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All properties in Birmingham, England, United Kingdom
1 room, 2 adults

pentahotel Birmingham

4-star4 stars
Ernest Street, Holloway Head, Birmingham, England, B1 1NS, United Kingdom

4-star hotel with restaurant, near The Mailbox
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Great staff, room condition wasn’t the best. Stains in the carpet and smelly bathroom.Jul 8, 2020
  • Really pleasant hotel and attentive staff, made our stay a great one!Mar 15, 2020

pentahotel Birmingham

from ZAR 1,304
  • Room (Penta Plus)
  • Standard Room (Penta)
  • Room (penta PlayerPad)

What’s around pentahotel Birmingham


  • In Birmingham City Centre
  • The Mailbox - 4 min walk
  • Broad Street - 10 min walk
  • Bullring Shopping Centre - 11 min walk
  • Arena Birmingham - 16 min walk
  • The Arcadian - 7 min walk
  • Birmingham Hippodrome - 7 min walk
  • Victoria Square - 9 min walk

Getting around

  • Birmingham Airport (BHX) - 25 min drive
  • Coventry (CVT) - 45 min drive
  • Birmingham New Street Station - 8 min walk
  • Birmingham Five Ways Station - 11 min walk
  • Birmingham Moor Street Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 8 floors


  • Check-in time ends at anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets allowed *

  • 2 per room


  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3907
  • Conference space size (meters) - 363
  • Conference center
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
Languages Spoken
  • Czech
  • Dutch
  • English
  • French
  • German
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Pentalounge - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

pentahotel Birmingham’s small print

Also known as

  • Birmingham pentahotel
  • pentahotel Birmingham Birmingham
  • pentahotel Birmingham Hotel Birmingham
  • pentahotel Birmingham
  • pentahotel Hotel Birmingham
  • Ramada Encore Birmingham City Hotel Birmingham
  • pentahotel Birmingham Hotel
  • pentahotel Birmingham Hotel


State tax ID - GB902661347

All guests must show a valid ID.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve cribs/infant beds. Parties and events are allowed on site. 

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Late check-out can be arranged for an extra charge of GBP 15 (subject to availability)

Self parking costs GBP 16.00 per night

Parking is available nearby and costs GBP 8 per day

Buffet breakfast is offered for an extra charge of GBP 15 for adults and GBP 7.5 for children (approximately)

Pets are allowed for an extra charge of GBP 20.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for pentahotel Birmingham

  • Does pentahotel Birmingham offer free cancellation for a full refund?
    Yes, pentahotel Birmingham does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Are pets allowed at pentahotel Birmingham?
    Yes, pets are welcome, with a limit of 2 per room. There's a charge of GBP 20.00 per pet, per night.
  • What are the check-in and check-out times at pentahotel Birmingham?
    Check-in ends–anytime. Check-out time is noon. Late check-out is available for a charge of GBP 15 (subject to availability).
  • Are there restaurants at or near pentahotel Birmingham?
    Yes, there's an onsite restaurant that serves Modern European cuisine. Nearby restaurants include Craven Arms (2-min walk), The Royal Bengal (4-min walk), and The Victoria (5-min walk).

Recent reviews

Very good 8,2 From 565 reviews

Exceptional 10,0
Definitely recommend
Lovely clean, modern, comfy room. Friendly staff on reception and in restaurant. Great lounge with amazing food. Great location a few minutes walk from New St station.
Emily, gb1 night family trip
Exceptional 10,0
Will only ever stay here when in Brum!
It was Amazing! The Staff were so lovely and polite and we even had complimentary 3pm check out as it was a saturday night! We went to the O2 Academy for a gig so the location was perfect for food before hand at the Mailbox and then a walk to the Academy and short walk into the Village for drinks after. Couldn't have had a better location or hotel!
Sarah, gb1 night family trip
Exceptional 10,0
Great location
Great location and free car park
Dr. Witold, gb1 night trip
Good 6,0
Everything was ok with our stay
Brian, gb1 night trip
Poor 2,0
In need of a new Security policy
Our room 318 had a connecting door we didn't think this would be a problem but we couldn't of been more wrong. We arrived back from The Script concert around midnight and returned to our room. From the minute we shut the door the people in the next room were engaged in a domestic until 3.40.Through the connecting door most of this domestic argument could be heard.Security came up and we did think they had been thrown out. Until the arguing commenced at 8am.
Carol, gb1 night trip
Exceptional 10,0
Great hotel in great location
Couldn’t be happier with our stay Quick and easy check in, friendly staff. great location and hotel was clean, modern with great facilities. Will definitely be using again.
Andrea, gb1 night trip with friends
Exceptional 10,0
Great hotel!
Great hotel. Friendly staff. Nice and clean rooms!
Andrew, gb2 night business trip
Exceptional 10,0
Good stay
We didn't realise until we walked up that we had stayed her before it had been revamped. We were really impressed. Reasonable price, a good base, clean and well decorated .
V, gb1 night trip
Very good 8,0
Clean hotel near city centre ( walking distance )
Room wasn’t as big as it looks in pictures but still very clean . Only downside was the duvet covers , felt a bit flimsy. However, hotel is near a great location and for the price it was worth it.
gb1 night trip
Very good 8,0
Pretty good for a short weekend in Birmingham.
Great hotel and fairly central. Shopping is walking distance or a quick uber. Hotel is clean and generally comfortable. I wouldn't stay here is you are wanting peace and quiet. The walls are very thin and you can hear whatever is going on downstairs in the restuaurant and social area. It didnt really bother us but will remember for next time.
gb1 night trip

pentahotel Birmingham

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