bus/truck parking

Offsite

  • Area shuttle *

  • Beach shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Free reception
Things to do
  • Beach shuttle (surcharge)
  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Ecotours on site
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Snorkeling nearby
Working away
  • Conference space
  • Conference space size (feet) - 1399
  • Conference space size (meters) - 130
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2006
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Grab bar - near toilet
Languages Spoken
  • Afrikaans
  • English
  • Zulu

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Things to enjoy
  • Patio
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
More
  • Daily housekeeping
  • In-room safe

Elephant Lake Hotel’s small print

Also known as

  • Elephant Lake Hotel St. Lucia
  • Elephant Lake Hotel Hotel St. Lucia
  • Elephant Lake St. Lucia
  • Elephant Lake Hotel
  • Elephant Lake Hotel Hotel
  • Elephant Lake Hotel St. Lucia

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    Area shuttle and beach shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Elephant Lake Hotel

    • Does Elephant Lake Hotel offer free cancellation for a full refund?
      Yes, Elephant Lake Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Elephant Lake Hotel?
      Yes, there's free self parking.
    • Is there a pool at Elephant Lake Hotel?
      Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Elephant Lake Hotel?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Elephant Lake Hotel?
      You can check in from 2:00 PM to 8:00 PM. Check-out time is 10 AM.
    • Are there restaurants at or near Elephant Lake Hotel?
      Yes, there's an onsite restaurant.
    • Is airport shuttle service offered by Elephant Lake Hotel?
      Yes, an airport shuttle is available.
    • What is there to do near Elephant Lake Hotel?
      Recommended spots to visit include St. Lucia Estuary Beach (2 mi) and Monzi Golf Club (10.1 mi).

    Recent reviews

    Very good 8,2 From 40 reviews

    Good 6,0
    Elephant Lake Hotel
    While the hotel is well situated, our room was not particularly clean. The room/hotel could use some updating. WIFi does not work in the rooms but only in select places.
    Robert, za1 night romance trip
    Exceptional 10,0
    Hippo’s on the lawn.
    Best position in St Lucia. Saw Hippo’s on hotel grounds twice. Gardens and pool area make this one of the best options for a short stay. The rooms, although not huge, were serviced and kept neat and clean. Restaurant food compared with the best you will find in town. Portions were generous, and the service better than expected. Overall good value. Breakfast choices would satisfy most travelers. Wi-fi was slow, but adequate. We stayed in self- catering apartments in St Lucia previously, but this is without a doubt the best option for short stop-over. The highlight of our stay was seeing the hippo up close, grazing right next to the hotel pool.
    Sarel, za3 night romance trip
    Very good 8,0
    Shower in the room wasn't working and we were not informed . Dining set up, not ideal. all else was good
    Thembeka, za1 night family trip
    Exceptional 10,0
    Amazing 2 night stay!
    Elephant Lake hotel is situated perfectly in St.Lucia within walking distance to all restaurants and stores.While the room was comfortable we ould of preferred a queen size bed instead of 2twin beds pushed together. The telephone in the room was not operational meaning we had to keep walking to reception for any assistance. We booked activities through the hotel which were absolutely amazing and we really appreciate the hospitality from the hotel as well as our amazing game drive guide, Sipho. The game drive and sunset boat cruise along the estuary is a must! Breakfast was good.
    Kaveeth, za2 night romance trip
    Very good 8,0
    Only bad thing we left the window open and. Monkey stole my husbands bar of chocolate!
    Nancy, za3 night romance trip
    Exceptional 10,0
    Elephant Lake Visit
    The place is perfect and the service is wonderful.
    Malenhle, za1 night trip
    Very good 8,0
    An overall good experience with no complaints. Everything worked out nice.
    Odd Magne, za7 night romance trip
    Good 6,0
    good 3 star hotel in the middle of town. They could do a lot better with some management inovation etc
    Kimberly, za2 night romance trip
    Very good 8,0
    Great location!
    We loved the location and the lovely gardens overlooking parts of the estuary.The Hotel serves a super breakfast in their airy dining lounge that leads out onto the garden.Upstairs is a great place to kick off your shoes and enjoy a sundowner.All in all good value for money despite a couple of things that need attention -which is par for the course in most accommodation establishments.
    za1 night romance trip
    Very good 8,0
    Good, but upgrade with wifi in rooms.
    Wifi in reception area only is not what you expect of a hotel and can easily be upscaled. Otherwise a nice experience.
    Thore, us1 night trip with friends

    Elephant Lake Hotel

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