Skip to main content.
All properties in Mission Beach, Queensland, Australia
1 room, 2 adults

Castaways Resort & Spa Mission Beach

4-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
2 Pacific Parade, Mission Beach, QLD, 4852, Australia

Beachfront hotel in Mission Beach with spa and restaurant
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Queensland may have travel restrictions in place due to COVID-19. 

  • Stay here for the view only. We were given one of only six rooms without a balcony and…Oct 8, 2020
  • Location is nice. Rooms are outdated and not cleaned properly.Oct 2, 2020

Castaways Resort & Spa Mission Beach

from ZAR 2,318
  • Beachfront Resort Room
  • Beachfront Hotel Room
  • Beachfront Two Bedroom Spa Apartment
  • Beachfront Coral Sea Resort Room
  • Beachfront Family Room
  • Beachfront 2 Bedroom Apartment
  • Beachfront Island Spa Suite
  • Beachside House

What’s around Castaways Resort & Spa Mission Beach

Landmarks

  • On the beach
  • Mission Beach - 3 min walk
  • Clump Mountain National Park - 10 min walk
  • Mission Beach Community Arts Centre - 20 min walk
  • Djiru National Park - 27 min walk
  • Djiru National Park - 27 min walk
  • Lot 66 Nature Reserve - 40 min walk
  • Cassowary Connection Nature Refuge - 40 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 113 min drive
  • Tully Station - 24 min drive
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 7:00 AM-7 PM
  • Check-out time is 10 AM
  • Express check-out

Restrictions related to your trip

  • Queensland may have travel restrictions in place due to COVID-19.
The front desk is open daily from 7 AM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Train station shuttle from 7:00 AM to 6:00 PM*

Parking

  • Free covered onsite self parking

  • Free onsite RV/bus/truck parking

  • Wheelchair-accessible parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
Working away
  • Conference space
  • Conference space size (feet) - 161
  • Conference space size (meters) - 15
  • One meeting room
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1987
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Drift Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Dining

BUKO Restaurant - This restaurant is located by the pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Recreation

On Site

  • Fitness facilities

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby

Castaways Resort & Spa Mission Beach’s small print

Also known as

  • Castaways Mission Beach
  • Castaways & Mission Mission
  • Castaways Resort & Spa Mission Beach Hotel
  • Castaways Resort & Spa Mission Beach Mission Beach
  • Castaways Resort & Spa Mission Beach Hotel Mission Beach
  • Castaways Mission Beach Resort
  • Castaways Resort Mission Beach
  • Mission Beach Castaways
  • Mission Beach Castaways Resort
  • Castaways Hotel On Mission Beach
  • Castaways Resort & Spa Mission Beach Hotel Mission Beach
  • Castaways Resort And Spa Mission Beach
  • Castaways Resort On Mission Beach

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Guests under 18 years old are not allowed in the spa.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for AUD 25.00 per day

Breakfast costs between AUD 10 and AUD 35 for adults, and AUD 10 and AUD 35 for children (approximately)

Cribs/Infant beds are available for AUD 10.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Castaways Resort & Spa Mission Beach

  • Does Castaways Resort & Spa Mission Beach offer free cancellation for a full refund?
    Yes, Castaways Resort & Spa Mission Beach does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Castaways Resort & Spa Mission Beach?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Castaways Resort & Spa Mission Beach?
    Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Is there a pool at Castaways Resort & Spa Mission Beach?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Castaways Resort & Spa Mission Beach?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Castaways Resort & Spa Mission Beach?
    You can check in from 7:00 AM - 7 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Castaways Resort & Spa Mission Beach?
    Yes, BUKO Restaurant offers alfresco dining and ocean views. Nearby restaurants include The Garage Bar (6-min walk), Pepper Vine (7-min walk), and Shanti Cafe (7-min walk).
  • What is there to do at Castaways Resort & Spa Mission Beach and nearby?
    Have fun with activities like hiking, rafting, and scuba diving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Castaways Resort & Spa Mission Beach also has a fitness center and spa services, as well as a garden.

Recent reviews

Good 7,6 From 149 reviews

Very good 8,0
Great location on beach Safe quiet area Great breakfasts Rooms spacious. Loved daybed
Dave, au3 night family trip
Good 6,0
We stayed on the first floor, it was very noisey as you could here those in the rooms above, heavily walking and the kids running.
Sue, au1 night family trip
Very good 8,0
The location spot was really nice with a great view - the food was overpriced for basic meal so it was better to eat out for breakfast. There’s a lot of kids - so if you want a romantic getaway it’s not the location - lucky for us it was a weekend trip out of town
au2 night romance trip
Exceptional 10,0
Friendly staff and great coffee
Castaways alway has comfy beds, delicious food, awesome atmosphere, friendly staff and great coffee.
Peter, au1 night trip
Exceptional 10,0
Castaways, great hotel!
Great location, unfortunately raining for our 2 night stay, so didn't swim in pool or ocean.But staff lovely, coral seaview room very comfortable -modern , quality pillows!restaurant had good food also. Close walking distance to small town- cafes, bars n local pub. Locals very friendly, recommend Blues Cafe n Bar Entertainment on some a afternoons!
Jo, au2 night trip
Good 6,0
Underwhelming.
We didn't find staff helpful until we complained and then the attitude lifted. The whole resort is getting tired and in need of a refresh. The restaurant was underwhelming, the $44 seafood linguine completely tasteless. Just not good enough.
Genevieve .D., au3 night trip
Fair 4,0
No room cleaning service
The room is extremely dated and bathroom floor becomes very wet after shower. The worse thing is there's no daily room clean supposedly due to COVID restriction and this was mentioned in the check-in "welcome" letter. It stated if we wanted room cleaning it should be requested. When we requested it, we were told that we paid "expedia" rate (booked via Hotels.com) and no room cleaning is included with discounted rate. There's no mention on Hotels.com (or on the Castaways website) that if you don't pay full fee, you don't get room cleaning. I think Castaways has really gone to extreme cost cutting and using COVID as an excuse. Will not recommend, will not return.
Phoebe, au2 night trip
Very good 8,0
Beautiful beach. Amazing pool and view from our room. The restaurant is spectacular! The room we stayed was ok but needs some maintenance. The A/C was moulded.
Barbara, au3 night family trip
Good 6,0
Magic location of complex right on the waterfront. You could sleep with the doors open & hear the waves. Bedrooms had no screens to keep out insects. A concern re insects and security. Even in rooms above ground level you had no security as balcony was only divided from neighbouring rooms by a 3 foot high glass panel. Sitting on the balcony in the morning you could see the people from the room next to you reflected in the glass balcony rail. We had a coral sea room (Room 215) with largish balcony which was lovely with a day bed, 2 chairs and table to sit at. The balcony and motel room are suffering from the ocean climate & the need for ongoing maintenance. Timber on balcony needs treatment to stop it rotting, bolts/screws on day bed are all rusting & timber swelling. In bedroom & bathroom paint was bubbling and cracked on the ceiling & door frame in the bathroom was bubbling & rusty. You are paying a lot of money ($269 for 1 night) for a small motel room that looks stylish for a photo but is in need of maintenance. The bed was really good - firm and not saggy in the middle. There was a foam flip out divan in the bedroom that was a waste of time as it was too low to sit on. This cheapened the entire room & left only 1 kitchen chair to sit on. 2nd person had to sit on the bed. (Raining on and off when we stayed so sitting on the balcony in the evening was not an option. Pools weren't heated. 1 night stay was ok for experience & location. Easy walk to village & dining options
Helena, au1 night romance trip
Exceptional 10,0
Loved the water front aspect. Pool was stunning but very shaded in the arvo, which meant it was cold. It would be beautiful in the warmer months.
Adelaide, au1 night family trip

Castaways Resort & Spa Mission Beach