Candlewood Suites Roswell New Mexico, an IHG Hotel

Photo gallery for Candlewood Suites Roswell New Mexico, an IHG Hotel

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Balcony
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Candlewood Suites Roswell New Mexico, an IHG Hotel

Candlewood Suites Roswell New Mexico, an IHG Hotel

2.5 star property
No-frills Roswell hotel with 24-hour fitness

8,4/10 Very good

512 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
  • Non-smoking
Map
4 Military Heights Drive, Roswell, NM, 88201
Main amenities
  • Weekly housekeeping
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Convenience store
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Gift shops/newsstands
  • Picnic area
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Private bathroom
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 19 min drive

About this property

Candlewood Suites Roswell New Mexico, an IHG Hotel

When visiting Roswell, Candlewood Suites Roswell New Mexico, an IHG Hotel is a great choice to consider. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi, self parking, and wired Internet are added perks. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 80 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Traveling with children

  • Children stay free
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Weekly housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 1 per stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Candlewood Suites NEW MEXICO
Candlewood Suites NEW MEXICO Hotel
Candlewood Suites NEW MEXICO Hotel ROSWELL
Candlewood Suites ROSWELL
Candlewood Suites ROSWELL NEW MEXICO
Candlewood Suites Roswell New Mexico Hotel

Frequently asked questions

Overall score and ratings

8,4

Very good

8,7/10

Cleanliness

8,7/10

Staff & service

7,6/10

Amenities

8,4/10

Property conditions & facilities

7,9/10

Eco-friendliness

10/10 Exceptional

Glad I found this hotel.
Under a bit of renovation but still comfortable. Staff is excellent and friendly. The room is spacious with kitchenette and full size refrigerator. More than enough desk area for work.
Jason, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Our initial room smelled horrible. Neither the dishwasher or garbage disposal worked. Food was in each of these. Most likely the cause of the odor. When we went to the desk they were able to assign us a new room.
Shawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vince, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MICHAEL, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not that good
Weather was cool! Servixe excelent but hotel are renovate and we don't like that smell ,haiways are dirty no enoght towels in the room refrigerator have a dirty staff inside and smells we have to trought away We nend to get some rest before our next day start so we need to stay and no complain
Abigail, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jill, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Worst Bed EVER!!!!!!!!!!!
The beds were horrible!!! They were so hard and Uncomfortable. Stayed there as I was having surgery on the next day. Do not sleep thanks for the horrible day. Toilet dirty at base. Staff rude. Never again. If wanted crap would have pucked Motel 6. It probably have been better
Hope, 1-night trip
Verified Hotels.com guest review

8/10 Very good

James, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 2-night family trip
Verified Hotels.com guest review