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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Hotel Francisco I

2-star2 stars
Calle Arenal, 15, Madrid, Madrid, 28013, Spain

Beaux Arts hotel within walking distance of Plaza Mayor
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • I was booked for May 2020 which the hotel is closed; however with multiple attempts, the…Jul 29, 2020
  • We stayed in room 205. Spacious with three small balconies. The entire hotel is beautiful…Mar 23, 2020

Hotel Francisco I

from ZAR 1,167
  • Single Room
  • Double Room
  • Triple Room
  • Superior Double Room
  • Room, Terrace
  • Family Suite

What’s around Hotel Francisco I


  • In Centro
  • Puerta del Sol - 3 min walk
  • Plaza Mayor - 4 min walk
  • Gran Via Street - 5 min walk
  • Royal Palace of Madrid - 6 min walk
  • Thyssen-Bornemisza National Museum - 15 min walk
  • Madrid Rio - 19 min walk
  • Prado Museum - 19 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive
  • Madrid Principe Pio Station - 19 min walk
  • Madrid Recoletos Station - 22 min walk
  • Madrid Atocha Station - 27 min walk
  • Opera Station - 3 min walk
  • Sol Station - 5 min walk
  • Callao Station - 5 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 79 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3:00 PM-1:30 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • No parking

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Room service (during limited hours)
Working away
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Hotel Francisco I’s small print

Also known as

  • Francisco Hotel
  • Hotel Francisco I Hotel
  • Hotel Francisco I Madrid
  • Hotel Francisco I Hotel Madrid
  • Francisco I
  • Francisco I Madrid
  • Hotel Francisco
  • Hotel Francisco I
  • Hotel Francisco I Madrid
  • Francisco i Hotel
  • Francisco i Madrid


This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for EUR 40 per day

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 18 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (one-way, Maximum occupancy 6)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Francisco I

  • Does Hotel Francisco I offer free cancellation for a full refund?
    Yes, Hotel Francisco I does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Francisco I?
    No, unfortunately, but there's discounted parking nearby.
  • Are pets allowed at Hotel Francisco I?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Francisco I?
    You can check in from 3:00 PM to 1:30 AM. Check-out time is noon.
  • Are there restaurants at or near Hotel Francisco I?
    Yes. Nearby restaurants include Los Artesanos 1902 (1-min walk), La casa gallega ресторан Эдуарда (1-min walk), and Taquería Mi Ciudad (1-min walk).
  • Is airport shuttle service offered by Hotel Francisco I?
    Yes, an airport shuttle is available. The charge is EUR 55 per vehicle one-way.

Recent reviews

Superb 9,2 From 601 reviews

Very good 8,0
Very convenient location
Older hotel that received a big hipsterization in order to compete. Location can't be beat; just few blocks from the Opera Metro station, an easy walk to Plaza Mayor, and a decent enough tapas restaurant next door if you don't want to look around. On a mostly car-free street, though more of a corporate chain vibe than what most folks come to Madrid for. Rooms, as might be expected from what was an old hotel, are large and weirdly shaped, and ours had no windows other than looking into a shaft or the hotel itself (though again, it's been updated so you have all of the modern amenities in a hip sort of vibe). There's a funky lobby with a little happy hour for the guests, but this isn't the sort of place you stay if you need tons of handholding from the staff. I'd definitely stay again if the price were right. Nick in Palm Springs
us1 night trip
Very good 8,0
Great location, lovely and clean
The Hotel is in a perfect location. Plenty on your doorstep or a short walk. The room was spotless and a very comfortable bed with lovely linen. The shower was disappointing, not very hot and poor pressure but we only stayed 2 nights so not really a problem. There's a safe and small fridge in the room which are both an added bonus. We booked the airport transfer and were really pleased we did. Friendly drivers and lovely cars, we loved the bottled water in the car too. The downside was on checking in we were told the breakfast was complementary but on checking out were asked to pay €30. The breakfast was okay, coffee from the machine was mainly froth and the croissants were hard but everything else was okay. Highly recommend a trip to Madrid, such a lovely city.
Elizabeth, gb1 night trip with friends
Good 6,0
I was somewhat disappointed in this hotel.
Lawrence, us3 night trip
Very good 8,0
Nice but room a right fit.
Very modern, clean hotel. Nice bath, bedding. Good central location. Only drawback was small size of room; rather tight quarters.
Robert, us3 night trip
Very good 8,0
Great location, clean and comfortable. The only thing I would suggest to the hotel is put more than 2 packs of shampoo and shower gel. We take shower at night and in the morning and we have to ask for extra shampoo and shower gel for both nights.
Wei-Hung, gb2 night trip with friends
Very good 8,0
Enjoyed being a part of Madrid
The front desk staff were very helpful and courteous. The room was very clean and overlooked the street which runs in front of the hotel. Since Madrid doesn’t seem to sleep, I was thankful that I travel with ear plugs and had an extra pair for my husband. As a result, we were able to sleep through the street noise. Our room was very compact but the space was fine for our needs. The bathroom areas are very open. It was pointed out by the gentleman who brought our luggage to the room that on the first floor there are additional bathrooms and a conference room should we feel like we needed more space. We appreciated the information and used the conference room to organize final details of our trip and even sat at the chairs by the window and sipped wine as we watched the people wander by one evening before we went out for dinner. We found the location perfect for the places we wanted to visit and had no trouble walking to everything. We felt safe and loved being in the “middle” of things.
Margaret, us5 night trip
Exceptional 10,0
Fazle A, us1 night business trip
Exceptional 10,0
Excelent location and staff, rooms very nice
Excelente location, staff and rooms
Miguel, us3 night trip
Exceptional 10,0
Hotel at the epicenter of chocolate con churros!
I can only give the highest rating to this hotel. The location, condition but especially the personnel were of the highest caliber. I will return to this hotel during my next trip to Madrid, if it is available. I highly recommend it.
Juan, us5 night business trip
Exceptional 10,0
Perfect hotel in the heart of the city!
The location of the hotel is perfect! Centrally located in between Puerta del Sol and the Opera in a mostly pedestrian street filled with restaurants and shops. The hotel is kind of a boutique hotel very nicely decorated and really clean. The rooms are decent size with very comfortable beds and a large and modern bathroom. Would stay here again in a heartbeat!
Rodrigo, us4 night trip

Hotel Francisco I

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