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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Hotel Plaza Caribe

3-star3 stars
Calle Pino Mza. 1 Lote. 19 Smza. 23, Cancun, QROO, 77500, Mexico

3-star hotel with outdoor pool, near Cristo Rey Church
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We Did not have hot water. Told the staff and did not solve anything. Other than that it’…Dec 26, 2020
  • The interior of hotel is outstanding , very nice! Room clean, comfortable, and convenient…Dec 17, 2020

Hotel Plaza Caribe

from ZAR 562
  • Superior Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds, Pool View, Executive Level
  • Deluxe Room, 1 King Bed, Executive Level

What’s around Hotel Plaza Caribe

Landmarks

  • In Downtown Cancun
  • Market 28 - 13 min walk
  • Cristo Rey Church - 4 min walk
  • Mercado 23 - 5 min walk
  • Las Palapas Park - 6 min walk
  • Benito Juarez Municipal Building - 6 min walk
  • PlayCity Casino - 11 min walk
  • Séptimo Día Adventist Church - 13 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Free offsite parking nearby

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1981
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 42-inch plasma TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Plaza Caribe’s small print

Also known as

  • Hotel Plaza Caribe
  • Hotel Plaza Caribe Cancun
  • Hotel Plaza Caribe Hotel Cancun
  • Hotel Plaza Caribe Cancun
  • Plaza Caribe
  • Plaza Caribe Cancun
  • Plaza Caribe Hotel
  • Hotel Plaza Caribe Hotel

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

Optional extras

Continental breakfast is offered for an extra charge of MXN 140 for adults and MXN 140 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Plaza Caribe

  • Does Hotel Plaza Caribe offer free cancellation for a full refund?
    Yes, Hotel Plaza Caribe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Plaza Caribe?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Plaza Caribe?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Hotel Plaza Caribe?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Plaza Caribe?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Plaza Caribe?
    You can check in from 3:00 PM - anytime. Check-out time is 1 PM.
  • Are there restaurants at or near Hotel Plaza Caribe?
    Yes, there's an onsite restaurant. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Restaurante Labná (5-min walk), La habichuela Cancun (5-min walk), and Coapenitos (5-min walk).
  • Is there an onsite casino at Hotel Plaza Caribe?
    No, this hotel doesn't have a casino, but PlayCity Casino (11-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
  • What is there to do at Hotel Plaza Caribe and nearby?
    Hotel Plaza Caribe has an outdoor pool and a garden.

Recent reviews

Good 7,8 From 225 reviews

Exceptional 10,0
Excellent stay!
Hotel is across the street from the bus terminal, which is perfect! Was a quiet stay with a nice pool. Food is good in the restaurants and the hotel met all of my travel needs. Everything is close.
Chad, us1 night trip with friends
Exceptional 10,0
Great place
The hotel is across form the ADO bud depot, very nice. quiet area nice as is the staff. Protected parking. Not a tourist party area but great for sleeping. The bar and club closed as is the restaurant, Covid.
chester v, us1 night trip with friends
Exceptional 10,0
Staff was amazing. They do whatever they can to accomodate each guest’s needs. The hotel is in great location in downtown to experience the city outside of the resort hotel zone in Cancun. It became our sanctuary when hurricane delta hit.
us1 night romance trip
Good 6,0
La cama los. Colchones muy deformados y muy duros para mi pareser
Pablo, us2 night romance trip
Very good 8,0
convenient to ADO station
Location was convenient to bus station. It was great for that purpose. Okay as a place to stay for a night but wouldn't stay there expecting a resort
us1 night trip
Poor 2,0
Do not stay there.
I have stayed in some real bad hotels but this one is the worst. Mildew, mold odor in the two rooms I tried, air conditioning could not be controlled, only worked at max, front desk employees very unfriendly, safety chain on door was missing. Stay away.
us1 night trip
Very good 8,0
Original room was unnacceptable but staff willingly relocated us to a much quieter room. Good value for the money and right across the street from main bus terminal. Hotel restaurant has a great cmenu and very reasonable prices. Third time staying here and will stay again .
ca1 night trip
Very good 8,0
Fine jumping off point
You can’t get any closer to the ADO Bus station. Convenient to Mercado 28, and a discount and safe little jungle retreat in the heart of the city.
Richard, us2 night trip
Good 6,0
The hotel was surprisingly quiet. I did not like having a band put on my wrist when I checked in. I took it off and did not use the hotel facilities. I did not feel good about the caged birds.
Martin, us2 night trip
Good 6,0
Nice beds and good water pressure. appealing grounds and a nice pool. However, you better like your roommate as the room is quite cosy (small). Also the most annoying thing was the key card to enter the room would only last a few hours. This happened at least 6 times to two different cards for a 2 day stay.
Will, us2 night trip with friends

Hotel Plaza Caribe