Mercure Belgrade Excelsior

Photo gallery for Mercure Belgrade Excelsior

Primary image
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Overview of Mercure Belgrade Excelsior

VIP Access
UNESCO Sustainable Travel Pledge

Mercure Belgrade Excelsior

4.0 star property
4-star hotel in Vracar with restaurant and bar/lounge

8,8/10 Fabulous

164 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bar
Map
Kneza Miloša 5, Belgrade, 11000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Business center
  • Airport shuttle
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Library
  • Computer station
  • Front desk safe
For families
  • Free cribs/infant beds
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Vracar
  • Knez Mihailova Street - 6 min drive

Getting around

  • Nikola Tesla Airport (BEG) - 25 min drive
  • Belgrade Centre Railway Station - 10 min drive
  • Belgrade Dunav Station - 28 min walk
  • Airport shuttle (surcharge)

About this property

Mercure Belgrade Excelsior

Mercure Belgrade Excelsior offers an airport shuttle (available 24 hours) for RSD 4100.00 per vehicle one-way. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Ivo, which serves international cuisine. The helpful staff and location get great marks from fellow travelers.

Languages

Croatian, English, French, German, Italian, Russian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 656 ft (RSD 1500 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Toys

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1921
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Languages

  • Croatian
  • English
  • French
  • German
  • Italian
  • Russian
  • Serbian
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Slippers

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Guidebooks/recommendations

Special features

Dining

Ivo - This restaurant specializes in international cuisine.
Ivo - Onsite bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: RSD 160 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of RSD 1300 per person (approximately)
  • Airport shuttle service is offered for an extra charge of RSD 4100.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for RSD 2500.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of RSD 3000 per pet, per night

Parking

  • Parking is available nearby and costs RSD 1500 per day (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Mercure Belgrade Excelsior Opening September 2017 Hotel
Mercure Excelsior Opening September 2017 Hotel
Mercure Belgrade Excelsior Opening September 2017
Mercure Excelsior Opening September 2017
Mercure Belgrade Excelsior Hotel
Mercure Excelsior Hotel
Mercure Excelsior
Mercure Belgrade Excelsior (Opening September 2017)
Mercure Belgrade Excelsior Hotel
Mercure Belgrade Excelsior Belgrade
Mercure Belgrade Excelsior Hotel Belgrade

Frequently asked questions

Overall score and ratings

8,8

Fabulous

8,8/10

Cleanliness

9,0/10

Staff & service

8,6/10

Amenities

8,4/10

Property conditions & facilities

8,8/10

Eco-friendliness

10/10 Exceptional

James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The place to stay!
Excellent customer service from all staff! Fast check in and check out. Great food. Walking distance to main sights.
Mark, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

1. we didnt get wine as promissed at the reservation as a Silver Exclusives As a valued Silver member, you’ll also get: 1 Free bottle of sparkling wine per stay. 2. i payed tax at the hotel. the price at the order was include tax.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel within the city center. No parking possibilities. Breakfast small but ok.
Patrick, 2-night trip
Verified Expedia guest review

8/10 Very good

6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

15-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Très bon hôtel
Très bon hotel. Accueil très chaleureux. Chambres spacieuses et confortables. Excellent restaurant. Bonne situation
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Priti, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderfu
Wonderful stay - Marko was a gracious host!
Terry, 4-night trip
Verified Hotels.com guest review