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1 room, 2 adults

Hotel Hayk

3-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Frankenwerft 9CologneNW50667Germany

Riverfront hotel with bar/lounge, near Haymarket
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Good7.0
Location
Great location
Service
Fantastic service
Room
Room is all right
Amenities
Amenities are not the best
67See all 67 Hotels.com reviews
From 116 reviewsTripAdvisor Traveller Rating

Hotel Hayk

from ZAR 1,175
  • Double Room
  • Standard Apartment (for 5 persons)
  • Standard Apartment (for 6 persons)
  • Standard Apartment (for 4 persons)
  • Standard Apartment (for 3 persons)

What’s around Hotel Hayk

Top spots nearby

Recommended by this property

  • Haymarket (2-minute walk)
  • Chocolate Museum (6-minute walk)
  • Cologne Cathedral (6-minute walk)
  • Cologne Trade Fair Grounds (8-minute walk)
  • LANXESS Arena (12-minute walk)

Getting around

  • Cologne (CGN-Cologne - Bonn) - 13 min drive
  • Duesseldorf (DUS-Duesseldorf Intl.) - 44 min drive
  • Cologne Central Station - 10 min walk
  • Cologne Messe-Deutz Station - 19 min walk
  • Cologne Hansaring Station - 23 min walk
  • Heumarkt U-Bahn - 4 min walk
  • Deutzer Freiheit U-Bahn - 14 min walk
  • Neumarkt U-Bahn - 15 min walk
  • Onsite parking not available

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11:30 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi in rooms *

Transport

Parking

  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
Things to do
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 1770
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping

Hotel Hayk’s small print

Also known as

  • Hayk Cologne
  • Hotel Hayk
  • Hotel Hayk Cologne

Policies

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. Contact the office using the information on the reservation confirmation received after booking.
Some apartments are located in a separate building approximately 150 meters away from the property. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

Optional extras

Rollaway beds are available for EUR 28.0 per night

Buffet breakfast is offered for an extra charge of EUR 8,50 for adults and EUR 5 for children (approximately)

Cribs/Infant beds are available for EUR 8.0 per night

WiFi is available in guestrooms for EUR 2.50 per 24-hour period (rates may vary)

WiFi is available in public areas for EUR 2.50 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for EUR 5 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.0 From 67 reviews

Hotel Hayk
Exceptional10.0
Fantastic, quaint hotel with friendly staff
Fantastic little hotel, the staff were very friendly, nothing was too much trouble, the breakfast was lovely and the room was spotless. The room was very spacious and the Rheine view was excellent. It was right near the main area for bars and restaurants but not noisy at night time, the Rheine ferry docks right outside and the lindt chocolate factory was a few mins walk. If we go back to Cologne them this would definitely be our first choice of place to stay.
Tracey, gb3 night trip
Hotel Hayk
Exceptional10.0
Hotel Hayk
The apartment was bigger than we thought and fit our family of 5 beautifully. The apartment was clean and the beds were very comfortable so we all got a great nights sleep. The hotel was very accommodating to us and helped us in various ways that made our stay less stressful and more relaxing. It is a great location, right off the Rhine River and central to the Chocolate Museum (which the kids loved) and the Cathedral. We were only in Köln for 24 hours, but it was a wonderful stop on our journey! We would definitely recommend this hotel and we would 100% stay there again. Thanks you Hotel Hayl for a wonderful experience.
Sara, ie1 night trip
Hotel Hayk
Exceptional10.0
Perfect location
We were in Cologne during the heat wave. It was quite warm without AC but to be expected in Europe. Great location and super friendly staff!!
jennifer, us2 night trip
Hotel Hayk
Poor2.0
Run away from this place!
Hotels.com should remove this hotel from the site. Given the pictures and description, this is classic false advertising. Upon check-in, we were directed to an annex building, about a block away. The building was under construction (which went on until 2:30 am) and the exterior hallway we had to enter from reeked of pee. We booked an apartment for 6 people, and were given one key. If one person went out with a key, they had to lock everyone else either in or out of the room and annex building. None of the included appliances were operational...rendering the "apartment" concept moot. Shower fluctuated between scalding hot and ice cold without warning. Beds squeaked and rattled every time someone moved. No wi-fi. When we asked the front desk attendant about it he was rude, telling us there was a problem with our phones rather than their wifi. Rooms not as pictured, rude staff, worst place I have ever stayed through hotels.com.
christina, us1 night trip
Hotel Hayk
Very Good8.0
OK but needs thought, won’t suit everyone.
Hotel receptionist put my card payment through in £ not € so I got rubbish rate and paid commission. He didn’t seem to understand that I should choose so not impressed. Also has no lift and very steep wooden spiral stairs not great for lugging luggage up and down. No WiFi in rooms either.
Timothy, gb1 night trip

See all reviews

Hotel Hayk

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