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All properties in Santiago, Santiago Metropolitan Region, Chile

W Santiago

5-star ski-in/ski-out hotel with outdoor pool, near Costanera Center

  • Free WiFi
From
ZAR 2,387

Property renovations and closures

  • This property is closed from March 25 2020 to December 1 2020 (dates subject to change).

Image gallery

  • Pool
  • Pool
  • Bathroom
  • Bathroom
  • Pool
Pool. Image 1 of 63.
1 / 63Pool
8,8.Fabulous.
  • Great location, very friendly and helpful staff. Great view.

    Mar 18, 2021

  • The most remarkable thing about the stay here was the customer service. The staff was…

    Dec 27, 2020

See all 136 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Safe
Walkable
Convenient
Quiet
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 196 smoke-free guestrooms
  • Daily housekeeping
  • Ski-in/ski-out access
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Nightclub

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • Costanera Center - 11 min walk
  • Peru Plaza - 1 min walk
  • Los Leones Golf Club - 9 min walk
  • Uruguay Park - 11 min walk
  • Gran Torre Santiago - 13 min walk
  • Bicentennial Park - 15 min walk
This property is closed from March 25 2020 to December 1 2020 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking, City View (Wonderful Room)
  • Room, 2 Double Beds, Non Smoking, City View (Wonderful Room)
  • Cool Corner Room, Room, 1 King Bed, City View, Corner
  • Spectacular Room, Room, 1 King Bed, Balcony, City View
  • Spectacular Room, Room, 2 Double Beds, Balcony, City View
  • Fantastic Room, Suite, 1 King Bed, Non Smoking, City View
  • Marvelous Room, Suite, 1 King Bed, Balcony, City View
  • Wow Suite, Suite, 1 King Bed, Non Smoking, City View
  • Wow Suite, Suite, 1 King Bed, Balcony, City View

Location

  • Costanera Center - 11 min walk
  • Peru Plaza - 1 min walk
  • Los Leones Golf Club - 9 min walk

What’s around

Landmarks

  • Costanera Center - 11 min walk
  • Peru Plaza - 1 min walk
  • Los Leones Golf Club - 9 min walk
  • Uruguay Park - 11 min walk
  • Gran Torre Santiago - 13 min walk
  • Bicentennial Park - 15 min walk
  • Sculpture Park - 22 min walk
  • Santiago Cable Car: Oasis Station - 29 min walk
  • Sernatur - 29 min walk
  • Municipal Market of Providencia - 31 min walk
  • Clinica Santa Maria - 2.5 mi / 4 km

Getting around

  • Arturo Merino Benitez Airport (SCL) - 33 min drive
  • Santiago Central Station - 27 min drive
  • El Golf Station - 6 min walk
  • Tobalaba Station - 8 min walk
  • Alcantara Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 2 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (CLP 20000 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Rooftop terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Washer/dryer

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch plasma TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Karai - Onsite restaurant.

NoSo - This restaurant specializes in French cuisine. Open daily.

Terraza - This restaurant specializes in local cuisine. Open daily.

Red2One - Onsite rooftop bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Fitness classes on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Small print

Also known as

  • Santiago W
  • W Santiago Hotel Santiago
  • W Hotel Santiago
  • W Santiago
  • w Santiago Hotel Santiago
  • Hotel W Santiago
  • W Santiago Hotel
  • W Santiago Santiago

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CLP 20000 per day

Rollaway beds are available for an additional charge

Breakfast costs between CLP 18000 and CLP 18000 per person (approximately)

Pets are allowed for an extra charge of CLP 18000 per accommodation, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of CLP 42000 per vehicle (one way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Pet deposit: CLP 72000 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, W Santiago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from March 25 2020 to December 1 2020 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CLP 20000 per day.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. There's a charge of CLP 18000 per accommodation, per day, and there's also a deposit of CLP 72000 per stay. Service animals are exempt from fees.
  • You can check in starting at 3:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 3 onsite restaurants, featuring French cuisine. Nearby restaurants include Eric Kayser (4-min walk), Happening (4-min walk), and Don Carlos (4-min walk).
  • Yes, an airport shuttle is available. The charge is CLP 42000 per vehicle one way.
  • Have fun with activities like cycling, hiking, and skydiving, and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a nightclub. W Santiago also has a fitness center.
8,8.Fabulous.
  • 8,0.Very good

    Is in a really centric area a lot to eat, shop . Clean and safe area Family oriented area a Park across the street and a lot security everywhere

    1 night trip, Feb 28, 2020

    Verified Orbitz guest review

  • 10,0.Exceptional

    Bellman and front desk were extremely helpful and accommodating. The facility is fashionably styled with nice amenities.

    1 night trip with friends, Feb 13, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Nice atmosphere and breakfast Room is spacious and clean

    1 night romance trip, Jan 26, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Excellent amenities and super helpful staff. The location is also good at the moment as it's away from the main square where much of the protests are. Would definitely stay again.

    3 night romance trip, Jan 7, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Amazing location ! Great hotel

    1 night trip, Dec 28, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    I loved everything about this property - lots of great local touches, like the artwork having The Andes featured, great local designer boutiques, excellent staff, but, the roof top bar/ pool/ igloos is incredible. It feels like you are literally on top of the world looking out over the Andes. The food was also good.

    5 night business trip, Oct 3, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    People are very attentive and gracious! Excellent location, good food, room service very good.

    Chio, 1 night business trip, Aug 12, 2019

    Verified Expedia guest review

  • 6,0.Good

    The room was ok, but not in the best shape (chips on counter), shower door did not close completely and bathroom was very dark.

    AR, 1 night family trip, Aug 9, 2019

    Verified Expedia guest review

  • 8,0.Very good

    The rooms are very big with great view. Several options of restaurants and amazing location. I was able to get an early check in which was great. The only thing I don´t recommend is the Eggs benedicts - 16k for ONE COLD egg with all the ingredients that are free at the breakfast, I felt robbed and fooled.

    1 night trip, Jul 27, 2019

    Verified Expedia guest review

  • 4,0.Fair

    They charged me 60 dollars for a 12 minute shuttle ride... terrible

    3 night trip, Jul 14, 2019

    Verified Expedia guest review

See all 136 reviews