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All properties in Cardiff, Wales, United Kingdom

Citrus Hotel Cardiff by Compass Hospitality

3-star3 stars
Bute Terrace, Cardiff, Wales, CF10 2FE, United Kingdom

City-center hotel, steps from Cardiff Motorpoint Arena
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1 793 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Location
Great location
WiFi
Good internet service
Room
Room is all right

Citrus Hotel Cardiff by Compass Hospitality

from ZAR 898
  • Standard Double Room
  • Standard Twin Room
  • Family Room
  • Triple Room
  • (Top Floors) Deluxe King room with City view
  • (Top Floors) Deluxe Twin room with City view

What’s around Citrus Hotel Cardiff by Compass Hospitality

Top spots nearby

Recommended by this property

  • Cardiff Motorpoint Arena (2-minute walk)
  • Cardiff Metropolitan Cathedral of St David (2-minute walk)
  • Capitol Shopping Centre (5-minute walk)
  • St. David's Hall (5-minute walk)
  • St. John the Baptist Church (5-minute walk)
  • St. David's (5-minute walk)
  • Cardiff Castle (6-minute walk)
  • Principality Stadium (6-minute walk)

Getting around

  • Bristol (BRS-Bristol Intl.) - 55 min drive
  • Cardiff Queen Street Station - 6 min walk
  • Cardiff Central Station - 7 min walk
  • Cathays Station - 18 min walk

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
Services
  • 24-hour front desk
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1960
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Citrus Hotel Cardiff by Compass Hospitality’s small print

Also known as

  • Big Sleep Cardiff
  • Big Sleep Hotel Cardiff Compass Hospitality
  • Big Sleep Compass Hospitality
  • Citrus Hotel Cardiff Compass Hospitality
  • Big Sleep Hotel Cardiff
  • Big Cardiff Hotel Sleep
  • The Big Sleep Hotel Cardiff, Wales
  • Big Hotel Sleep
  • Citrus Cardiff Compass Hospitality
  • Big Sleep Cardiff Compass Hospitality
  • The Big Sleep Hotel Cardiff By Compass Hospitality Wales

Policies

Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Self parking costs GBP 8.00 per night

English breakfast is offered for an extra charge of GBP 7.95 for adults and GBP 7.95 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7,8 From 169 reviews

Good 6,0
Good location and room, but food was average
There was 3 of us on a girl's weekend for2 nights. It was easy to find though if you are driving be warned that the car park is quite tight. Everything was fine with checkin and the room was very spacious. We had only been given less than half a roll of toilet paper but when I asked for more at reception they quickly provided it. The breakfast was average at best and given the price of it I would recommend not buying breakfast there and going elsewhere. Which will not be difficult as it is very central
gb2 night trip with friends
Exceptional 10,0
Very nice shame we couldn't open windows
Nigel, gb1 night trip
Good 6,0
Citrus Cardiff
Stayed in Cardiff, This hotel is right on the door for all the shops / bar's and restaurant's. The room was ok but the beds were hard not good for the old back and the breakfast which was very good choice was let down by being slightly warm it only carries a 2 star food rating. Overall it's in a great location and the staff were very friendly a little bit of work in some areas and it would be a perfect little gem
John, gb5 night romance trip
Poor 2,0
Had to book another hotel it was that bad
We had booked 2 nights with the citrus but could only last one. We ended up booking our remaining night in the park inn by radisson across the road. When my pregnant wife and 9year old arrived at reception and i parked the car they were met with a number of very drunk ladies on a hen night. Who had been told they could smoke inside the hotel aslong as they stood by the front doors. The man at reception was shouting and swearing which was completely unprofessional. We went up to the room and one thin people should be aware of is that the windows do not open and there is no aircon (this weekend is the hottest in wales on record) so the room was roasting and had a stale Body odour and stale smoke smell too it. They had provided 2 fans to try and cool things off but that didnt help the smell. A piece of the suspended ceiling then fell to the floor as it was held in with 1 nail. I took this too reception and was told the people upstairs must be having a party and that was it. You will see from the photos to bathroom was filthy, their was an oil leak in the towel radiator. No desire from staff to assist as more interest having a laugh with anyone who appeared to walk in drunk. This may be a brilliant hotel for those having a night out but it is not a family hotel at all and is in dire need of aircon and a refurb.
gb2 night family trip
Poor 2,0
Staff nice enough. Breakfast pathetic and chaotic. Rooms awful. Basic, airless, can't see out of windows let alone open them. No reading light. Just a very depressing environment.
gbOther trip

Citrus Hotel Cardiff by Compass Hospitality

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