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Hotel Sultán

Photo gallery for Hotel Sultán

Primary image
Outdoor pool, open 9 AM to 7 PM, pool umbrellas, sun loungers
Outdoor pool, open 9 AM to 7 PM, pool umbrellas, sun loungers
In-room safe, desk, soundproofing, bed sheets
View from room

Overview of Hotel Sultán

Hotel Sultán

2.0 star property
Hotel with outdoor pool, near Playa de Muro

7,0/10 Good

4 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Paseo Colon, 147, Santa Margalida, Balearic Islands, 07458
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and pool bar
  • Outdoor pool
  • Bar/lounge
  • Room service
  • Coffee shop/café
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
For families
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry service
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Santa Margalida
  • Playa de Muro - 13 min walk
  • Alcudia Beach - 29 min drive
  • Alcudia Port - 26 min drive
  • Hidropark - 22 min drive
  • Pollensa Port - 35 min drive
  • Formentor Cape - 138 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 64 min drive
  • Sineu St Joan Station - 24 min drive
  • Inca Station - 24 min drive
  • Muro Station - 25 min drive
Map

About this property

Hotel Sultán

Hotel Sultán offers a great location, putting you within a 15-minute walk of Playa de Muro. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/café, or unwind with a drink at the pool bar. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 9:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Scuba diving
  • Windsurfing
  • Pool table
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1971
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Languages spoken

  • Catalan
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night, up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Renovations and closures

The property is closed between October 24 and April 30.

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9 AM to 7 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts major credit cards, mobile payments and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Sultan Santa Margalida
Sultan Santa Margalida
Sultan
Hotel Sultan
Hotel Sultán Hotel
Hotel Sultán Santa Margalida
Hotel Sultán Hotel Santa Margalida

Frequently asked questions

Overall score and ratings

7,0

Good

5,5/10

Cleanliness

8,0/10

Staff & service

5,0/10

Amenities

6,0/10

Property conditions & facilities

6,0/10

Eco-friendliness
Write a review

8/10 Very good

Very friendly staff, and great location. Very close to the beach, and located close to a «shopping»-street with restaurants and souvenier/tourist-shops. The cleanliness was ok, could have been better. Room was ok for the price - was great to have a balcony. Breakfast is very simple, and a bit boring if you have egg-allergies like me. The bread/buns were sometimes quite dry, even when we were there when the breakfast opened. Overrall satisfied with our stay. Perfect for couples that want an affordable stay, close to the beach. Also close to the bus stop (to/from airport or Alcudia).
Teiria, 7-night romance trip
Verified Expedia guest review

6/10 Good

Das Hotel ist für 2 Sterne ok, man darf nur wirklich nicht zu viel erwarten. Beim Frühstück wurde oft erst auf Nachfrage aufgefüllt und das Geschirr und Geschirr war oftmals nicht richtig sauber. Abwechslung suchte man vergebens. Laut Beschreibung sollte es Parkplätze auf dem Hotelgelände geben, diese gibt es nicht! In der Fernbedienung des Fernsehers waren keine Batterien, Schimmel an den Gummidichtungen der Dusche…Für ein paar Tage ist es ok, aber einen längeren Aufenthalt würden wir nicht empfehlen. Das Personal war stets sehr freundlich und hilfsbereit. The hotel is ok for 2 stars, you just really shouldn't expect too much. Breakfast was often only refilled on request and the dishes and cutlery were often not really clean. One looked for variety in vain. According to the description, there should be parking spaces on the hotel premises, these do not exist! There were no batteries in the TV remote control, mold on the rubber seals in the shower... It's ok for a few days, but we wouldn't recommend staying longer. The staff was always very friendly and helpful.
Patricia, 4-night romance trip
Verified Expedia guest review

6/10 Good

Hotelzimmer waren sauber, Frühstück war ok bis auf Service im Frühstückraum.
Manfred, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Super verrassing voor mijn vriendin
Het verblijf was erg prettig. het personeel was vriendelijk. de kamers waren redelijk hygiënisch en ik denk dat het een goed hotel was naar de prijs wat het kost. prijs kwaliteit is heel erg hoog in het hotel. Ik was er om mijn vriendin die aan het werk was in mallorca te verrassen en dat is gelukt met zijn 2en een heerlijk verblijf in het hotel gehad. Dankjewel!
Verified Ebookers guest review